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Hotel Criol

3.5 star property

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Photo gallery for Hotel Criol

Terrace/patio
Exterior detail
Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated
Front of property - evening/night
Daily full breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪17 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior | 1 bedroom, premium bedding, in-room safe, individually decorated

Doble superior

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Criol

3.5-star hotel in Downtown Querétaro
Along with an outdoor pool, this hotel has a restaurant and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Querétaro hotel also offers an outdoor pool, a library, and a terrace.

Hotel Criol has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM.
Hotel Criol has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 290 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Mar 2025

10/10 Excellent

Anabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Liz, Washington, DC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frederick

Traveled with family
It’s a very nice hotel, highly recommended. That said, two comments: sone of the floor tiles were completely loose. I cut my toe on one. Some of the tiles on the bathroom floor were shattered, and all were heavily stained. The management needs to replace them all. Second, the hotel has an amazing library, and excellent spaces to sit outside your room and work on a laptop. The location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Amenities
It gave me peace and privacy.
Stayed 3 nights in Feb 2025

8/10 Good

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place. Area ia great. Perfect area to go shopping, drinking, and lots of historical places near by. Only thing that would change is to have trashcan in the room. Overall very comfortable place.
Stayed 1 night in Feb 2025

8/10 Good

José Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todos.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay in a fine location. The staff are courteous and efficient. Breakfast (à la carte) is excellent. The overall design is gorgeous - especially the indoor/outdoor flow. However, in the rooms, the design tends to favor style over convenience. For example, there are no closets or drawers, and no soap/shampoo shelf in the shower. There are, however, sufficient shelves and hangers so it is entirely possible to unpack.
Stayed 5 nights in Jan 2025

10/10 Excellent

fionnuala

Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jacuzzi didn't work and I was disappointed because we paid extra for that room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room but very efficient use of space and well appointed. Hot tub showing its age but held the water heat well. Definitely would recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheri

Stayed 2 nights in Jan 2025

10/10 Excellent

Reyna

Stayed 1 night in Jan 2025

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Craig, Los Angeles

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very unfriendly young man with glasses checked me in, this hotel has a very cold energy, by far the most unfriendly hotel we stayed in on a three city trip over NYE. I would not recommend or consider staying there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zen Hotel in the Middle of Queretaro City Center

I would definitely stay at Hotel Criol. The staff was very friendly and helpful. Great location and the area was very quiet and peaceful. The bed and the pillow were very comfortable. Beautiful property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge, West Roxbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place , great service
Stayed 2 nights in Dec 2024