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Holiday Inn Express Durham by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Durham by IHG

Enjoy a diverse selection of dishes at our buffet, featuring omelets, cheese, and more.
Welcome to the reception area, where friendly staff are available to assist with check-in and answer any questions.
Relax in our spacious lobby, featuring a seating area with comfortable chairs and a work table, and enjoy access to an outdoor patio through the large window.
Welcome to Holiday Inn Express, featuring a modern design with a flat roof and a spacious entrance area.
Two large beds with white linens and a flat-screen TV.

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2516 Guess Rd, Durham, NC, 27705
  • Duke University
    ‪3 min drive‬
  • Duke University Hospital
    ‪4 min drive‬
  • Durham Performing Arts Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Standard Room, 2 Queen Beds, Accessible (Mobil Tub) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Comfort Inn & Suites Durham near Duke University

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1014)
$115 nightly
The price is $115 total
includes taxes & fees
Comfort Inn & Suites Durham near Duke University

About this property

Holiday Inn Express Durham by IHG

Durham hotel close to Duke University
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Durham by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Durham by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DURHAM Holiday Inn Express
Holiday Inn Express DURHAM
Holiday Inn Express Hotel DURHAM
Holiday Inn Express Durham Hotel
Durham Holiday Inn
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham

Holiday Inn Express Durham by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 893 reviews
Rating 8 - Good. 246 out of 893 reviews
Rating 6 - Okay. 92 out of 893 reviews
Rating 4 - Poor. 22 out of 893 reviews
Rating 2 - Terrible. 24 out of 893 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent
Stayed 1 night in Apr 2025

8/10 Good

Aditya

Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival, i went to the room I was assigned. Opened the door, the room wasn't ready. Beds weren't made. Dirty towels on the floor. Went back to the front desk and told them. They were extremely apologetic. Assigned me a different room. That room was ready. Very clean. Beds were very comfortable. Bathroom very clean. Breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

Lina

Stayed 1 night in Apr 2025

8/10 Good

August

Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Clean & attractive. My only area of concern is that the hotel, which I paid in full before hand, charges you an additional $75 in case you incur charges at the hotel. I did not, as I paid for my dinner separately, and the $75 was supposed to be returned by the end of the day when I checked out, which was yesterday, but I have not been credited the $75 so far. That would definitely discourage me from staying in a property run by this organization again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Blanca

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down side was that the elevator was down and the ice machine was also down on the 1st floor. Other then that everything was perfect and the breakfast was Amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Apr 2025

8/10 Good

Tazhae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Carlton

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Elevator broken

Ok stay. Elevator was broken so we had to walk up to 3rd floor.
Stayed 1 night in Apr 2025

2/10 Terrible

Lynn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of out of service items

Elevator (only one) out of service for days, icemaker out of service, pancake maker out of service, fire alarm went off just after 5 am due to faulty service (?). Poor signage on out of service elevators. Staff would just say “so terribly sorry”. No pride ownership in this hotel anywhere. No comps at all.
Stayed 3 nights in Apr 2025

6/10 Okay

judith

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First, the elevator was not working and did not get fixed the 3 days I was there. There was no service elevator so we had to use stairs ice machines.Also not working:ice machine, pancake maker for breakfast. Outside areas were trashy and not well kept. The staff were pleasant and tried to compensate for things like the elevator not working, but they were helpless to do anything about it. Breakfast was basically okay and servers tried to keep items out and available, but there were only two people including the cook who were apparently working the breakfast. My room was clean. Mattress and pillows were way too soft.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, comfortable
Stayed 1 night in Apr 2025

2/10 Terrible

Josephine

Stayed 1 night in Mar 2025

6/10 Okay

Lev

A solid three-star hotel, somewhat overpriced: ~$225/night for a very modest room.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to Duke University
Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Liked: Cleanliness
Disliked: Staff & service
It was hard to check in. I had 2 names on the reservation so they told me I only had 1 room. After 30 minutes of trying to find a number
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Bobbie

Traveled with partner
Liked: Amenities
It was great
Stayed 1 night in Mar 2025

6/10 Okay

Lenita

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Decent stay. Bathroom was a bit dirty. But overall ok
Stayed 1 night in Feb 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a medical appt at Duke. The motel was close enough without a lot of traffic. The room was very clean. The staff was friendly, helpful and courteous. The breakfast would rival any restaurant meal. Will definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was clean.
Stayed 1 night in Mar 2025