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Best Western Plus Raleigh Crabtree Valley Hotel

2.5 star property

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Photo gallery for Best Western Plus Raleigh Crabtree Valley Hotel

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Exterior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
6209 Glenwood Ave, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪3 min drive‬
  • North Carolina Museum of Art
    ‪8 min drive‬
  • Lenovo Center
    ‪9 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 452 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 448 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Raleigh Crabtree Valley Hotel

Hotel in Northwest Raleigh
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus Raleigh Crabtree Valley Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Plus Raleigh Crabtree Valley Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Plus Raleigh Crabtree Valley
Best Western Plus Raleigh Crabtree Valley Hotel Hotel
Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

Best Western Plus Raleigh Crabtree Valley Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting for NHL game

We were in town for the Bruins playing the canes. The Bruins disappointed by losing but the hotel was great. Breakfast was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2025

8/10 Good

Joshua, Jacksonville

Liked: Property conditions & facilities
Very nice staff and a convenient location. No complaints!
Stayed 2 nights in Feb 2025

8/10 Good

Tameeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I would stay at this hotel again. Convent to everything. The staff was outstanding and very friendly. Great eye contact!
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyiesha

It was great I will stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Fr Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Abdul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area and great staff
Stayed 2 nights in Jan 2025

4/10 Poor

Miz

Traveled with partner
Disliked: Staff & service
My bathroom had a bad smell in it
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Stayed 2 nights in Feb 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast. Needed a quiet weekend and found it here. Great staff.
Stayed 2 nights in Feb 2025

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely nice! Minimal parking up front so be prepared to park under or around back. I think only one elevator works so it can take some time to go between floors.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
stayed for a week, quiet, staff was very sweet.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that my room was handicapped accessible as I'm still getting over a knee replacement. Shower controls however were a bit iffy,,?
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Older hotel, weed smell present

Hotel stay was just ok. The front desk staff were friendly, and the lobby was really busy when we arrived. The building is just older and you can tell. The elevator is so slow, we just took the stairs, thankfully our room was just on the 2nd floor. While I was waiting for check in inside the lobby, I was approached by a younger male who asked me to check him into a room cause he wasn’t old enough, which made me uncomfortable( I declined) Later that night, we smelled a very strong odor of weed, the smell completely filled our room. This hotel is supposed to be smoke free.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Staff & service
The elevator was slow only real issue. Other than that, good stay and would stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Pauline

Stayed 14 nights in Jan 2025

10/10 Excellent

Harry

Liked: Staff & service, property conditions & facilities
Good place
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Stayed 1 night in Jan 2025

8/10 Good

Marty

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need elevator repair on weekends
Stayed 2 nights in Feb 2025

8/10 Good

Joan

Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, updated and friendly staff

This Best Western has efficient and friendly staff. Acheline (front desk), Sean (front desk) and Faviola (housekeeping), in particular, provided wonderful service. The rooms are clean and updated. Water pressure could be a little better. I would definitely stay again.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice sleep, very disappointing breakfast

Check-in was easy, front desk person was polite and efficient. Room was comfortable and clean, except for the struggling spider in the tub, almost dead. (Perhaps he survived the flush?) Glad spiders don't freak me out. The biggest drawback was breakfast, which is usually what I look for in a hotel. (I can sleep anywhere, as long as it's clean and comfortable.) Eggs were like a pancake, I guess "over hard" and link sausages were puffy and grey, neither of which was at all appetizing. Waffle irons were not on, so that was out for a hurried bite. Diced potatoes looked good, so I ended up mixing some with an egg and sprinkling cheese on top, which didn't much help. Bacon? Ham? Scrambled eggs? Waffle? Any of those would've been great, but some things just don't do well batch cooked and left on warm. I ended up with a pretty good muffin and a banana, made up a bit for the hot food being disappointing.
Stayed 1 night in Jan 2025

8/10 Good

Tresean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025