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Hotel Dann Carlton Quito

5.0 star property

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Photo gallery for Hotel Dann Carlton Quito

3 restaurants, breakfast, lunch, dinner served; international cuisine
Property preview
Lobby
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Hot Tub
  • Pool
$107
Oct 3 - Oct 4

Explore the area

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Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪12 min walk‬
  • Place, Quicentro Shopping
    ‪12 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

8.0 out of 10
Very good
(5 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds) | Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds)

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Dann Carlton Quito

5-star hotel in La Carolina
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
In addition to a full-service spa, Hotel Dann Carlton Quito features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 3961 square feet (368 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and spa services. Guests can use the health club at a partner property. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Dann Carlton Quito is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:30 AM.
Luxemburgo Cafeteria - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Opera Restaurante - This fine-dining restaurant specializes in Fusion cuisine and serves lunch and dinner.
Europa Cafe - This delicatessen specializes in international cuisine and serves light fare only.
Liverpool Bar - This pub specializes in international cuisine and serves light fare only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (3,961 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
  • Resort fee: USD 1.22 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 38 per vehicle (maximum occupancy 3)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1010 reviews
Rating 8 - Good. 226 out of 1010 reviews
Rating 6 - Okay. 48 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

SIMON

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The check-in front desk Joanna was unprofessional and needs customer service training. I just checked in, went in my room and found that the safe was not working, the phones were not working. I came down to tell her on the issue, rather than give us a new room,she insisted her bell boy could fix it, she made us go to the room again with the bell boy, obviously he couldn't fix it,and we had to come down again to get another room, we could have saved this unnecessary hassle and time, if she would of just gave us a new room. We were already exhausted from our flight and seriously avoided this hassle. She never apologized once! Not a good impression.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Stayed 4 nights in Jun 2025

4/10 Poor

ALFONSO, Pembroke Pines

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is good/average, however there was a problem with the pipes, and a terrible odor was perceived in the hallways and bedroom. I had to leave the hotel a day early and find accommodation somewhere else. Try to get my money back for that night but unfortunately it was prepaid.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and great dining options
Stayed 2 nights in Jun 2025

8/10 Good

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed the hotel. There were only a few problems. One is that the bed had a dent in it and that was uncomfortable. Also the AC LED light remained on and the it was not possible to turn it off which disturbed us at night. Finally the wifi signal wasn’t good and was really slow.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yi, Covina

Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 2 nights in May 2025

10/10 Excellent

Eliagne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó este hotel . La locación es espectacular y la atención que recibí fue increíble . Me quedaría de nuevo .
Stayed 4 nights in May 2025

10/10 Excellent

Rehana

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

paula

Liked: Staff & service, property conditions & facilities
Surrounding area lacks the type of security that I am accustomed to. Quito has a crowded population center. It will take me time to adjust.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms were clean and spacious. The restaurant options were great. Definitely recommend and would stay again!
Stayed 1 night in May 2025

8/10 Good

Lois

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to the Carolina Park, beautiful place to hang out
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonel

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Armida, Hollis

Liked: Cleanliness
They getting better & better.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
There was no shampoo or soap in the room and it took them 30minutes to bring some to the room.
Stayed 1 night in May 2025

10/10 Excellent

Armida, Hollis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que está cerca de todo y su personal execente, incluyendo los taxistas
Stayed 3 nights in May 2025

8/10 Good

Dharmendra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Value

This is a beautiful modern hotel in a great location. Safe to walk in the area and lots to see. Restaurants on site are abundant and breakfast superb.
Stayed 1 night in Apr 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Amenities
Muy bueno
Stayed 3 nights in Apr 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Everyone went about and beyond. Hotel security 24/7. Restaurants were very good with many dining options. Highly recommend.
Stayed 5 nights in Apr 2025