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Hilton Raleigh North Hills

3.5 star property

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Premium bedding, in-room safe, desk, iron/ironing board
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Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool

Explore the area

Map
3415 Wake Forest Rd, Raleigh, NC, 27609
  • North Hills Shopping Center
    ‪18 min walk‬
  • Raleigh Convention Center
    ‪9 min drive‬
  • North Carolina State University
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

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Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

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Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

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Room, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor)

Room (Parlor) | Premium bedding, in-room safe, desk, iron/ironing board

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed

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Room, 1 Queen Bed with Sofa bed

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

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Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed

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Executive Room, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Accessible, Bathtub

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Executive Room, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible (Roll-in Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

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Room, 1 King Bed, Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 37-inch flat-screen TV with digital channels, TV, video-game console

Presidential Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1010)
The price is $127
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$143 total
includes taxes & fees
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About this property

Hilton Raleigh North Hills

Hotel in North Hills
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Raleigh North Hills offers 333 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and video-game consoles. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Raleigh North Hills features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 19 meeting rooms. Event facilities measuring 23424 square feet (2176 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hilton Raleigh North Hills is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
88 Oaks Carolina Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
88 Oaks Carolina Kitchen - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Secured, uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 21 for adults and USD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 88 Oaks Carolina Kitchen
  • 88 Oaks Carolina Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 19 meeting rooms
  • 23,424 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21.00 for adults and USD 11.95 for children
  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Midtown Hotel Raleigh North
Hilton Raleigh Hills Raleigh
Hilton Raleigh North
Hilton Raleigh North Midtown
Raleigh North Hilton
Hilton Hotel Raleigh
Hilton North Raleigh Midtown Hotel
Hilton North Raleigh Hotel Raleigh
Hilton North Raleigh/Midtown Hotel
Hilton Raleigh/Midtown Hotel
Hilton Raleigh/Midtown
Hilton Raleigh North Hills Hotel
Hilton North Raleigh Hotel
Raleigh Hilton
Hilton Raleigh North Hills Raleigh
Hilton Raleigh North Hills Hotel Raleigh

Hilton Raleigh North Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 507 out of 1079 reviews
Rating 8 - Good. 225 out of 1079 reviews
Rating 6 - Okay. 166 out of 1079 reviews
Rating 4 - Poor. 87 out of 1079 reviews
Rating 2 - Terrible. 94 out of 1079 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service
Our car was stolen from the back parking lot and they had no cameras to help us see anything after charging us $10 per night to park!! And the only thing they helped us with was supposedly refunding our money for the parking passes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Very attractive. Friendly, professional service. Enjoyed our stay.
Stayed 1 night in Jan 2025

8/10 Good

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were disappointed there was no hottub however the stay was nice. Bed was coomfy and staff were pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was well below Hilton standards. It was dated and rundown.
Stayed 1 night in Jan 2025

10/10 Excellent

Janel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly service members
Stayed 1 night in Jan 2025

10/10 Excellent

Lykisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jill

Traveled with family
This hotel is old and not very upbeat. It was fine but a deep clean would be nice. But it was a good value and location.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgene

Liked: Cleanliness, staff & service, property conditions & facilities
Five star hotel in every way!
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star in every way!!! We will be back!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Latrice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, very lit up and clean.No problems at all, and the staff was very friendly ‼️‼️
Stayed 1 night in Jan 2025

2/10 Terrible

Jenny Jing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Truly a great stay! Felt like a person of extreme importance like I was a celebrity
Stayed 1 night in Nov 2024

2/10 Terrible

Kathryn

With the exception of one gentleman, front desk staff callous, uncaring, professional and rude. Not at all friendly (except for one gentleman who finally ended up helping me check in.) Warning to guests: the hotel imposes a $75/per day hold on credit card for “incidentals”. Takes 5 business days to be credited. When I checked out this morning I was told they couldn’t check me out at the moment because they were in the middle of an audit. This was 4:15 am. When I received my receipt via email, I had been charged parking fees for three days even though I didn’t have a car. The hotel is tired and the front desk ladies must also be tired because they seemed so disinterested and grumpy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provided two double bed room which is not what I booked and paid for. When I went back to the front desk and told them, they told me this is what I booked, after I showed them the confirmation which is reserved for one Queen bed, they said this is what your sent them. They told me there is nothing they can do. They were rude and careless. In addition, they gave me a room right cross the elevator, the room is not soundproof, at midnight, I can hear in my room that lound noisy coming from the hall way or from the room beside mine or cross from mine room. When I shared my experience of the hotel with my colleagues, they all told me no one from our company stays there. I choose the hotel for the convenience despite I was warned before. It is obvious that I made a mistake to stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Drew

Stayed 2 nights in Dec 2024

4/10 Poor

Lyndsee

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property was decent and mostly kept up. However, the staff was absolutely horrible when requesting additional safety measures, we were never informed of when the request would be completed or if it was being worked on. Later to find out the request was never to be filled, after waiting hours.
Stayed 1 night in Jan 2025

8/10 Good

Breiana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Whitney, Clemmons

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the room was super cold. It did warm up, but not as much as I hoped. There were no extra blankets in the room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was nice, the 3rd floor had dry rotting spots on the walls & someone defecated and we could smell it throughout the whole hallway.
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on Expedia. Gave my debit card for incidentals. Agent that check us in said no charge for support animals. We get to the room and there are stains all over the carpet. The sink was on a slant so you can even put a bar of soap on it. Everything would just slide right off. The built in table in bathroom on a slant as well so you couldn't put anything on it. Shower was stained and dirty. We never showered here. We checked out promptly in the morning. As I was walking our dogs and luggage to the car the agent yells across the way, are you checking out? I said yes, but I am loading my car first! I went back in and checked out. We paid $134.00 for this room. I checked my bank and the check out agent which was a front desk supervisor charged us $75.00 fee for our service dogs. Without even saying a word. I called back two days later, and was told the manager was off but I could leave a voicemail which I did. (A very detailed message) the manager never called me back or refunded us. It is very sad that this hotel would take advantage of disabled people. And this room was literally gross!

6/10 Okay

William

Liked: Staff & service
Cable tv had very few channels working. The desk clerk said she would have someone to go check it out but no one came.
Stayed 1 night in Jan 2025

8/10 Good

Antione

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tifa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived with our booking from Expedia. Check in was easy. I came to Raleigh for a tubal reversal surgery. Abdominal surgery. I needed a shower with a low lip instead of a full bath. I paid extra for it. They said that only the queen bed rooms had roll in showers. Even though Expedia showed me a king with an accessible shower. We get to the room it has a full tub and as my husband went to put the cart back i found someone's used false eyelashes in the floor in front of the coffee bar. I brought it downstairs and they offered to switch rooms. We sat in the lobby for over an hour waiting for a room after 18 hours of driving. We were exhausted and just wanted to lay down. They did give us a free meal voucher. Then i contacted Expedia with the issue because they told me that I could get a king bed with an easy accessible shower and the hotel said it was Expedia's fault. I was hoping to be reimbursed for the inconvenience. The lady at the Starbucks couldn't do more than grunt at me in the lobby... next trip i would rather stay in a motel 6. At least I can expect that level of awful off the bat. I had never stayed in a hilton. It was a splurge for our trip. I will never use one again.
Stayed 3 nights in Jan 2025