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Hotel Madero

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Madero

Property entrance
Property video
Elite Double Room, 2 Double Beds | View from room
Interior
Junior Studio Suite, 1 King Bed | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Madero No 69, Col. Centro, Querétaro, QUE, 76000
  • Santa Rosa de Viterbo Temple
    ‪5 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, desk

Premium Double Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Comfort Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

1 bedroom, down comforters, in-room safe, desk

Executive Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Junior Studio Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, desk

Superior Studio Suite, 2 Queen Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Double Room, 1 Queen Bed

Senior Double Room, 1 Queen Bed | 1 bedroom, down comforters, in-room safe, desk

Senior Double Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room, 2 Double Beds

Elite Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Elite Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, down comforters, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior With Street View

1 bedroom, down comforters, in-room safe, desk

Double Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

1 bedroom, down comforters, in-room safe, desk

Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, down comforters, in-room safe, desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

1 bedroom, down comforters, in-room safe, desk

Double Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior

1 bedroom, down comforters, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive

1 bedroom, down comforters, in-room safe, desk

Double Room Executive

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, down comforters, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

1 bedroom, down comforters, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Master

1 bedroom, down comforters, in-room safe, desk

Double Suite Master

  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Madero

3.5-star hotel in Downtown Querétaro
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free valet parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and a reception hall are onsite.
Hotel Madero offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 34-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Hotel Madero features a terrace, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking and valet parking are available on site.

Hotel Madero is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Madero Queretaro
Madero Queretaro
Hotel Madero Hotel
Hotel Madero Querétaro
Hotel Madero Hotel Querétaro

Hotel Madero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 530 reviews
Rating 8 - Good. 130 out of 530 reviews
Rating 6 - Okay. 22 out of 530 reviews
Rating 4 - Poor. 6 out of 530 reviews
Rating 2 - Terrible. 4 out of 530 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very pleasant, clean, and service was outstanding. The only things I would mention is that the rooms do not have a minifridge or microwaves. The hotel staff went above and beyond to make our stay comfortable. I needed some ice for an injury and they got me what I needed at no extra charge. Location can't be beat. Would definitely stay here again and recomend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

celso, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right in the heart of the Historic Center with lots of restaurants and shopping establishments. There was no restaurant inside the hotels though.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location in the historic district, so there was a lot to see and do within a very walkable distance. The staff was extremely helpful. The front desk attendants mostly spoke english in addition to spanish, which was awesome for me! I'd stay here again!
Stayed 4 nights in Feb 2025

6/10 Okay

Zef

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Inside a beautiful neighbourhood, but no noise cancellations, also only a window is towards the corridor, noisy in the morning. Overall fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniela, North Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay, nice staff and location
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay Was Pretty Good. Few Issues But They Were Able To Fix It. Staff Is Amazing Making The Stay Very Welcoming. I Would Stay There Again
Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2025

6/10 Okay

Marco, Seattle

Liked: Cleanliness
Disliked: Amenities
Beds are smaller than what they offered and overcharged
Stayed 2 nights in Jan 2025

8/10 Good

Maria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located. A bit hard to find where to park, but once connected with the hotel and received better instructions it helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It is really close to a bunch of places you’d love to visit
Stayed 2 nights in Jan 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Morris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all: location! Steps from key sites in the Centro Histórico. The rooms: very nice and well-equipped, albeit in our case small and windowless. Relatively quick hot water in the shower and very nice fixtures in the bathroom. Minor cons: No access by car to the front door of the hotel; free valet parking helped as did quick offers for help with luggage. We expected breakfast to be available at the hotel (per the Expedia listíng), but the listing was in error. But several good places for breakfast are available nearby. The quoted a price equal to the room cost divided by 24 per hour (in this case $3), for late checkout. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

thomas, N chesterfield

Liked: Staff & service, amenities, property conditions & facilities
Excellent room an staff
Stayed 5 nights in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean comfortable room, only thing I didn’t like was that it didn’t have a window it felt a bit claustrophobic and the TV didn’t work other than that it’s a nice hotel with friendly staff and located within walking distance of many restaurants and shops
Stayed 5 nights in Dec 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Property location can't be beat. Parking is a hassle as a valet needs to meet you on the street and takes your car from there. The hotel is only a few doors down from here, but you're on a busy, busy street and the ability to park and swap with the valet could be dicey. I ended up waiting over 15minutes before a valet showed up even though i had communicated with the desk 30min before arriving and provided an exact eta. You will need to give the desk a 15-20min heads up to get your car... that said, i never used or needed the car once while staying at this location. And other than the initial delay in getting a valet to take the car, the staff here is excellent and very accomodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

ELVA, DUNCANVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and felt safe during our stay. Shopping and dining at your fingertips. Staff was very courteous and attentive. Booked our tours with hotel. Will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for visiting the centro area and is quiet at night because of the pedestrian only section of Madero street.
Stayed 5 nights in Dec 2024

10/10 Excellent

Javier

Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

erika

Stayed 1 night in Nov 2024

10/10 Excellent

Claudia, Inglewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is very nice and cozy, walking distance to restaurants, stores, and lots of sight seeing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Great stay ! Clean room, comfortable bed, and the customer service was outstanding, I asked for early check in and they where able to accommodate ! I asked for a wheelchair for my loved one and immediately they found one which we where able to use while I stayed there ! Highly recommend this beautiful hotel !
Stayed 4 nights in Nov 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No elevator as advertised, which was a problem with my recent foot surgery. Had to walk down stairs to the basement to use service elevator to our second floor room. The AC did not work well. No hot water in the shower, The valves just Spun. The registration said could cancel with 24 hour notice. Late check in so agreed to pay for 1 night, they charged all 4.Next morning after reaching off duty mgr he agreed to refund the 3 remaining nites but couldn’t say when I’d see the credit. “Maybe a month or more….”
Stayed 4 nights in Nov 2024