MainStay Suites Rapid City

2.5 star property

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Photo gallery for MainStay Suites Rapid City

Desk, laptop workspace, blackout drapes, iron/ironing board
Courtyard
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
3321 Outfitter Road, Rapid City, SD, 57703
  • Watiki Water Park
    ‪2 min drive‬
  • Central States Fairgrounds
    ‪6 min drive‬
  • The Monument Civic Center
    ‪7 min drive‬
  • Rapid City, SD (RAP-Rapid City Regional)
    ‪16 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Rapid City

Rapid City hotel close to Watiki Water Park
This smoke-free hotel features an indoor pool, a fitness center, and dry cleaning. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
MainStay Suites Rapid City offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Rapid City features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Complimentary uncovered self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

MainStay Suites Rapid City is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free covered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

MainStay Suites Hotel Rapid City
MainStay Suites Rapid City
MainStay Suites
MainStay Suites Rapid City Hotel
MainStay Suites Rapid City Rapid City
MainStay Suites Rapid City Hotel Rapid City

MainStay Suites Rapid City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciate the complimentary shuttle service to and from the airport Otherwise, it would be a challenge to get around as the airport has no amenities within miles.
Stayed 1 night in Mar 2025

8/10 Good

Chastity

Traveled with family
Liked: Cleanliness, property conditions & facilities

Not bad

They don’t have good parking here. The room was real nice but the beds were uncomfortable. Seems like that’s everywhere though. Overall it was a nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped to visit Mount Rushmore on our trip and this was a good location with a clean pool and friendly staff
Stayed 1 night in Mar 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got what I paid for
Stayed 2 nights in Mar 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean and very unprofessional staff

Staff was very unprofessional and not accomodating to any needs. Our ice machine was not working in the room and we asked Emily for ice and she lied and said they did not have any. Our other family that we were with had gotten ice since theirs was not working either from the check in lady that was working before Emily. We were in town for basketball and emily wouldn't change the lobby tv that no one was watching to PBS so we could watch the game. Emily was more concerned with her dog that she brought to work than the guests that were there. She took many breaks and went outside with her dog often. At breakfast, all the bagels were old and dried out. The breakfast selection was not very good either. Very minimal and all sugary options.
Stayed 1 night in Mar 2025

6/10 Okay

Shandra, Fort Myers

Traveled with family
Disliked: Staff & service, amenities
Front desk staff was always in back room never at desk to greet customers. Breakfast was a minimum no hot food, just the minimum stuff. Pool room was wayyyy to hot. Lots of food options within 10 minutes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jazmine

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecil

Traveled with family
Room was perfect, just the elevator felt a little sketchy when we rode on it.
Stayed 1 night in Mar 2025

10/10 Excellent

Darbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slipped in the shower and about dropped my 4 month old granddaughter and hurt my back in the process!! I would suggest some sort of anti slip in the tub to prevent further problems!!!
Stayed 1 night in Mar 2025

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Cheryl, Maple Grove

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the set up of the rooms with the kitchen and living room area, without having to pay suite prices. The staff is always nice and friendly too. Cons - hard for more than one person to get ready at the same time because the bathroom vanity is in the shower/toilet space rather than outside it. There is a mirror outside it though so I am able to put make up on while my husband showers. They also could have a better selection for breakfast. But that is also why we like the kitchen in the room. It helps save on food costs when traveling, and we can fix our coffee the way we like it! Note coffee maker only takes single pods if bringing extras from home.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate. Room had everything we needed
Stayed 3 nights in Jan 2025

10/10 Excellent

Dawn

Stayed 10 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was comfortable, quiet , it was fine. Breakfast wasn't much cereal or muffins. Perkins was close.
Stayed 2 nights in Feb 2025

4/10 Poor

Gary

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Blood on entry and elevator floors that took days to clean up, extremely noisy occupants late into the night with no help from staff to quite down (several people complained) food on the walls in kitchen and by dining table, severely leaking ceiling (had to move rooms/floors) no compensation for the inconvenience this used to be a really nice hotel I’ve stayed in the past it’s sad to see it’s in need of upkeep
Stayed 10 nights in Jan 2025

10/10 Excellent

Varhonda

Liked: Cleanliness, staff & service, property conditions & facilities
good place
Stayed 3 nights in Feb 2025

8/10 Good

Doug

Stayed 1 night in Feb 2025

6/10 Okay

Doug

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tiara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great for our two-room stay! Good breakfast too!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Stayed 1 night in Jan 2025