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Plaza Camelinas Hotel

3.5 star property

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Photo gallery for Plaza Camelinas Hotel

Outdoor pool
Outdoor pool
Reception
Interior entrance
Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170
  • Plaza Galerias Shopping Center
    ‪7 min walk‬
  • Plaza Santa Maria Bullring
    ‪12 min walk‬
  • Autonomous University of Querétaro
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Plaza Camelinas Hotel

3.5-star hotel in Downtown Querétaro
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Plaza Camelinas Hotel offers 182 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, Plaza Camelinas Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This Colonial hotel also offers a children's pool, a terrace, and a vending machine. Onsite self parking and covered valet parking are complimentary.

Plaza Camelinas Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Acuarelas - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 184 to 260 for adults and MXN 130 to 130 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuarelas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults, and MXN 130 to 130 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Plaza Camelinas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Sep 2024

4/10 Poor

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

A nice clean property with a pool and restraunt
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio, PLANTATION

Stayed 1 night in Jul 2024

2/10 Terrible

eunjung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are from USA. This place is different from the pictures on the website, and only the lobby is clean. Room was not cleaned properly, and there was a pervasive foul odor emanating from the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice !
Stayed 1 night in Jun 2024

10/10 Excellent

Hernan

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to thank Plaza Camelinas for an absolute joy to stay with. The staff was amazing, the restaurant is great, and they accommodated my (ok) spanish. I will definitely be back and without a doubt will pick this hotel again.
Stayed 5 nights in Jul 2024

6/10 Okay

Carlos

Traveled with family
Liked: Amenities
None
Stayed 11 nights in Jul 2024

10/10 Excellent

Joseph, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, family friendly stay. Some upscale shopping and some variety of dining in walking distance. Historical center is too far for walking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Amenities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Stayed 1 night in Jul 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jun 2024

10/10 Excellent

Ignacio, Queretaro

Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, Air Conditioning very poor.
Stayed 4 nights in May 2024

10/10 Excellent

Gabriel

Todo muy bien gracias
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

SOFIA

Stayed 1 night in Apr 2024

8/10 Good

CARLOS

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place is great its just a little hard to get to
Stayed 1 night in Apr 2024

6/10 Okay

sara

Traveled with family and small children
The property is as good as it can be. I had a massage session which was excellent, a different experience from some traditional massages. Rooms are okay. Upon arrival there was a very unpleasant smell. Around the hotel there is freeway construction which was very inconvenient after going out to dinner and returning to the hotel the access was closed.
Stayed 1 night in Feb 2024

2/10 Terrible

Adriana

Traveled with family
Se escucha todo!!
Stayed 2 nights in Feb 2024