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Hot Springs Medical and Spa Hotel

4.0 star property

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Photo gallery for Hot Springs Medical and Spa Hotel

Restaurant
Reception
Executive Room, 1 King Bed, Non Smoking, Mountain View | Balcony view
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1901 23, 43rd Vtora St, Razlog, Blagoevgrad, 2778
  • Bansko Ski Resort
    ‪12 min drive‬
  • Bansko Gondola Lift
    ‪12 min drive‬
  • Pirin Golf and Country Club
    ‪19 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Accessible, Mountain View

Comfort Room, 1 King Bed, Accessible, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 King Bed, Accessible, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking, Mountain View

Studio, Multiple Beds, Non Smoking, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio, Multiple Beds, Non Smoking, Mountain View

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Mountain View

Executive Room, 1 King Bed, Non Smoking, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hot Springs Medical and Spa Hotel

4-star Razlog hotel with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Hot Springs Medical and Spa Hotel offers 138 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

5 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hot Springs Medical and Spa Hotel features a full-service spa, 5 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, a health club, and a sauna. Onsite self parking and valet parking are complimentary.

Hot Springs Medical and Spa Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Kameno Restaurant - Onsite buffet restaurant.
SPA Restaurant - Onsite bistro. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kameno Restaurant
  • SPA Restaurant

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BGN 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 60 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: BGN 40 (subject to availability)
  • Rollaway bed fee: BGN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hot Springs Medical Hotel Razlog
Hot Springs Medical Razlog
Hot Springs Mecal Razlog
Hot Springs Medical And Spa
Hot Springs Medical and Spa Hotel Hotel
Hot Springs Medical and Spa Hotel Razlog
Hot Springs Medical and Spa Hotel Hotel Razlog

Hot Springs Medical and Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but focused on young facilities ra

This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019

8/10 Good

ALEKSANRA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful place

Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with thermal waters

Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019