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Hotel San Juan Park

3.5 star property

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Photo gallery for Hotel San Juan Park

Seasonal outdoor pool
Lobby sitting area
Front of property
Reception
Down comforters, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Avenida Paseo Central 48, San Juan del Río, QUE, 76802
  • Senor del Sacro Monte Temple
    ‪7 min drive‬
  • Nuestra Senora de Guadalupe Church
    ‪7 min drive‬
  • Fundadores Square
    ‪7 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, in-room safe, desk, free WiFi

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Down comforters, in-room safe, desk, free WiFi

Superior Room

7.6 out of 10
Good
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel San Juan Park

3.5-star San Juan del Río hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Hotel San Juan Park offers 85 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This San Juan del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel San Juan Park features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a garden, concierge services, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in March 2020.

Hotel San Juan Park is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Hotel San Juan Park has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 190 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 190 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 49183429

We should mention

The seasonal pool will be open from March to December
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Hotel San Juan Park Hotel
Hotel San Juan Park San Juan del Río
Hotel San Juan Park Hotel San Juan del Río

Hotel San Juan Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 201 out of 401 reviews
Rating 8 - Good. 125 out of 401 reviews
Rating 6 - Okay. 46 out of 401 reviews
Rating 4 - Poor. 10 out of 401 reviews
Rating 2 - Terrible. 19 out of 401 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Otoño

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was most welcoming and gracious. The breakfast was also wonderful!
Stayed 2 nights in Oct 2024

6/10 Okay

Neil, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property has five star sign at the Front Desk,does not make sense. The staff is well dressed and service is awesome. Everything about the hotel is old and dated. Bedding does not even has a duvet or sheet over comforter. I work for a luxury hotel in Toronto. This was not my standard of living or expectation of the hotel. Reason for my stay was to attend friends 50th birthday.
Stayed 1 night in Sep 2024

10/10 Excellent

Nothanael, Columbia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a tourist hotel. Better for business. Rooms good in general
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, Santa Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities
It is a nice place, but they do need to upgrade the property.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge, Querétaro

Stayed 1 night in Jun 2024

10/10 Excellent

Emilio

Stayed 1 night in Jun 2024

8/10 Good

Diego

Stayed 1 night in Jun 2024

2/10 Terrible

Rocio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is super durty please if you have children don't stay in this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service
The staff are amazing! They respond to every question or request with genuine enthusiasm. The food in the restaurant is very good and reasonably priced. There is a community park within a few minutes walk and I was delighted to go and watch the volleyball, futbol and many children in the playground. Transportation by taxi or 10 pesos bus is convenient and very inexpensive. The only negative was that the pool was closed. In general, I enjoyed my stay and will return.
Stayed 4 nights in Jan 2024

6/10 Okay

Abel

Traveled with partner
Disliked: Amenities
no working climate system at the hotel and looks abandoned.
Stayed 4 nights in Nov 2023

8/10 Good

Yazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I love the friendly personnel and the delicious breakfast and dinners! The price is very fair for what you get, beds are comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

J-REFUGIO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 4 nights in Jun 2023

10/10 Excellent

Loren

Stayed 1 night in Mar 2023

8/10 Good

Loren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price is better than the newer hotels. The internet service is not good. The staff is friendly.
Stayed 3 nights in Mar 2023

8/10 Good

Guadalupe Breton

Liked: Cleanliness
Stayed 2 nights in Dec 2022

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a comfortable spacious room. Simple but nice

8/10 Good

Ana

Stayed 1 night in Jun 2022

10/10 Excellent

Claudia

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy cómodo, alberca limpia y en general muy agradable nuestra estancia.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, rooms are clean and comfortable.
Stayed 1 night in Sep 2020

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020