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Radium Chalet

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radium Chalet

Aerial view
Mountain view
Room, Multiple Beds, Non Smoking | Balcony
Room, Multiple Beds, Non Smoking | Private kitchen | Mini-fridge, microwave, electric kettle, toaster
Room, Multiple Beds, Non Smoking | Living area | Flat-screen TV, fireplace

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Rotary Park
    11 min walk
  • Spur Valley Golf Resort
    13 min walk
  • Citadella Restaurant
    1 min walk
  • Radium Husky House Restaurant
    9 min walk

Room options

View all photos for Suite, 1 Bedroom (Stairs Required) Pet-Friendly

Free WiFi, bed sheets

Suite, 1 Bedroom (Stairs Required) Pet-Friendly

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite) | Free WiFi, bed sheets

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Destination Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (502)
The price is $59
per night
$68 total
includes taxes & fees
Jan 15 - Jan 16
Destination Inn

About this property

Radium Chalet

Radium Hot Springs hotel with in-room kitchenettes
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Radium Chalet features a vending machine and a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Radium Chalet is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the website. Very disappointing.
This is an old tired hotel. Numerous years of neglect. Sorry we booked here. Shower was full of black mold. Everything was rundown and in need of maintenance. Too numerous to list everything. The photos online were shot 25 years ago would be my guess.
Stayed 1 night in Sep 2024

8/10 Good

Jeannette

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No heat turned on. Had to ask for after a cold night thinking thermostat broken. Deadbolt broken. Missing x2 light bulbs. Blinds on door was broken and filthy. Fireplace did not work. Sofa was totally worn out and unusable. Extremely poorly supplied kitchenette. Bedroom window broken glass that was taped together with duct tape. Absolutely NO service...ice machine in main lobby which was locked from 5pm to 12noon thus not available to use. Front desk in lobby was "open" 12noon to 5pm when manned. Property and rooms in desperate need of repairs and updating. Needs TLC. Service needs to be greatly improved as non-existent. No garbage collection and no garbage bags available. Had to buy our own garbage bags and took garbage out of room to a dumpster off-site (bear country so didn't leave around). Room could be awesome as scenery from balconies was absolutely gorgeous. Location of Chalet on mountain side is perfect for providing a fabulous view of Radium Hot Springs.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kenneth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only like about this property is the view, other tham that the room is dusty its like havent been clean for years. The bed shetting and extra from the drawer is dirty causes allergic reaction and the smell terrible like it has not been clean properly. I am not going to recommend this property
Stayed 1 night in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views from the balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the beautiful view and comfortable room. Restaurant next door served authentic Chinese Hotpot.
Stayed 1 night in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Property was just OK. It was a big weekend in Radium Hot Springs so we were limited, and paid way too much. Would not recommend this hotel. Balcony was surrounded by weeds and debris.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, nice room, really clean, friendly staff, i would definitely stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Traveled with partner
Disliked: Amenities, property conditions & facilities
The place needed a good vacuuming. The bathroom fan was filthy and the tub was rusty, the air conditioner was filthy. The kitchenette was a joke. Creative photos on line made it look bright but it was gloomy. The separate bedroom had the door removed. The coffee maker didn’t work.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kirsty

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nastiness Hotel of all time
Do not stay here!! We travel a lot, this was the nastiness hotel we have ever stayed at. The bed was super hard, pillows were lumpy and the sheets and comforter was stained. The bed also smelled moldy and musty. The cleanliness of the whole place was disgusting. We couldn’t shower as the hold/cold tap didn’t work so the water was boiling hot, the toilet didn’t flush. There is no employees on duty after 10pm so we were able to have anyone come up after we checked in.
Stayed 1 night in Sep 2024

4/10 Poor

Mike

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This property has improvements made in the interior paited walls white trim and crown molding. Paneled glass door between the sleeping area ang the living area. The unit was vacuumed in the visable areas. The bed was clean the rest was not clean. Dust was visible on the floor boarsd the small kitchen area was not clean, the coffee machine and coff supplied was not clean , the bath / shower has a scum build up, one of the drawers had some of the previous tennant items in iy. Under the bed was very dusty plus a brown paper bag and a vape pipe labled THS which was placed in the paper bag and placed in the garbage can. The hideaway couch bed was stained ans should have been dumped when the room was painted. The bathroom toilet water hose has a visible layer of dust on it. We stayed in the unit for a maximum 6.5 hrs.and left by 6 am. Other then the poor cleaning it is a quaint place.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Business traveler, Traveled with partner
Liked: Staff & service
Ultra quiet. As building is concrete skeleton. Great value rack rate seeing as was peak season & other props were $250-300. Building is elderly but solid, yes, the fixtures & fittings are uh- “vintage” and “well loved” but it doesn’t really matter as everything works. Kinda feels like a mini your Grandma’s apartment. Could it do with a lick of paint & some refitting? Sure. Does it make much of a difference once the lights are off & your eyes are closed? No. I’ll probably stay again, it has a cheesy charm to it.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place has so much potential but i feel like it’s not being taken care of. The property indicates a sauna but it doesn’t work. Also says fireplace in every room but ours didn’t work. We tried to ask but could rarely find any staff. Also no continental breakfast even though again, they advertised it. Overall the room felt somewhat clean but the outside door had a gap. It still locked though. The ice machine was clearly broken even though we were told he was cleaning it. This place has a beautiful view though and nice walking trails in the back. If some TLC could just be out into it, I feel like it could be rented out all season long!
Stayed 2 nights in Sep 2024

2/10 Terrible

Cory

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no screens in the windows. Flys in the room and spiders. The smell in the room best described as dirty. Cracks in the drywall and mold on the balcony. The bed frame was broken and the bed was barely being supported. I wouldn’t let my neighbours dog stay here. The place should be bulldozed. We were supposed to stay for 3 nights but left after 3 hours. Just couldn’t do it . That disgusting. No refund of course. 600 bucks wasted.
Stayed 3 nights in Sep 2024

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We loved the covenient location and fabulous view. Liked 2 room layout w fireplace. Staff smelled badly of body odor and not available in mornings. Older property needing some tlc but could tell it had been great in past years. We will stay there again.
Stayed 2 nights in Sep 2024

4/10 Poor

Stacey

Stayed 1 night in Aug 2024

2/10 Terrible

Shiloh

Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at the Radium Chalet, booked through Expedia, to celebrate our wedding anniversary.Unfortunately, our experience was far from pleasant. The room was unclean, with soiled toilet facilities, dirty surfaces, and visible hair and insects, which made our stay uncomfortable. Despite reporting these issues to the front desk, no alternative accommodations were offered. We sought a resolution through Expedia, but were told that refunds are subject to the hotel's policy. Given that we did not voluntarily cancel but instead were faced with unacceptable conditions, we believe we were entitled to a refund. Both the hotel and Expedia failed to address the situation satisfactorily. It was a disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great view good value
Stayed 1 night in Sep 2024

6/10 Okay

Luisa

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
First off, I inquired about my specific booking on the main level. The clerk said we have none and did not help at all. This forced me to drag my bike up 3 flights of stairs. Secondly, there was no parking available which forced me to park down the street and lug my bags. Third, there was a party ongoing until 230am which the front desk did nothing about. Not to mention that the only investment into this hotel in the past 40 years is a cheap Chinese TV in each room. All in all a nice view but a terrible night spent here. I give it 2 stars.
Stayed 1 night in Sep 2024

6/10 Okay

Ankur

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

6/10 Okay

vicci

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the view, but the overall dated carpets and cleanliness were less than desired. It needs an update.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Stayed 4 nights in Aug 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024