Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Front of property - evening/night
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • UNC REX Hospital
    ‪5 min drive‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

7.0 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

7.4 out of 10
Good
(12 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rita, Barkhamsted

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to park and access rooms. Great stay and great staff

10/10 Excellent

JEWEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was very nice, clean, and comfortable.
Stayed 3 nights in Nov 2024

4/10 Poor

Sharonne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs some serious help. The water was cold the entire 4 night stay during the winter. And I had a cold. The toilet kept running and they kept fixing it only to run again. Then it stopped working and I fixed it. The bathroom is way out of date. I would not stay here again.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unpleasant experience
When we first arrived, the receptionist wasn't very hospitable and barely told us how to get to our room. When we arrived in the room, it had a musty smell to it. The lighting was very dim, the air vents were filled with dust. The overall vibe wasn’t very pleasant so we cut our stay short because of it.
Stayed 3 nights in Nov 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, room comfort
The Home in Homewood Suites Crabtree Valley
We stay at Homewood Suites frequently. We travel with service dogs and it’s a fantastic hotel for dogs. The rooms are perfect with separate sitting areas and a kitchenette as well as two tvs when your spouse u have very different viewing ideas. The hotel is conveniently located but remote enough to be able to walk our dogs comfortably and not in downtown pedestrian traffic. The hotel could use some upgrades but the kind and efficient staff, always are ready make up for it!
Stayed 2 nights in Nov 2024

8/10 Good

kenneth

Liked: Cleanliness, amenities
Alot of issues that also appeared with the only operating elevator.Also breakfast was very unorganized,not ready near on time,and was always running out of eggs and coffee.Likely understaffed?
Stayed 3 nights in Nov 2024

4/10 Poor

Brianda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As you pull in it seems like it’s going to be a good nice clean property. As we entered the room it smelled really bad. It seemed like the air didn’t work properly I had it set on 68 and it didn’t seem to cool. I asked for extra pillows and they said they were out of them. I really don’t understand how a hotel could be out of pillows. The breakfast area was super busy which I understand but it was really small and crowded. Not bad but that’s my opinion
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had booked 3 rooms for a family event Two of the 3 rooms were fine; however, the 3rd room was a disaster. As soon as the party entered they noted an immediate Oder for which they did have an air freshener in place to try to diminish the Oder; however the Oder remained. They were kind and accommodated a room switch although they didnt have another double. After moving to the 2nd room they soon noticed a bug. After a bit they had seen at least 4 bugs. Not small ones I would note as well, so they then asked to be moved again. Finally the 3rd room worked out okay. The attendants were very kind ;however, it should never take 3 tries to get a decent room when you are paying over $200 I will be asking for a complete refund for that room I might say the carpets in the halls were in bad shape as well
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the mall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy staing at this hotel and we are planning to come back.
Stayed 4 nights in Nov 2024

8/10 Good

Ryan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Time to update… overall was a decent stay but the showers need new heads and the beds, time for new mattresses. Felt like I was sleeping upside down.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worn and dirty with a unfortunate breakfast and lack of other amenities that were working.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip into town from Virginia to meet up with my daughter for PINK concert! Great location, comfortable room!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again!
The stay was great! The bedroom and bathroom was very clean, the main room could have used a little more clean up, but wasnt bad. Location is great!
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated but nice
My stay was good. Tub needed caulking as I could see mold. It is somewhat outdated. Dont park under a tree lots of oak trees. Love the fall leaves makes it pretty. Most people let dogs go unattended at pool area to potty as its fenced in and not in season.
Stayed 3 nights in Nov 2024

6/10 Okay

Susan

Disliked: Property conditions & facilities, room comfort
Okay nothing special
We had booked a king size suite, but given a suite with 2 small beds not big enough for two people one of which was jammed against a window. Both beds were very soft seemed to creek when sat on. After 10 mins realised we were not going to get a good nights sleep we asked for a room that we had booked. Luckily we got it changed. Overall hotel was okay, if not a little tired in the decor. The suite had good facilities, although the tv did not work.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Glen Ridge

Stayed 3 nights in Oct 2024

10/10 Excellent

Yeraldina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Colden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalyn

Stayed 1 night in Oct 2024