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Radium Chalet

2.5 star property

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Photo gallery for Radium Chalet

Aerial view
Reception
Hallway
Room, Multiple Beds, Non Smoking | Private kitchen | Mini-fridge, microwave, electric kettle, toaster
Flat-screen TV, fireplace

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Sinclair Canyon
    ‪3 min drive‬
  • Radium Resort - The Springs Course
    ‪6 min drive‬
  • Radium Hot Springs Pools
    ‪7 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | 1 bedroom, free WiFi, bed sheets

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

1 bedroom, free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite) | 1 bedroom, free WiFi, bed sheets

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

1 bedroom, free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

1 bedroom, free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Radium Chalet

Radium Hot Springs hotel close to Radium Hot Springs Pools
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Radium Chalet features a vending machine and a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Radium Chalet is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

LuCinda

Stayed 1 night in Feb 2025

6/10 Okay

Geoff

Liked: Room comfort

Decent hotel

It was what we expected for a 3 star hotel and the age of the property.
Stayed 2 nights in Feb 2025

2/10 Terrible

Calvin

Disliked: Cleanliness, property conditions & facilities
The radium chalet was my favorite place to stay over the years but for some reason its not what it once was. Its been going down for the last 2 years but me and my wife enjoyed the quietness and the view but this last recent stay was terrible. Parking lot not plowed. Room stunk of natural gas so got another room but it took 4hrs to heat the room up and everything was dusty including bedding and under the couch was disgusting miss the old place how it once was cared for.
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Disliked: Cleanliness
This place has gone downhill since we were there 2 years ago. Ownership has clearly changed. Toilet was dirty, towels were paper thin, shower curtain had that pink mold. Not coming back
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, reception was very friendly. Peaceful and clean experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Gregg

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, this is a property that has been neglected / ignored for many years. Our group booked 4 rooms. All were below cleanliness standards, and there were quite a few and varied repairs needed throughout. There are issues that have obviously been ignored for a very long time. There were tables falling off walls, broken fireplaces, and very unclean rooms. In one room, the stones around the fireplace that fell off were just left there! (At least you could bother to take them away). They say you have a "kitchenette". No you don't. You have a microwave and the usual tiny fridge we see in EVERY hotel. You cannot cook. They don't give you more than two forks, two spoons and two knives. They kindly tell you to do your own dishes - but it is pretty hard when you don't have a way to put water in the sink, or a towel to dry your dishes. We stayed three nights. They never returned to the rooms once in the three days to replace a coffee pods, or ensure the rooms were somewhat in decent shape. Flies in the fixtures in the bathroom. Don't look up in the bathroom to the ceiling fan. It is caked in years of dust. Don't look in a corner anywhere. They haven't seen a vacuum in a very long time. The bathroom walls are streaked with condensation drips and some drips I don't want to do a CSI investigation on. I would never return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Khalilullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024

6/10 Okay

Amit, Calgary

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Badly maintained
Stayed 2 nights in Dec 2024

4/10 Poor

Fareshta

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was not clean and the bathroom was also dirty. I was surprised to find out that the place no longer was served breakfast the room prices were very high compared to other hotels nearby.
Stayed 1 night in Dec 2024

6/10 Okay

Christa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This hotel is just fine. I had to request to get 2 of the 3 beds changed due to dirty sheets, the tv didn’t work…would turn on then turn off frequently, saw a sign for fitness room and never found that when walking around, couch in room lots of crumbs and very uncomfortable, no other place to sit so relaxing in room was not relaxing. Parking was horrible, snow was plowed but not enough for parking to be easy. The lobby wasn’t open until 9 ish so no coffee before that unless you wanted to drive into town to a cafe. The building needs an updating reno and could use a really good deep clean. I wouldn’t stay here again. We were limited on rooms available that fit 5 people but I would drive to Invermere or try another hotel in Radium.
Stayed 2 nights in Dec 2024

6/10 Okay

Yee Man

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Stayed 1 night in Dec 2024

4/10 Poor

Hin Long

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
An Excellent view! But the property is terrible. TV does not work. Kitchen is dirty. Washroom is dilapidated.
Stayed 1 night in Dec 2024

2/10 Terrible

Derik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Tanya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the windows were open (winter) leaving the room cold upon arrival, It was dirty and very much not what I expected for a high class place
Stayed 1 night in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Robyn

Traveled with partner
Disliked: Property conditions & facilities
pricey for the condition of the building
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Wenchong

Stayed 1 night in Oct 2024

4/10 Poor

Denise

Liked: Staff & service

Give it a miss

Many posters about the room to not use towels cleaning up spills, washing your own dishes and broken hide-a-bed. Felt like an imposter in our own room. Uncomfortable bed, mould on bathroom ceiling and under kitchen sink.
Stayed 1 night in Nov 2024

10/10 Excellent

Dickie

Stayed 1 night in Oct 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service
Needs some maintenance
Stayed 1 night in Nov 2024