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Hotel Reina Isabel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Reina Isabel

Interior
View from property
Property entrance
Bar (on property)
Premier Room | Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Foch Square
    5 min walk
  • La Mariscal Craft Market
    7 min walk
  • El Ejido Park
    9 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    36 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room Twin

Premium bedding, down comforters, in-room safe, desk

Premier Room Twin

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, in-room safe, desk

Premier Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Quito

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (379)
The price is $54
per night
$62 total
includes taxes & fees
Dec 8 - Dec 9
ibis Quito

About this property

Hotel Reina Isabel

3.5-star hotel in La Mariscal
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference center, and a business center.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Hotel Reina Isabel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 377 square feet (35 square meters) include a conference center. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Reina Isabel is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1019 reviews" "
Rating 8 - Good. 279 out of 1019 reviews" "
Rating 6 - Okay. 69 out of 1019 reviews" "
Rating 4 - Poor. 23 out of 1019 reviews" "
Rating 2 - Terrible. 19 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maralee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with a large room.
Stayed 1 night in Aug 2024

10/10 Excellent

Aren J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Quito
They upgraded us to a bigger room which was awesome. There were plenty of options at breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Taleen

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and even offered a free upgrade. It was a nice view from the room and convenient to explore. I felt safe at all times and it was very clean. Everything was what was expected and better really enjoyed my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The staff were so kind and welcoming, our room was lovely, beds were comfortable, included breakfast was just right! They even made us breakfast to go on the second morning, when we had to leave for the airport before breakfast opened. The area around the hotel had some great restaurants, but also seemed possible a little unsafe at night. I appreciated that there was a 24/7 security guard outside, and during the day there was always another staff member outside to help with taxis and Ubers. I highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable, welcoming and all the ameneties thank youn
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel with good breakfast including.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet and peaceful atmosphere of the place
Stayed 1 night in Jul 2024

10/10 Excellent

Thiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe a policeman walks you to your Uber. Also the breakfast was amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Liusong

Stayed 1 night in Jun 2024

8/10 Good

Oren, Sherman Oaks

Stayed 6 nights in Jun 2024

8/10 Good

Andrea Toni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFETY IN NEIGHBORHOOD
Stayed 14 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Arthur, Castaic

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the more than generous space, it's as if you're home in your master bedroom, the bathroom was to die for. Not only did it have a, wait for it, a Jacuzzi, it also has a Bidet! I got sick in Otavalo from eating Seafood soup. The Bidet became inseparable for 2 days. The best 2 days of my stay.
Stayed 4 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Spacious room, clean, nice gym, restaurant open late, quiet, good water pressure. Only wish the gym had a water cooler/jug and towels. Towels were not always available or out
Stayed 3 nights in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all the room the bedroom very clean and the stuff are great and helpful for real center of Quito and close to ALL THE bar's restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, gym, high quality breakfast, polite staff
Stayed 7 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent staff.
Stayed 1 night in Apr 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for stay in Mariscal area of Quito
Check in was efficient, friendly and helpful. I was given an upgrade to a suite on the 7th floor at no extra charge. It was great after a long travel day that the in-house restaurant was open until 10 pm. The cappuccino and cheese cake was much appreciated and well presented, but just okay in quality. The suite was huge, had a fridge and coffee area, wonderful big bathroom and king size super comfy bed. The air ventilation system was a little noisy. The entire room was spotless! A buffet breakfast was included and it was very good with adequate choice for all. Restaurant service was excellent. First time I’ve tipped for months in Ecuador. Front desk and security staff were so helpful with recommendations and directions for things to do in the area. Front desk staff arranged for my hotel transportation and to my surprise it was a very comfortable SUV at the same price of a regular cab. I was so in need of this pampering after a hard week. Thanks so much to all the staff! I got a great price for the hotel room through hotels.com and I totally recommend this hotel for a stay in the Mariscal district of Quito.
Stayed 1 night in Apr 2024