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De Stefano Palace

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for De Stefano Palace

Interior
Front of property - evening/night
Indoor pool
Family Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board
Flat-screen TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Via Cav. F. De Stefano 15, Ragusa, RG, 97100
  • Palazzo Bertini
    2 min walk
  • Ragusa Superiore
    3 min walk
  • Cathedral of St. John the Baptist
    6 min walk
  • Ragusa (QRG)
    6 min walk

Room options

View all photos for Prestige

Prestige | In-room safe, desk, blackout drapes, iron/ironing board

Prestige

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Business Single Room

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Quadruple Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Quadruple Room

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Classic Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

De Stefano Palace

4-star Ragusa hotel steps from Palazzo Bertini
This hotel features a full-service spa, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and massage/treatment rooms.
De Stefano Palace offers 27 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and bidets.

This Ragusa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, De Stefano Palace features an indoor pool and a steam room. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Baroque hotel also offers a children's pool, spa services, and multilingual staff. Guests can use the outdoor pool at a partner property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Baroque architecture
  • Built in 1873
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night for adults; EUR 2.00 per night for guests aged 12-74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 10 per day (1312 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De Stefano Palace Luxury
De Stefano Palace Luxury Hotel
De Stefano Palace Luxury Hotel Ragusa
De Stefano Palace Luxury Ragusa
De Stefano Palace Ragusa, Sicily, Italy
Stefano Palace Luxury Hotel Ragusa
Stefano Palace Luxury Hotel
Stefano Palace Luxury Ragusa
Stefano Palace Luxury
De Stefano Palace Hotel
De Stefano Palace Ragusa
De Stefano Palace Hotel Ragusa
De Stefano Palace Luxury Hotel

De Stefano Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 6 out of 105 reviews" "
Rating 4 - Poor. 4 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

John, Mayaguez

Traveled with partner
Liked: Cleanliness
The property is nice, big rooms, a/c was not working well and was a bit warm to sleep comfortably. We had a disagreement with the parking arrangements offered and ended up paying it twice... we are still waiting for a reimbursement...
Stayed 1 night in Jun 2024

10/10 Excellent

Catrina

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Quiet. A very nice pool for swimming and sauna. Very comfortable bed; not too firm or too soft. Good breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lynne Whipple

Stayed 1 night in Oct 2023

10/10 Excellent

Meaghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
This is a truly luxurious hotel in every way. However, the service of every staff member goes above and well beyond any possible expectation! I cannot recommend De Stefano Palace highly enough! Grazie mille, thank you!
Stayed 1 night in May 2023

2/10 Terrible

Amelia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to change date as u made a mistake on calendar. They wanted to charge me more than my original booking $200 As I had no insurance they took advantage of situation although it was over 2 weeks in advance. Therefore I did not go and paid anyway. Shameful
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of walking to the historical places, area seamed a bit sketchy overall. We enjoyed one night stay and that was probably enough for this town
Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure your every need was met! Antonio was exceptional… going as far as waiting in front to hold a spot so I could park
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paola T. Review
The hotel is a real gem with a wonderful indoor pool/spa that you can reserve for exclusive use. It is located well in hilly Ragusa and very close to the important sites. The staff is incredibly kind and really go out of their way to help. Matteo has a wonderful sense of humor and makes you feel right at home!
Stayed 2 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful
Everywhere was wonderful.
Stayed 2 nights in Jan 2022

10/10 Excellent

Jeremie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall, the swimming pool in the sister hotel is amazing, the breakfast was good, the staff was really nice
Stayed 1 night in Aug 2021

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2021

8/10 Good

Jokelijn, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities
Arrived early but were able to access our rooms right away. The toilet in our bathroom lacked a seat and when complaining at reception we were upgraded to a slightly larger room. Staff was helpful in pointing out restaurants for dinner.
Stayed 1 night in Oct 2019

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely restored villa. Good service and value. Very weak air conditioning made sleeping tough as it was quite hot.
Stayed 3 nights in Aug 2019

6/10 Okay

Ron

Breakfast poor -not really very fresh food
Stayed 3 nights in Sep 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend.
Very clean, modern and comfortable accommodation. The staff were very friendly, location was bery central. I was given a free parking pass for the duration of the stay, even though there was no parking listed beforehand.
Stayed 1 night in Sep 2018

10/10 Excellent

Michael

Wonderful hotel in Ragusa superior
Stunning room, great hotel.... Very luxurious and spectacular value for money. Whilst the spa was unfortunately out of service, the hotel allowed us to use the pool at the neighbouring Villa Laura which was a nice touch and equally lux. The hotel is well appointed and new and the staff were very accommodating and pleasant. The breakfast was adequate as well. The hotel is situated about 7-10 min away on foot from the main square in Ragusa Superior, and about a 15 min downhill walk to the older Ragusa town.... I would recommend staying out here rather than the old town, as you can find parking just outside the hotel (unlike the old town which is a no-go zone for visitor's cars) and can walk to both centres just as easily....
Stayed 1 night in Aug 2018

10/10 Excellent

Brynjolfur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but location is not Ragusa Ibla
The hotel was lovely, but very difficult to find and I had mistakenly thought it was in Ragusa Ibla, but it's not and required huge numbers of steps down and then back up into the part of Ragusa I actually wanted to be in. The breakfast was amazing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wouldn't normally have looked for a hotel in Ragusa, however it was close to where my brother was getting married (that's why we went). The area isn't great for tourists as, apart from incredible architecture, there's not a lot to see. Everything closes between the hours of like 1pm and 6pm as well for the locals which was frustrating to us as that's when we'd be out and about. In saying that, the hotel was absolutely incredible! The staff speak enough English for us to be able to understand each other and were extremely helpful. Whilst we were there, it was my birthday and they gave us a complimentary bottle of sparkling wine. The spa room is beautiful! You van reserve time to stay in there, at a price of course, but the price is reasonable, depending on how much you want to spend. Free continental breakfast was great as well! We booked in for massages the morning we had them as well. Can't say enough good things about this hotel, just the area didn't really appeal to people our age (mid 20's). We'd recommend this hotel to anyone who's willing to hire a rental car so you can get to the places you want to see (the hotel does offer taxi's to destinations close by) p
Stayed 7 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
poor condition hotel
No air conditioning left us feeling hot and bothered!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Time in Ragusa
Beautiful hotel between new Ragusa and Ragusa Ibla. Signs for the hotel are everywhere so you shouldn't get lost. Our room was lovely and I'd stay there again.
Stayed 5 nights in Jul 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful place. Nice people. Great service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort