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21c Museum Hotel Durham

4.0 star property

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Photo gallery for 21c Museum Hotel Durham

Interior entrance
Ballroom
1 bedroom, premium bedding, minibar, in-room safe
Ballroom
Front of property

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
111 North Corcoran Street, Durham, NC, 27701
  • Durham Performing Arts Center
    ‪3 min walk‬
  • Durham Bulls Athletic Park
    ‪7 min walk‬
  • Duke University
    ‪18 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

Luxury Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Luxury Double Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 510 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible (Roll-in Shower)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (21C)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Hearing Impaired)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

21c Museum Hotel Durham

4-star hotel in Downtown Durham
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and valet parking. Housekeeping is available on request.
21c Museum Hotel Durham offers 125 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Durham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
21c Museum Hotel Durham features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10500 square feet (975 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

21c Museum Hotel Durham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Otis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff at this location were very friendly and very nice. The only complaint I have is for $450 for a room. You think the room would be just a little better. There was a stain on the carpet. There was no hot water. We called down up front and still didn’t get any hot water went to the concert five hours later still no hot water and we had a room next to something that was humming the whole night the shower head in our bathroom need to be changed out all did was leak water so basically the room was quite disappointing, but we may be back. We like the location because it’s close to the Dpac.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful and friendly. I enjoyed my stay and would definitely stay again!
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Stay at 21C again.

NO HOT WATER— during entire stay. Dirty, run down place. Horrible hotel experience.
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Pfafftown

Traveled with family
Liked: Cleanliness, staff & service
The hotel is in fair condition and room was clean. Downside is the room AC which didn’t work properly and room was a bit musty. We had to swap rooms in order to get a less musty experience. For some reason we didn’t have hot water running at all in the evening nor in the morning…not to bad since the weather was hot, but this is not a 3 star hotel should miss in any circumstances. I recommend other hotels near by for weekend stays/visits.
Stayed 1 night in Apr 2025

8/10 Good

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Benjamin, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful, but the air conditioning in our room didn’t work. They moved us to another room. The art work in the hotel is a definite plus. The hotel is a moderate walk to several restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

nancy, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art!
Stayed 5 nights in Apr 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jacques

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Elsy Arely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from valet, front desk, house keeping, maintenance, and restaurant were friendly and polite, made our experience lovely!
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Carolina Theatre
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia Marie

Stayed 1 night in Feb 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place ! My only issue is that the bed was really uncomfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch, and the aesthetics pleasing. I did, however, find the beds, bedding, towels, and robe to be subpar. Not a great sleep or shower experience.
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was nice with a comfortable bed. It is in a very walkable area and close to many restaurants. The staff was not very attentive and check in was a bit chaotic. The building also needs some renovations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this property is unique along with the exhibits. The staff was super friendly and helpful, and it was a really speacial experience.
Stayed 1 night in Mar 2025

6/10 Okay

Che

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Antonio

Traveled with family
Liked: Staff & service
Door man was great. Property needs repairs/up keep
Stayed 2 nights in Feb 2025

8/10 Good

Dominic

Stayed 5 nights in Feb 2025

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is oddly organized - hard to find the front desk. Valet was not there when we returned from dinner. Room was 85 degrees when we came I. We turned the thermostat to 65 before we left for dinner and when we returned it was still 78 degrees. Air was not working.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025