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Sheraton Raleigh Hotel

3.5 star property

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Photo gallery for Sheraton Raleigh Hotel

View from property
Meeting facility
Bar (on property)
1 bedroom, premium bedding, down comforters, in-room safe
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Housekeeping
  • Room service
$182
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
421 S Salisbury St, Raleigh, NC, 27601
  • Raleigh Convention Center
    ‪2 min walk‬
  • Red Hat Amphitheater
    ‪3 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Raleigh Hotel

3.5-star hotel in Downtown Raleigh
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13003 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton Raleigh Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 79 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Stayed 2 nights in May 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Justice

Stayed 1 night in Apr 2025

10/10 Excellent

Jen

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year for Artsplosure! It’s the most convenient and perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

Alika

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Shasta

Traveled with group
I like the pleasant staff members
Stayed 2 nights in May 2025

8/10 Good

Erica

Stayed 1 night in May 2025

2/10 Terrible

TOUSEEF

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jessica

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The staff was great and hotel was beautiful and very convenient to get to.
Stayed 1 night in May 2025

10/10 Excellent

Galen

Liked: Property conditions & facilities
It’s a perfect location to walk to the Red Hat Amp. The people working there were very helpful and friendly. I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Femi

Stayed 1 night in May 2025

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient for my son’s law school graduation. Nice staff and very clean.
Stayed 1 night in May 2025

6/10 Okay

Randy

Traveled with family
Disliked: Staff & service, amenities
For the cost of this hotel it seemed overpriced. One of the front desk staff was rather rude when I asked if they had coffee available. He informed me that it was right behind me, which was a coffee shop that charges. The hotel seems quite out of date and could use some fresh paint and maybe some cleaning. There were numerous staff that were very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Jodi

Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Friendly staff helpful baggage handling food and bar service employees excellent service I will definitely will book on my next visit to Raleigh
Stayed 2 nights in May 2025

8/10 Good

robert

Stayed 1 night in Apr 2025

4/10 Poor

christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room temperature never got below 76°. Elevators were old and took a long time. Room was clean but the bathroom was small and outdated. Employees were very nice though.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff!
Stayed 1 night in Apr 2025

10/10 Excellent

David, Shinnston

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and the entire staff was friendly and helpful. There is unfortunately no on-site parking and because of that, the price should come down a little. $22 a day to park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celeste at the front desk was so kind and welcoming. So was everyone at the front desk. The Jimmy V restaurant was as excellent also and catered nicely to allergies - the manager plus the hosts and servers were so excellent. The breakfast chef gave me some of the best grits I’ve eaten in a while! Thank you all for a great visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Liked: Staff & service, room comfort
Disliked: Cleanliness

Roach in my room

Everything seemed nice till we woke up with a roach in our room
Stayed 1 night in Apr 2025

10/10 Excellent

Sendy

Stayed 1 night in Apr 2025