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Hotel Pensión Bonifaz

3.5 star property

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Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Quetzaltenango Central Park
    ‪1 min walk‬
  • Quetzaltenango Cathedral
    ‪3 min walk‬
  • La Democracia Market
    ‪13 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Presidential Suite, 1 King Bed, Hot Tub

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

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About this property

Hotel Pensión Bonifaz

3.5-star Quetzaltenango hotel steps from Quetzaltenango Central Park
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a business center.
Hotel Pensión Bonifaz offers 75 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers an indoor pool, a terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

Hotel Pensión Bonifaz is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
El Patio - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Patio

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 22.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 22.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Hotel Pensión Bonifaz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 258 reviews
Rating 8 - Good. 68 out of 258 reviews
Rating 6 - Okay. 26 out of 258 reviews
Rating 4 - Poor. 4 out of 258 reviews
Rating 2 - Terrible. 7 out of 258 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla, West Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It!
Checking in was both smooth and fast. Staff were very friendly from front desk to waiters & housekeeping. Room was clean and comfortable. Room was well appointed. Room and washroom amenities were more than. adequate. For a hotel of this age it has been well maintained. kudos to the staff & management. Location is fantastic at Central Park. Walking distance to many eateries and other attractions. Highly Recommended!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and clients were friendly, greeting regularly. Breakfast was good with their preparations and variations. Be sure to bring your tickets submitted for you upon checking in when showing up for meals.
Stayed 4 nights in Nov 2024

6/10 Okay

Edna

Liked: Cleanliness
The staff didn’t have my reservation when I got there—they acted surprised. When I got to my room it was clean and I was amazed at how hot the water was. I loved the square nearby. At night you can hear all the people yelling in the street and it was hard to sleep. I also used the do not disturb door hanger and they ignored it—I had wet clothes hanging from getting rained on and they put them to the side on a chair, which was really obnoxious because I was trying to dry them. I got food from the restaurant and it was disappointing. Top reason I picked it was for safety, but probably not needed, Xela felt safe. They do close the doors at night and have to ring you in so that was a nice feature. Service was ok, everything seemed to be off a bit or slow—I asked for help with bags upon check out and I ended up carrying them myself because they took so long. They mentioned in room massages—which is a local woman comes to your room; I got a massage and she was good, but just a normal massage, no deep tissue or anything. She was very prompt and nice and after traveling for hours and doing the Pacaya volcano it was very much needed.
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían mejorar cambiando las cortinas de los cuartos por blackout y que el personal de limpieza haga limpieza un poco más tarde ya que todo se escucha en los cuartos.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es una reliquia histórica. El propietario don Jorge Mario un caballero siempre dispuesto a hacerle a los huéspedes una estadía más agradable. Estoy segura que volveré siempre. La comida exquisita y el personal con gran servicio al cliente. Me hicieron sentir como en casa
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great location
Stayed 1 night in Oct 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Sep 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
No AC available in the room and poor ventilation, other than that excellent place to stay in front of Central Park/dowtown Xela. Also, breakfast was included and they had really good options
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit on the expensive side. No elevator. But you pay for convenience of location I guess.
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good place to stay everyone there is nice and happy
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. No elevator so we had to stay on the level closest to the cages birds that started chirping very early each morning. Not a fancy hotel, but still very clean and accommodating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the hotel staff
Stayed 1 night in Jun 2024

10/10 Excellent

Mirna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that on Expedia when I registered and booked the hotel I paid one amount for a family room for 5 people and it turns out that when I arrived at the hotel the reception told me that I had to pay extra money because the price was an Expedia problem. not from the hotel and cost was valid only for 3 people, which in the Expedia information said it was available for 5 people. The reception denied it and I had to pay extra for one more person and it didn't seem fair to me that they would lie to the client that way. from Expedia other than that they gives me an room next to the party event which was done at 12 midnight those two things bothered me other then that everything was awesome.
Stayed 1 night in Jun 2024

6/10 Okay

Fatima

Stayed 2 nights in Jun 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Ol
Stayed 1 night in Jun 2024

10/10 Excellent

wilber, buena park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and quiet. Staff was great.
Stayed 1 night in May 2024

6/10 Okay

Hanil

Stayed 1 night in May 2024