Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
BBQ/picnic area
Exterior
Interior
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
12050 Retail Dr, Wake Forest, NC, 27587
  • Southeastern Baptist Theological Seminary
    3 min drive
  • E. Carroll Joyner Park
    4 min drive
  • Wake Forest Renaissance Centre
    4 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    29 min drive

Room options

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel

Wake Forest hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel offers 81 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wake Forest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood RALEIGH
Candlewood Suites RALEIGH
Candlewood Suites RALEIGH Hotel
Candlewood Suites RALEIGH Hotel WAKE FOREST AREA
Candlewood Suites WAKE FOREST RALEIGH AREA
RALEIGH Candlewood Suites
Candlewood Suites WAKE FOREST RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA
Candlewood Suites RALEIGH ARE

Candlewood Suites WAKE FOREST RALEIGH AREA, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 526 reviews" "
Rating 8 - Good. 136 out of 526 reviews" "
Rating 6 - Okay. 44 out of 526 reviews" "
Rating 4 - Poor. 25 out of 526 reviews" "
Rating 2 - Terrible. 35 out of 526 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

The room had no hot water. They moved us to another room still no hot water. We g as be up after 24 hours and moved to a different hotel ! Hassled at desk …. Etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me begin by stating that this establishment deserves 10 stars. My family and I have had to book an extended stay due to sudden unfortunate issues with our residence. The hotel is extremely well maintained, and despite current renovations the construction did not disturb us in any way. The cleaning staff is always happy to help you with anything you need. They are always happy and smiling. The staff at the front desk is exceptional. Always available to answer any questions or concerns. Parking is easy and I have always been able to find a spot, even on the weekends when it gets busy. The location is great with plenty of nearby grocery stores and restaurants. There are even big box stores within walking distance. A Walgreens store is located in the adjacent parking lot as well as a 24hr gas station. Free laundry is available and the machines are well maintained. The gym is spacious and quiet. The rooms are great. Comfortable beds, great pillows, plenty of space. Very large shower, and plenty of hot water. The kitchenette is fully stocked with dishware, flatware, and regular sized appliances. Including a dishwasher! ***The customer service manager, Morgan, was extremely helpful with the resolution of a billing error that accidentally occurred. She was attentive, kind, and very professional. The general manager, Fernando, was amazing as well. Rarely do you get to speak to a GM when there is an issue, but Fernando always made himself available. He personally assisted us often.
Stayed 14 nights in Aug 2024

2/10 Terrible

Jermaine

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I need to talk you guys, they didn't have the double queen bed I paid you guys for. I need a refund. I will take further Action!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Chawanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in (not ready on time)
My stay was very nice. The staf was nice and my room was very clean and comfortably. The only issue I had was check-in. They told us check-in was at three when I got there my room was not ready and I ened up having to wait in the lobby till about 4:00. They did give my family and I a free beverage while we waited.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and amenities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Mohamed

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No pool. No breakfast. Active construction.
Stayed 2 nights in Jul 2024

6/10 Okay

Bolaji

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and remodel
Place is being remodeled currently. The room was way nicer than the pictures online. Bed was comfy, shower was good, everything was spacious and super clean. I traveled with my dogs and they were good with them too. Only thing I’d change is having a bit more green space for walking them, but given the location it was sufficient.
Stayed 1 night in Jul 2024

4/10 Poor

Phillip

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is being renovated they have major hot water issues. Me and my wife could not get a hot shower sundae morning. No could we get one Saturday night? This is way too much money spent tonot to be able to have a hot shower.. The mattress was very uncomfortable and the pillows as well. I myself had a very difficult time sleeping
Stayed 2 nights in Jul 2024

2/10 Terrible

Angelia

Stayed 1 night in Jul 2024

6/10 Okay

Adam

Stayed 2 nights in Jul 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the room was spacious and clean and the staff was lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Deyanira

Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I have stayed here Suites were completely renovated very nice and clean reasonable price
Stayed 5 nights in Jun 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the staying
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples trip
We had a wonderful stay. The staff was very accommodating. The room was very clean and spacious. The bed was very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely redone suites very nice comfortable affordable

10/10 Excellent

Angie

Stayed 2 nights in Jun 2024

6/10 Okay

Takiyah

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this property and my experience. I tend to strictly stay at another large hotel chain but after a negative experience elsewhere, I gave Candlewood Suites a try. The rooms were clean and spacious, and the staff was friendly. Will definitely recommend and stay here again!
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
convenient and quite very clean the coffee was really bad
Stayed 1 night in May 2024

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a dump! Our room had no blow dryer, they said they were on back order, really?? The front desk employees could not have been any ruder! No ice machines in the hotel. Would not recommend to anyone for the price!
Stayed 4 nights in May 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jaimi

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I checked in the customer service was impeccable. The room was very clean
Stayed 1 night in May 2024