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Sheraton Raleigh Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Raleigh Hotel

Lobby
Exterior
Daily full breakfast for a fee
Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
421 S Salisbury St, Raleigh, NC, 27601
  • Raleigh Convention Center
    2 min walk
  • Red Hat Amphitheater
    5 min walk
  • Duke Energy Center for the Performing Arts
    6 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    19 min drive

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Queen Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Raleigh Marriott City Center

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1003)
The price is $280
per night
$317 total
includes taxes & fees
Jan 8 - Jan 9
Raleigh Marriott City Center

About this property

Sheraton Raleigh Hotel

3.5-star hotel in Downtown Raleigh
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13003 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton Raleigh Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2024

4/10 Poor

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The room was very clean and quiet
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not too bad, but I wish there was a free parking lot because I had to pay for parking for there and at the Marbles Kids Museum
Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark, Dallas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best way to say it is literally lipstick on a pig. You can’t put fake wood floor in a room (badly I might add), throw in a new headboard and faucet on the sink and expect it to be updated! Lots of improvements needed. You can tell many years ago this was probably a really great property. Had dinner two nights at the Johnny V’s. One was just ok, the second was awful. Pizza was undercooked with a soggy crust…everything slid right off each piece! Just no attention to doing it right! Overall the property just felt sticky. All the floors had this waxy sticky feel from the restaurant to the lobby to the room. The parking here is unexplained! I parked in one of the garages across the street as told, but told by 3 people 3 different stories of the fact that I was in the right or wrong garage and directions of where to park and how to pay for it just not clear at all. Bathroom was AWFUL. Dirty, cobwebs with spiders, hairs all over including the stack of towels. Plus the room had no fridge which I miss having. Oh! …and the room door had been painted so many times and the humidity made my door stick every single time I opened it from the inside or outside. Just not a good experience and will choose a different property the next time I have to visit for business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiani

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are absolutely amazing. Went for 3 nights 4 days and loved every minute of staying here. The ladies at the front desk (Ms Joy, Ms Celeste, and Ms Nicole) absolutely helpful from navigating the area to any little needs. There was a gentleman but I didn’t catch his name who was just as helpful. All the way to Ms. Fifi and Ms Shelly in the dining hall with the cooks. Definitely recommending this hotel and will be staying here again for future conferences.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leon

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Kat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for after a show at Redhat.
Stayed 1 night in Sep 2024

8/10 Good

JOSIAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. We always stay at this hotel when we visit Raleigh.
Stayed 1 night in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Rooms were small.. Bathrooms old
Stayed 1 night in Aug 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hye Jun

Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to earn BonVoy loyalty points on this stay. I do not recommend booking via Hotels.com. STOP ASKING ME TO REVISE THIS; YOUR READERS NEED TO KNOW THEY WILL NOT GET LOYALTY POINTS IF THEY USE YOUR STUPID APP. Infinite resubmission loop - I can do this as often as you want.
Stayed 3 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, with-in walking distance of so many places. I was a little disappointed I had to pay for parking. I didn’t see anywhere that there was a discount or parking pass, but almost $50 for being parked in a spot for less than 24 hours was a little much. But the convenience and safety factor was a plus since I travelled solo. I also would’ve liked a mini fridge in the room but I was only there to sleep for one night. I will definitely be back to this hotel the next time I stay in Raleigh!
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Broken toilet seat
Stayed 1 night in Sep 2024