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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout drapes, iron/ironing board
Vending machine
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪13 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 292 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 70 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Disliked: Cleanliness, amenities, property conditions & facilities
didnt feel safe and loud
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

6/10 Okay

Susan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Motel no longer serves breakfast so if that’s an issue for you go to another chain. The hotel needs updating and greater care taken with cleaning. Traveling with dogs and felt relegated to suitable room. The front desk clerk was friendly and polite. He remembered my name and should be in an upmarket motel. Motel location was fine.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Business traveler
Disliked: Cleanliness, property conditions & facilities

Budget Inn = low expectations

The Inn is very old that was remodeled by poor craftsmanship. The laminate floors were poorly put together and were very sticky. The non-smoking room smelled like stale cigarettes and the bedding looked clean, but given the poor condition of the room I didn’t feel completely comfortable when I slept in it. The pros: 1/2 the price from the hotels across the street. Freeway access is next to the property as well as a gas station. The man at the front office is really nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kendall

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would so stay here again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Timesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie A

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Wanted a copy of credit card and stressed the no smoking issue and a fee of $200.00. I don't smoke and felt a bit uneasy when he persisted on the subject
Stayed 1 night in Dec 2024

4/10 Poor

Rodney

Not the property’s fault but had to adjust the stay by one day and had to pay for both nights.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is always friendly and courteous
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Leantre B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024