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Locanda Don Serafino Historical Boutique Hotel

4.0 star property

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Photo gallery for Locanda Don Serafino Historical Boutique Hotel

Luxury Suite | Premium bedding, down comforters, Select Comfort beds, minibar
Lunch and dinner served
Luxury Suite | Jetted tub
Luxury Suite | Terrace/patio
Luxury Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Room service

Explore the area

Map
Via XI Febbraio, 15, Ragusa, RG, 97100
  • Palazzo Sortino-Trono
    ‪1 min walk‬
  • Church of Santa Maria dell'Itria
    ‪2 min walk‬
  • Church del Purgatorio
    ‪2 min walk‬
  • Ragusa (QRG)
    ‪15 min walk‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Shower)

Junior Suite (Shower) | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Shower)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Deep soaking bathtub

Luxury Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Locanda Don Serafino Historical Boutique Hotel

4-star hotel in Ragusa Ibla
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Locanda Don Serafino Historical Boutique Hotel offers 10 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Ragusa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
This Ragusa hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Locanda Don Serafino Historical Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Locanda Don Serafino - This fine-dining restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Locanda Don Serafino

Things to do

  • Library
  • Wine tasting room

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 240
  • New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)
  • A tax is imposed by the city: EUR 2.10 per person, per night for adults; EUR 3.00 per night for guests aged 12-74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 150 per vehicle
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number IT088009A14B4Q92FG

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Don Serafino
Locanda Don Serafino
Locanda Don Serafino Hotel
Locanda Don Serafino Hotel Ragusa
Locanda Don Serafino Ragusa
Locanda Don Serafino Ragusa, Sicily, Italy
Relais Châteaux Locanda Don Serafino Hotel Ragusa
Relais Châteaux Locanda Don Serafino Hotel
Relais Châteaux Locanda Don Serafino Ragusa
Relais Châteaux Locanda Don Serafino
Relais Châteaux Locanda Don Serafino
Locanda Don Serafino Historical Boutique Hotel Hotel
Locanda Don Serafino Historical Boutique Hotel Ragusa
Locanda Don Serafino Historical Boutique Hotel Hotel Ragusa

Locanda Don Serafino Historical Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 31 out of 85 reviews
Rating 6 - Okay. 12 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Okay... would not stay here again.
Great location. Walked to San Giorgio Duomo every night. Breakfast at the hotel was delicious. We knew there was a small shower before arriving, by far the smallest shower we have used in all of our stays all over Italy. The bed was not comfortable. It had some sort of feather or horse hair mattress topper. It was very hot to sleep on. The air conditioning did not keep the room cool at all... and we asked about it twice and we were told we were not using it correctly. We tried it on every setting imaginable to no avail.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

What an experience! Great location in the heart of where you need to be
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Jun 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel in Ragusa. Parking is very difficult in Ragusa. The staff takes your car and parks is somewhere and brings it back when you leave. The hotel itself is stunning, a small, boutique property that was rebuilt after an earthquake several years ago. The steps to the second floor are stone, from the 14th century. The walls are the beautiful light stone found all around Ragusa. The room was small, but lovely. The staff is exceptional. They understand that parking is difficult, finding the hotel can be a challenge, and they do everything they can to make it easier, and your stay delightful. I can't say enough about this hotel. I loved it.
Stayed 1 night in Oct 2023

8/10 Good

Anca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, many original details like stone arches across the property. Staff was wonderful, very helpful, parked the car and carried our luggage in the room. Negatives: shower was in an arched area, impossible to shower without bending; tub didn't drain well and specs of dirt were floating in the standing water. Dust was falling from the stone arch to the point that the floor in front of the bed had sand all over in the morning. Street was noisy, we were awaken at 6-7am. At arrival we were told that breakfast was not included, and that breakfast was 30 Euro/person, more than a breakfast at a 5 stars hotel. Overall, was not as good as expected.
Stayed 1 night in Nov 2022

10/10 Excellent

Tanut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay at Locanda Don Serafino. The staffs were very friendly and welcoming. The room is nice equipped with everything we need. Amenities are niche and nice. Wifi is a bit slow but it works. Don’t forget to try their restaurant, it is the best I’ve ever had in Sicily.
Stayed 1 night in Sep 2022

