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Hilton Garden Inn Durham/University Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Durham/University Medical Center

Meeting facility
Business center
Junior Suite, 1 King Bed | Laptop workspace, blackout drapes, iron/ironing board
Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Pet friendly
  • Housekeeping

Explore the area

Map
2102 West Main Street, Durham, NC, 27705
  • Duke University
    ‪9 min walk‬
  • Duke University Hospital
    ‪17 min walk‬
  • Durham Performing Arts Center
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible | Laptop workspace, blackout drapes, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Laptop workspace, blackout drapes, iron/ironing board

Two Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Laptop workspace, blackout drapes, iron/ironing board

One King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, One King Bed

Laptop workspace, blackout drapes, iron/ironing board

Deluxe, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Accessible

Two Queen Beds, Accessible | Laptop workspace, blackout drapes, iron/ironing board

Two Queen Beds, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Durham/University Medical Center

3-star hotel in 9th Street District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary weekday newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Durham hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Hilton Garden Inn Durham/University Medical Center is a smoke-free property.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Hilton Garden Inn Durham/University Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 999 reviews
Rating 8 - Good. 221 out of 999 reviews
Rating 6 - Okay. 52 out of 999 reviews
Rating 4 - Poor. 14 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient to Duke University. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near duke university and many restaurants.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Only major concern was a lack of active fan ventilation in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check-in and hotel. Very close to groceries and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Stayed 1 night in Mar 2025

8/10 Good

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I needed an accessible room because I had injured my knee and couldn’t walk. I was there to visit DukeMedical Center. The accessible room had an extremely heavy main door with tight tension and difficult to open. The shower was a standard shower, not accessible via wheelchair. The room was tight and would never meet accessibility standards. That said, I’ve stayed here many times. The rooms are dated but clean. I’ve stayed inna proper accessible room here and it was great…just not sure what happened this time around. Breakfast is good, but omelettes have changed from 13 dollars to 19 dollars. Yikes. Excellent dining options nearby, like Parizade, Juju, and Del Toro. Expensive but all are exceedingly great choices.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great get away spot.

Staying overnight for a concert. Nice rooms. Only two issues one that I encounter hat most Hilton hotels is the pillows are HORRIBLE. The other was the tubs are slick. Otherwise they were very nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel. Nice rooms, good check-in.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

It suited us for a quick check in after a family event
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sophia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Last minute booking for weather delay. Overall, the room was nice, on the older side. I had dinner and a drink from the bar and service was great. They were slammed but still hospitable.
Stayed 1 night in Feb 2025

10/10 Excellent

Feng

Stayed 2 nights in Feb 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a weekend visit to Duke!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasia, New york

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Easily accessible to Duke, and down the street from Whole Foods and other stores if you need to shop! Friendly staff, and nice little outdoor seating and indoor bar/restaurant. Overall great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Great experience! The elevators and doors looked a bit worn and some of the furniture is a bit tired but would totally stay again!!
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a very good overnight stay!

Only thing that should have been better was self check-in. I was able to use the app to check-in, but I still need to stop at the front desk upon arrival before my digital key was issued to me.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front staff were very informative of restaurants in the area. They gave us walking directions to a nearby restaurant after a long day of driving.
Stayed 1 night in Feb 2025

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near Duke University Medical Center.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities
It was my second time visiting this place! I will come back again next time. Everyone was nice! Thank you.
Stayed 1 night in Feb 2025

6/10 Okay

Roxanne, Wilmington

Stayed 1 night in Dec 2024