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Zen Hotel Quito

3.5 star property

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Photo gallery for Zen Hotel Quito

Deluxe Studio Suite, 1 King Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi
Reception
Daily buffet breakfast (USD 6.50 per person)
Rainfall showerhead, hair dryer, towels, soap
Property map

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pet friendly
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
N26-112 Y San Ignacio, Quito, Pichincha, 170517
  • Foch Square
    ‪11 min walk‬
  • Parque La Carolina
    ‪16 min walk‬
  • Quicentro Shopping
    ‪5 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed

Deluxe Studio Suite, 1 King Bed with Sofa bed | In-room safe, desk, soundproofing, free WiFi

Deluxe Studio Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, soundproofing, free WiFi

Superior Room, 1 King Bed, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Quito

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (442)
The price is $62
per night
includes taxes & fees
May 23 - May 24
ibis Quito

About this property

Zen Hotel Quito

3.5-star Quito hotel, connected to a shopping center in Iñaquito
A fitness center, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Zen Hotel Quito offers 46 accommodations with safes and hair dryers. This Quito hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. A total renovation of this property was completed in January 2020.

Zen Hotel Quito has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6.50 for adults and USD 6.50 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Handrails in hallways (59 inches high)
  • Lever door handles
  • Raised toilet seat (31 inches high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Late-night room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.50 for adults and USD 6.50 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hôtel ZEN
9D Hotel Quito
Zen Hotel Quito Hotel
Zen Hotel Quito Quito
Zen Hotel Quito Hotel Quito

Zen Hotel Quito Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

travis

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected overall. Neighborhood isnt great but has grocery store nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good deal if you don't mind taking an Uber (2$) to other areas for food and sites. It worked out well for us.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kelly

Stayed 3 nights in Apr 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brittanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding!

10/10 Excellent

Santiago, North Bergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cleaned. The staff was super friendly.
Stayed 3 nights in Oct 2022

10/10 Excellent

Juan Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

HUMBERTO

Stayed 5 nights in Nov 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo local

O hotel muito bom atendentes simpáticos e solitas Bem localizado e seguro
Stayed 7 nights in Nov 2024

10/10 Excellent

HUMBERTO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con muy buenas instalaciones , habitacion confortable y buna higiene y aseo, desayuno con variedad ,Piden disculpas por unos trabajos que esatn haciendo para nuevas zonas de servicio
Stayed 4 nights in Oct 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y atención al pasajero
Stayed 1 night in Jul 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda estadia

La habitación es pequeña pero muy cómoda y limpia, tenía una vista increible. La ducha es genial y tiene agua caliente. Las instalaciones del hotel son lindas, el desayuno estuvo increible. La ubicación se siente segura, fácil de llegar y cerca al Parque La Carolina. El personal fue muy amable, me permitieron dejar mis maletas en la habitación incluso horas antes de mi checkin, lo que me permitió disfrutar de la ciudad. Lo unico que mejoraría es el hecho de que hace falta que en la tv haya netflix o youtube.
Stayed 1 night in Oct 2023

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito el hotel súper tranquilo y limpio
Stayed 1 night in Oct 2023

8/10 Good

Lenin

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El concepto de servicios limitados muy bien desarrollado. la renovación de las habitaciones es de muy buen gusto, toda la gente es muy servicial. solo el parqueadero es sucio y se nota descuidado
Stayed 4 nights in Jul 2023

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio muy bueno
Stayed 1 night in Apr 2023

10/10 Excellent

WAKABAYASHI

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022