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Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

2.0 star property

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Photo gallery for Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪13 min walk‬
  • UNC REX Hospital
    ‪5 min drive‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christina

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Literally was nothing like pictures , doors had holes at bottom , beds hard , the tubs and sinks had hard water stains, and let’s not get on the fact I literally felt so unsafe!! I wish I never pre booked an paid n advance
Stayed 1 night in Nov 2024

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by this place & i enjoyed my stay
Stayed 4 nights in Nov 2024

8/10 Good

Geoff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Solid
Pretty solid and exactly what you would expect. Nothing snazzy, but felt mostly safe and clean.
Stayed 2 nights in Oct 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice well maintained hotel in a good area
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. We had a good stay bed was very comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Corre

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked an accessible room with a shower when I got to the property they booked me on a second floor when there was no elevator I was in my wheelchair. The gentleman at the desk asked me if it mattered whether I needed a specific bed. I was fine with a two queens or a king, but the bathroom was not accessible. I had to leave my wheelchair outside the bathroom They had no means for a shower chair they had given the only shower chair to another client. I had to take a bath, which was quite difficult there were no bars in the bathtub to hold onto. I had to get on my knees and push off the toilet to get out of the tub. The only thing that was accessible about that room was the area around the bed on the one side of it the other side, I could not get to, so I had to sleep on the left side. I also could not get to the window because the desk was right at the end of the bed if I had my walker or my wheelchair, there was no way of getting to the other side of the bed, I had to put the desk chair in the corner of the room , the hair dryer busted and smoked and each time I used the microwave it started sparking one night I needed to go to the ice machine that was broke. I went to the machine to get a soda and a snack and ate my change and wouldn’t give Me the money back so I went to the desk and the woman that was at the desk was rather rude. She gave me three dollars and change and said to me that if it did not work again, she would not be giving me the change again.
Stayed 6 nights in Oct 2024

6/10 Okay

Nithya

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great
Stayed 2 nights in Oct 2024

6/10 Okay

Hayley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Everything was horrible m. No sleep. Bed uncomfortable. Smell in room. Checked out warly
Stayed 1 night in Oct 2024

10/10 Excellent

Will

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, no frills but good rate! Pet friendly
Nice, clean, comfoetable- accomadating for our small pooch! Friendly staff! No frills, but was fine for us! Coffee in lobby but not in room- no continental breakfast, but price was good!
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Carey

Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Danielle

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for what I needed.
Stayed 1 night in Oct 2024

6/10 Okay

Norman

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Freda

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness counts
Always a good experience to stay at this affordable Inn. The staff are conscientious in ensuring rooms and bathrooms are clean.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Beds were made up with top sheet on top of the comforter. Very odd. Overall good. Grass needed cutting.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Quick and easy check in and check out process. Very centrally located. Friendly staff and pretty clean rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024