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Hotel Boutique Casa Mateo

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Boutique Casa Mateo

Outdoor pool
Business center
Exterior
Premium bedding, in-room safe, soundproofing, bed sheets
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5 de Mayo #21, Col. Centro, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    11 min walk
  • Bendito Sabor
    1 min walk
  • Querétaro Bus Terminal
    47 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    33 min drive

Room options

View all photos for Suite Especial

Suite Especial | Premium bedding, in-room safe, soundproofing, bed sheets

Suite Especial

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, in-room safe, soundproofing, bed sheets

Executive Studio Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, soundproofing, bed sheets

Standard Room, 1 Queen Bed

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, soundproofing, bed sheets

Family Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Premium bedding, in-room safe, soundproofing, bed sheets

Family Studio Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Economy Suite

Economy Suite | Premium bedding, in-room safe, soundproofing, bed sheets

Economy Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

About this property

Hotel Boutique Casa Mateo

3.5-star Ezequiel Montes hotel close to Pena de Bernal
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and concierge services.
Hotel Boutique Casa Mateo offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

Wireless Internet access is complimentary. This Ezequiel Montes hotel also offers an outdoor pool, a rooftop terrace, and a library. Onsite self parking is complimentary.

Hotel Boutique Casa Mateo has designated areas for smoking.

Continental breakfasts are available for a surcharge.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: MXN 60 to 200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 300.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 60 to 200 per person
  • Crib (infant bed) fee: MXN 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Mateo Bernal
Hotel Boutique Casa Mateo
Boutique Casa Mateo Bernal
Hotel Boutique Casa Mateo Ezequiel Montes
Boutique Casa Mateo Ezequiel Montes
Hotel Hotel Boutique Casa Mateo Ezequiel Montes
Ezequiel Montes Hotel Boutique Casa Mateo Hotel
Boutique Casa Mateo
Hotel Hotel Boutique Casa Mateo
Casa Mateo Ezequiel Montes
Casa Mateo Ezequiel Montes
Hotel Boutique Casa Mateo Hotel
Hotel Boutique Casa Mateo Ezequiel Montes
Hotel Boutique Casa Mateo Hotel Ezequiel Montes

Hotel Boutique Casa Mateo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 128 out of 291 reviews" "
Rating 8 - Good. 96 out of 291 reviews" "
Rating 6 - Okay. 40 out of 291 reviews" "
Rating 4 - Poor. 16 out of 291 reviews" "
Rating 2 - Terrible. 11 out of 291 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Amenities
Very beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Jose Ignacio

Stayed 1 night in Jul 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel to stay at, very close to plaza
Stayed 1 night in Jun 2024

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el hotel, excelente servicio y desayunar en la terraza es una excelente opción
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just beautiful!
Stayed 1 night in Oct 2023

8/10 Good

mayda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the hike and centro
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
La señal de wifi era muy mala en la habitación, prácticamente nula. El restaurante abre hasta las 8:30 am.
Stayed 1 night in May 2023

10/10 Excellent

Rene, sugar land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, friendly staff.
Stayed 1 night in Aug 2022

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Peña de Bernal
The stay was great but there are some details that I would like to mention, the first one, I does not have facilities handicap friendly, I mean if you have a wheelchair there are no ramps. The other detail is that at least in room 4 the odor of the restroom is awful, because of the sewer system
Stayed 1 night in Jun 2022

2/10 Terrible

Rosario

Stayed 1 night in Feb 2022

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice place and felt welcomed!
Stayed 1 night in Dec 2021

6/10 Okay

Jorge

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
1. Staff not very friendly. 2. There's no control whatsoever in entering or leaving the hotel. 3. You have to get off your car in order to let them know you have arrived and then they (manually) open the gate. 4. Swimming pool not very clean. 5. There were water leaks from the roof. 6. No A/C in the room. 7. Restaurant very expensive, for just "OK" food. 8. I'm 6'2, I was hitting my head very often with underachieved remodeling. Wouldn't stay there again. Better save some money and get what you pay than pay extra and get rubbish in return.
Stayed 2 nights in Sep 2021

6/10 Okay

saul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
little disappointed
too expensive for ok service, at night there is live music at the Terrace to loud to sleep, family suite does not have air-conditioning, I stayed in five different hotels on my 13 day trip this one was the most expensive hotel and one of my least favorite hotel
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a beautiful hotel in a great location. Rooms are very comfortable and clean. Views are wonderful. My only issue Is the service in the restaurant and the quality of the food. It just doesn’t match the hotel. I would stay at this hotel again, but I would not eat there.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It did not include breakfast as stated in Expedia. Service in restaurant very slow and food disappointing.
Stayed 1 night in May 2021

6/10 Okay

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barking dogs ruined my stay.
Beautiful hotel and excellent staff. The location is fantastic. The problem is that there were 2 dogs in and outside of the building next to the hotel which barked incessantly at 10pm, 12am, 3am, and 6am. I hardly slept. For that reason I won’t stay there again.
Stayed 1 night in Apr 2021

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Dogs barking all night long kept us awake! Bed was small and not very comfortable. However, property is attractive, and staff attentive.
Stayed 2 nights in Dec 2020

4/10 Poor

irving del

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Buen hotel, mal servicio
El servicio fue terrible, el hotel esta lindo muy bien ubicado lastima que el staff no fue atento
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

YI LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

keniamr

Traveled with group
Liked: Cleanliness, property conditions & facilities
Realmente la ubicación es muy buena ya que queda a una cuadra del centro. Pero creo la calidad de sus servicios aún puede mejorar empezando desde el registro. No hay teléfono para solicitar algo dentro de la habitación o simplemente resolver una duda. Por lo tanto no hay room service. Y sí quieres tomar algo te cobran el descorche de todo, eso fue nuevo. Las instalaciones limpias y bonitas.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel. Una gran area de oportunidad es aislar los ruidos de lavandería y regaderas (tubería q suena por la presión) de las habitaciones del garage. No va con el costo y la calidad del hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic renovated old house located less than half a block from main square, excellent parking space, staff very accommodating. Even do the hours of the restaurant are limited, food was great. I will definitely stay here again. Consider that my comments are based on my stay on a NON busy day for Peña de Bernal (Wed-Thu). I will definitely go there again.
Stayed 1 night in Oct 2019