6/10 Okay

Albino, Miami

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Property location is great. Suite and Restaurant located very far from main lobby and building. However the staff was great and very helpful. Suite had a very humid smell and dehumidifier, a/c filters and exhaust vents were extremely dirty. Did expect this hotel to be a lot better.
Stayed 1 night in Jun 2022

10/10 Excellent

Lynn, Winnetka

Stayed 1 night in May 2022

8/10 Good

robert

Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is intimate, refined, friendly and centrally located. I want to come back there.
Stayed 1 night in Oct 2021

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel?
Very good service and staff. This is very small hotel, with no real amenities. Small reception area with a sofa and a tiny breakfast room. With three groups of two and the two servers( due to covid) it was cramped. They moved us to another room which was much better but this was a separate room which felt more like an Airbandb. I paid pretty much for a basic room but was expecting more from Relais and Chateaux hotel. Moved us but I really don’t see how this constitutes being a hotel is more of a B and B. Good staff nice breakfast.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean, staff very accommodating. Uniquely situated / unique experience
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful little hotel, our room was like a cave. The location is good, The only think that could have been better is the breakfast had vary limited choices.
Stayed 1 night in Jul 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Stanley

Disliked: Property conditions & facilities, room comfort
This hotel not worthy of being Relais and Chateaux
Stayed 2 nights in Feb 2019

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect
Perfect stay Perfect place Perfect staff
Stayed 3 nights in Dec 2018

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of the hotel namely Martina, Daniela, Alesso and the manager, Alex, made our stay special. They are all very friendly, attentive to our needs and very accommodating to our requests. They booked 2 of the most spectacular meals we had during our stay. The restaurants are both 2 stars Michelin, Duomo and their very own Locanda don Serafino. Would highly recommend this hotel to friends. They only have 10 rooms thus, service rendered is highly personalized.
Stayed 3 nights in Oct 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in old town Ragusa.
Lovely staff. Very helpful. Nice location. Stairs to room very scary for my wife.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Frances

Romantic stay in a cave
We Loved the location in Ragusa Elba (the old part of town) but driving to the hotel is a lil difficult. They will valet but the free parking lot isn't hard to find once you get directions from the first desk. We arrived in the early evening and the location is fabulous to walk all around. So much charm. The room itself was very cool with its cave-like decor. The receptionist was great in providing a map and lots of local recommendations. The room we had does not have a bathroom door but that didn't bother us at all. So it will depend on who you're traveling with. We would def stay there again.
Stayed 1 night in Aug 2018

10/10 Excellent

Daniela, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very unique and original hotel. I loved it and it's location is great. The room was very clean and very charming and has lots of nice details. Since it's built in such an old building they did what they could and did a great job but our shower was a bit uncomfortable and I could imagine that for big and tall people this hotel might not be so confortable. I personally loved it and I would definitely be happy to stay there again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and unusual
Room built into a cave!; great service; nice breakfast; great location
Stayed 2 nights in Jun 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Last Night
Last night in Sicily. Very comfortable stay, lovely room; maybe a little small if you were staying for a few days. Every convenience catered for. We were able to park just 20 metres down the road and were welcomed with a complimentary hot drink whilst checking in. Great old building tastefully refurbished. Stairs up from reception a little steep with big steps.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but lovely hotel
A fantastic, quirky hotel in the middle of Ragusa so therefore very noisy. The hotel is built into the hill so the stairs are indeed uneven and challenging for the less mobile but they were not an issue for us. We had booked a Junior Suite and initially were given room 11 where the bathroom (including the loo) was IN the bedroom with NO doors. This was not what we had booked so we spoke to the very helpful reception staff who moved us to another Junior Suite, with sofa area, bathroom with door, all exactly as we had initially booked! The breakfasts are a cold buffet style, functional and serve a purpose without being anything particularly exciting. The restaurant was fantastic and we had the set lunch menu which was fabulous and within in our budget. Overall it's a very unusual but lovely hotel with very helpful friendly staff. The only downside is the noise of the road and area and the unfortunate room issue that we had on arrival, but otherwise it is a great place to stay.