Red Roof Inn Chapel Hill - UNC

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Chapel Hill - UNC

Exterior
Superior Room, 1 King Bed (Smoke Free) | Desk, laptop workspace, blackout drapes, free cribs/infant beds
Lobby lounge
Reception
Superior Room, 1 King Bed (Smoke Free) | Coffee and/or coffee maker

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5623 Durham Chapel Hill Blvd, Durham, NC, 27707
  • University of North Carolina
    7 min drive
  • William and Ida Friday Center for Continuing Education
    8 min drive
  • Franklin Street
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Red Roof Inn Chapel Hill - UNC

Durham hotel with free in-room WiFi
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Red Roof Inn Chapel Hill - UNC offers 114 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations.

This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Chapel Hill - UNC features a vending machine, coffee/tea in a common area, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Chapel Hill - UNC is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • In-room safe fee: USD 1.61 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chapel Hill
Red Roof Inn Chapel Hill UNC
Red Roof Inn Chapel Hill UNC Durham
Red Roof Inn Chapel Hill UNC Hotel
Red Roof Inn Chapel Hill UNC Hotel Durham
Red Roof Inn Chapel Hill UNC Motel Durham
Red Roof Inn Chapel Hill UNC Motel
Red Roof Inn Chapel Hill Unc
Red Roof Inn Chapel Hill - UNC Hotel
Red Roof Inn Chapel Hill - UNC Durham
Red Roof Inn Chapel Hill - UNC Hotel Durham

Red Roof Inn Chapel Hill - UNC Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 272 out of 1005 reviews" "
Rating 8 - Good. 342 out of 1005 reviews" "
Rating 6 - Okay. 177 out of 1005 reviews" "
Rating 4 - Poor. 95 out of 1005 reviews" "
Rating 2 - Terrible. 119 out of 1005 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice cozy spot. I wz only passing through & needed a comfortable nites rest. Very quite. Bed & pillows wz comfortable. I wz skeptical @ 1st. Red Roof Ins used to have a bad reputation. I appreciate the hard wood floors. It was missing an exhaust fan n the bathroom. Upgrade on that & they really deserve a 5 star. Perhaps using a slightly better laundry detergent for a fresher scent on the sheets. Lol. I still would recommend this location.
Stayed 1 night in Aug 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service
A pile of dog waste was left on sidewalk for two days I feel that if the crew was going over grounds every day it should have not taken that long to get cleaned up
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kamel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe to be here, it’s in a bad neighbourhood
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Outside was poorly lit where the stairs are. Tub had hair in it, sheets had a stain on it like it was burnt and the toilet seat was broken. Room needed a ceiling fan to help with keeping the room more climate controlled. Felt uneasy as soon as I arrived.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Where is the coffee?
Breakfast could be a lot better
Stayed 2 nights in Aug 2024

6/10 Okay

DeeAnn, BLACK DIAMOND

Liked: Staff & service
Disliked: Property conditions & facilities
It seemed clean, but smelled like mildew. Nothing happened to me, but there was a wrecked car in the back of parking lot. When i went for a walk around the building, it just didnt seem safe. Staff was extremely nice!
Stayed 1 night in Jul 2024

8/10 Good

Barbara, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Vatchareewan

Business traveler, Traveled with partner
Friendly service, room clean, new furnitures, fair price,
Stayed 1 night in Jul 2024

2/10 Terrible

Donald

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean, broken equipment, and staff was not readily available.
Stayed 2 nights in Jul 2024

4/10 Poor

JOE

No one there at check in time. Door was locked with a note on it saying they’d be back shortly. Note had a phone # to call for assistance. It didn’t work!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

William

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty. Bed and pillows were uncomfortable. Air conditioner barely worked.
Stayed 1 night in Jul 2024

2/10 Terrible

Diane

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting & Expedia should not even partner with it. The first room (113) was so coated with filth that I was afraid to touch anything. Light over sink broken, AC broken, room phone broken, no hair dryer. Moved to Rm 234- still very dirty, no hair dryer (office finally found one for me to use), threadbare towels, no Kleenex, furniture battered. The only hotel ice machine was broken for 2 days, as well as the washer & dryer. Misrepresented online. I asked for refund after seeing the rooms, but was told "non-refundable" because I booked via Expedia. I realize Red Roof Inn is a budget-friendly hotel, but for $100/night one should expect at least basic cleanliness & functioning and basic hotel amenities like hair dryer and tissues.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jun 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s adequate for my needs. No frills, but no complaints.
Stayed 1 night in Jun 2024

4/10 Poor

Kathi, Harrisonburg

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was very run down. The majority of occupants appeared to be residential migrants. There were toys and a dog food bowl in the hallway. The room was very small. The mattress was uncomfortable, and the pillows were so thin, they were barely there. The bath products were almost non-existent. The towels were as rough as sandpaper. There was no hair dryer.
Stayed 2 nights in Jun 2024

8/10 Good

Cora L.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I went to Chapel Hills for medical procedures @ UNC. I had reserved 3 nights for two days of medical treatment. When my day @ UNC was cancelled, I only stayed at Red Roof Inn for 2 nights but could not get a receipt or verification that I had turned in the key on Friday morning, the 14th. I will carefully watch to be sure my account is credited with my leaving early & only staying two days instead of 3.
Stayed 3 nights in Jun 2024

6/10 Okay

Gerald

Stayed 1 night in Jun 2024

2/10 Terrible

Kyndra

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give 0 stars I would. rey u clean and littered with bugs. The workers were helpful to extent they could be without their manager there, but I had to return 2 separate times because the manager was not there when we were told he’d be.
Stayed 3 nights in May 2024

10/10 Excellent

CARLOS

Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 1 night in May 2024