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Hotel Plaza Grande

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Grande

Front of property - evening/night
Terrace/patio
Royal Suite, 1 King Bed, City View | Premium bedding, down comforters, in-room safe, desk
Lobby sitting area
Rooftop terrace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Garcia Moreno N5-16 Y Chile, Quito, Pichincha
  • Independence Square
    1 min walk
  • Catedral Metropolitana de Quito
    2 min walk
  • Church of the Society of Jesus
    4 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    67 min drive

Room options

View all photos for Premium Suite, 2 Twin Beds, Park View

Premium Suite, 2 Twin Beds, Park View | Premium bedding, down comforters, in-room safe, desk

Premium Suite, 2 Twin Beds, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Park View

Premium Suite, 1 King Bed, Park View | Premium bedding, down comforters, in-room safe, desk

Premium Suite, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, City View

Royal Suite, 1 King Bed, City View | Premium bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Twin Beds, Courtyard Area

Royal Suite, 2 Twin Beds, Courtyard Area | Premium bedding, down comforters, in-room safe, desk

Royal Suite, 2 Twin Beds, Courtyard Area

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room Superior With View

Premium bedding, down comforters, in-room safe, desk

Room Superior With View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Superior With View

Premium bedding, down comforters, in-room safe, desk

Room Superior With View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With View

Premium bedding, down comforters, in-room safe, desk

Room Standard With View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With View

Premium bedding, down comforters, in-room safe, desk

Room Standard With View

  • Sleeps 2
  • 2 Queen Bed(s)

View all photos for Room Superior With View

Premium bedding, down comforters, in-room safe, desk

Room Superior With View

  • Sleeps 2
  • 2 Full Bed(s)

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includes taxes & fees
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About this property

Hotel Plaza Grande

5-star hotel in Quito Historic Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and a business center.
Hotel Plaza Grande offers 15 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This Colonial hotel also offers a rooftop terrace, spa services, and multilingual staff.

Hotel Plaza Grande is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.
Café Plaza Grande - Onsite restaurant.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 12 per day)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Plaza Grande

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 80 per night
Cribs (infant beds) are available for USD 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 12 per day(328 ft away; open 24 hours)
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Grande
Hotel Plaza Grande Quito
Plaza Grande
Plaza Grande Hotel
Plaza Grande Quito
Hotel Plaza Grande Hotel
Hotel Plaza Grande Quito
Hotel Plaza Grande Hotel Quito

Hotel Plaza Grande Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 165 out of 177 reviews" "
Rating 8 - Good. 8 out of 177 reviews" "
Rating 6 - Okay. 0 out of 177 reviews" "
Rating 4 - Poor. 2 out of 177 reviews" "
Rating 2 - Terrible. 2 out of 177 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were exceptional. The hotel is clean and the room was beautiful and spacious with gorgeous linens Very calming and beautiful lobby Staff can’t do enough for you. Breakfast is not buffet but served by order and very delicious
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots of attention very well kept establishment
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Kale

Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is on the square so our driver called the hotel to have the bellman come and get our luggage. He came running down the street and then walked us back to our hotel. Hotel is quaint old school with fancy woodwork everywhere. A gem in Quito. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

ganesh

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle of old town quito
Great location I. The middle of old town. Stately, large comfortable rooms..we found the staff to be tirelessly helpful in regards to all of our needs
Stayed 2 nights in Mar 2024

10/10 Excellent

Les

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Plaza Grande is centrally located to what we wanted to see in 'Old Town' Quito. Our beautifully decorated suite was very comfortable and had great views of Plaza Grande and beyond (magical at dusk). Most of all we felt very safe and secure. The restaurant served excellent food and overall hotel staff was world class. Order ice cream in the restaurant for a fun surprise. Thank you to the staff at Hotel Plaza Grande. Well done!
Stayed 5 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning historic property with outstanding service.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff. Large clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

VASILIY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2024

10/10 Excellent

jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the historical center ! Super friendly and efficient staff . Spacious and clean rooms
Stayed 2 nights in Jan 2024

10/10 Excellent

Jon Michael, Seattle

Stayed 2 nights in Dec 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and attention to detail.
Stayed 4 nights in Nov 2023

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and nice relaxed atmosphere. Very comfortable room and really enjoyed the breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
This immaculate and charming hotel is the best location bar none as a base to explore Quito’s historic center. We had a gorgeous room facing the plaza so we could enjoy a terrific view and watch the people in this busy and most beautiful square. All staff were competent, professional, and pleasant and handled our questions perfectly. Many thanks for the wine, macarons, and chocolate awaiting us on check-in as well as the water bottles and coffee maker in the room! Restaurant was really good, too. Huge thanks to the front desk staffer who arranged for a private driver and tour guide for us on the day we checked out. We got to see everything we wanted! This was our first time in South America and Hotel Plaza Grande was the perfect introduction to the continent, Ecuador, and Quito.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive with great staff service at time of check in and also service for further assistance with parking and dining, highly recommend Hotel Plaza Grande Quito to visitors.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the great restoration of a historical site
Stayed 2 nights in Oct 2023

10/10 Excellent

CESAR

Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jenny

Traveled with family
Liked: Amenities
Great service! Fantastic staff. I will definitely hgo again.
Stayed 1 night in Aug 2023

4/10 Poor

susan

Liked: Cleanliness, property conditions & facilities
A Bad Experience in Quito
On the plus side, it is very beautifully decorated, our room was quite large and there were lots of fluffy towels and nice toiletries. We received a bottle of wine and some chocolate when we checked in, and the people at the front desk were very nice. But the negatives certainly overshadowed the positives, considering how much we paid for the room. The air conditioner was barely adequate, although we turned it down as low as possible, so we spent two uncomfortable nights. One of the main reasons for booking the hotel was to eat in their lovely restaurant, We even thought we made a reservation for our first night. However. when we checked in , we discovered that the restaurant had been closed for months and the only available restaurant was little better than a coffee shop, although they did serve dinners. The breakfast that was included in the room rate was very limited, with most of the other offerings an additional cost. Even at more modest hotels, we have enjoyed very nice buffets with many choices, but not at this hotel. And finally, our trip ended on a very negative note. The hotel is on a pedestrian street so we, with all of our luggage, walked to the corner with the bellman to meet our car. He didnt have a cart so we carried everything. While we were standing there someone took one of our bags, unfortunately the one with the presents we were bringing back home. The hotel never bothered to reach out to me afterwards, which would have been appreciated.
Stayed 2 nights in Jun 2023