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Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

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Exterior
Indoor pool
Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout drapes
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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free airport shuttle
  • Bar
  • Room service
  • Pool

Explore the area

Map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    ‪8 min walk‬
  • Lenovo Center
    ‪5 min drive‬
  • Crabtree Valley Mall
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing)

Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium Suite, 1 King Bed (Wellness, In-room air purification) | Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 494 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Premium Suite, 2 Double Beds, Corner

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Corner

  • 567 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hospitality)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Hospitality)

  • 674 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Room, 2 Double Beds, Corner

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds, Non Smoking

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 567 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1001)
$196 nightly
The price is $196 total
includes taxes & fees
Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Cary hotel with in-room kitchenettes
This hotel features an indoor pool, a restaurant, and a fitness center. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and a business center.
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Raleigh Durham Research Triangle features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 20066 square feet (1864 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2020.

Embassy Suites by Hilton Raleigh Durham Research Triangle has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was very pleasant to stay in for a weekend getaway with my significant other. It's very close to shopping and restaurants, fast food or sit in. And the hotel restaurant was delicious. The only complaint I had was the floor in our room didn't seem super clean as we found a small hair product by the curtain from the last guest.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dalene

Stayed 1 night in Mar 2025

10/10 Excellent

Brandyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I would have rated this property a complete five stars, except I went down twice to request a rollaway bed. Second time I went down to request a rollaway bed we were heading to the pool when we got back from the pool there was no rollaway bed but somebody had Gone inside of our room and pulled the couch bed out. I was traveling with two children a boy and a girl that was part of our reservation also. I know how to use a fold-out couch I just did not want our children sleeping in the same bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with good food. Easy access to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Morgan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we had to moved to 3 rooms with in 2 days. the heat did not work and the first night we froze as if we were outside. They were having trouble with the heat. We moved rooms the next morning to a room that heat did not work. later that night we asked to be moved and that evening we were moved to a room that had heat.
Stayed 2 nights in Feb 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No heat

Loved everything but the room did not have heat it blew cold air the whole night making my lady miserable
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, staff & service

The shower was dirty

The tub was dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big enough for the girls on my daughter's soccer team to run and not bother anyone. Breakfast options were amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great breakfast, free drinks at happy hour , kids loved the indoor pool water was not heated but they didnt care nearly as much as i did. Will definitely stay here again. Only negative was they charge $11 a night for parking which seems strange given the large off street parking lot without valet
Stayed 1 night in Feb 2025

2/10 Terrible

Carrie

Traveled with family and small children, Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The heating and air unit was broken in the room. The room was extremely hot and uncomfortable. After complaining to front desk the next morning upon checkout, they told me that there was a problem with that hallway and that they are sorry. However, we were still charge full price. I paid for the room through Expedia and the hotel charged me another full fee for the room after checking my credit card. My credit card was supposed to be used for incidentals and refunded back; however, it was not and I was charged another full price for the room. Several phone calls have been made and I still do not have a credit back to my account. Now I paid interest for a room that was extremely hot and uncomfortable and charged two times for one night. I complained about the temperature of the room again during a phone call to check and see why I have not been reimbursed yet. She said that she was sorry and would pass the information along to their manager, but nothing has been done.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly and efficient check-in, very nice experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane Elyce

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gregg

Traveled with family
Liked: Amenities, property conditions & facilities
Kind and friendly staff. Breakfast bar was fantastic. Room was too hot; thermostat was not working.
Stayed 1 night in Jan 2025

10/10 Excellent

Lakeisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

I had a truly delightful experience. From the moment I walked through the doors, the check-in process was seamless and accommodating, making for an stress-free start to my stay. The extra attention via text for additional questions and concerns was greatly appreciated, adding a personal touch that made me feel truly valued as a guest. The room was spacious and well-equipped with all the amenities one could need, from a comfortable bed to a functional workspace and more. It was immaculately clean, which really added to my overall comfort. Every interaction I had with the staff was pleasant and professional, making my stay all the more enjoyable. Overall, the Embassy Suites Hotel provided an exceptional experience from start to finish, and I wouldn't hesitate to stay there again.
Stayed 2 nights in Jan 2025