Real de Catorce hotel steps from Palenque de Gallos
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include a reception hall.
Hotel Ruinas del Real offers 18 accommodations with complimentary toiletries. This Real de Catorce hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Hotel Ruinas del Real features a terrace and a garden. Public areas are equipped with complimentary wireless Internet access.
Hotel Ruinas del Real is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
More
Reception hall
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
More
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 500.0
We have included all charges provided to us by the property.
Optional extras
Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property is also known as
Hotel Ruinas Real Real de Catorce
Hotel Ruinas Real
Ruinas Real Real de Catorce
Ruinas Real
Hotel Ruinas del Real Hotel
Hotel Ruinas del Real Real de Catorce
Hotel Ruinas del Real Hotel Real de Catorce
Hotel Ruinas del Real Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First, when I booked the hotel I was not told that the payment wasn't handled by expedia. When I got there I was informed of this and they did not take credit cards. I had to scrape up what pesos I jad to get in.
Secondly, there was no mention of how far off the beaten path this is. Once you leave the main road, you have 20km of cobblestone road.
That said, the room is charming. It has a brand new bathroom. There is a beautiful courtyard just outside the room overlooking this beautiful old city. A couple of negatives; thete is ony one electrical outletand there is no potable water in the room
All in all, jf you like quaint but charming this is a good hotel.
Upon arrival, large puddle around toilet and bathroom floor due to leak from toilet. When I alerted staff they gave me a long story as to why (water from the mountain). Staff uncooperative, gave excuses for the leak. (Just say yes, let us check that for you). When my son asked for an iron, they said they did not have one (The next evening, I asked for an iron and I was provided one). Extra bed linens stunk and were literally dirty (after alerting staff We got clean linens). The area around and above the sofa were dirty upon arrival (after alerting staff they reluctantly cleaned it) Very poor cleanliness . If you don’t care about cleanliness the property itself is pretty and has a nice view of the city.
Real de Catorce is very high and cold. The streets are amazingly steep and roughly cobbled. Not easy to negotiate. Would not reccomend it for older ipeople, and not at all for mobility impaired. The Hotel lobby was remarkably cold, and left the doors open. The promised assistance to the bus at other end of town, early in the morning did not show. A difficult visit.
Solo es hotel, no tiene restaurante pero el personal pone a tu disposición información de restaurantes, descuentos, recomendaciones. Hasta pusieron cafecito extra. Muy amables! Si regresaría.