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The Spire Hotel Queenstown

5.0 star property

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Photo gallery for The Spire Hotel Queenstown

Snow and ski sports
Winery
Laneway Suite | View from room
Deluxe Suite | View from room
Boating

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Kitchen
  • Room service

Explore the area

Map
3-5 Church Lane, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • TSS Earnslaw Steamship
    ‪6 min walk‬
  • Skyline Queenstown
    ‪10 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Spire Laneway Apartment

Spire Laneway Apartment | Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Laneway Apartment

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, pillowtop beds, free minibar items, in-room safe

Deluxe Suite

  • Mountain view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Spire Suite

Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Spire Deluxe Apartment

Spire Deluxe Apartment | Down comforters, pillowtop beds, free minibar items, in-room safe

Spire Deluxe Apartment

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Suite

Down comforters, pillowtop beds, free minibar items, in-room safe

Laneway Suite

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

The Spire Hotel Queenstown

5-star hotel in Queenstown City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at The Spire Hotel Queenstown include ski storage and ski passes.
The Spire Hotel Queenstown offers 10 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Accommodations offer separate sitting areas and include kitchen islands. Pillowtop beds feature down comforters. 42-inch plasma televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, dishwashers, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. Onsite parking is available (surcharge).

The Spire Hotel Queenstown is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
The Spire Hotel Queenstown has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Secured, covered valet parking on site (NZD 40 per day; includes in/out privileges)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Boat tours
  • Private wine tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 550.0 per night

Property payment types

Important information

Optional extras

  • Covered valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 550.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Spire Hotel
Spire Hotel Queenstown
Spire Queenstown
The Spire Queenstown
The Spire Hotel Queenstown Hotel
The Spire Hotel Queenstown Queenstown
The Spire Hotel Queenstown Hotel Queenstown

The Spire Hotel Queenstown Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 103 out of 116 reviews
Rating 8 - Good. 8 out of 116 reviews
Rating 6 - Okay. 2 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lavinia

Stayed 5 nights in Dec 2024

10/10 Excellent

Lavinia

Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely sensational stay at The Spire. The team was really friendly and helpful. Our stay had some fantastic inclusions including daily breakfast, pre-dinner drinks and canapés, mini bar and access to a local gym. The rooms were extremely comfortable and clean. We would highly recommend The Spire to anyone looking for quality accommodation in Queenstown. ⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Nov 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Breakfast and the afternoon drinks and canapes was excellent. Staff lovely and it was a pleasure to get back and put the feet up after exploring beautiful Queenstown. The restaurant Tamarind is excellent and worth having a meal at.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, facilities and staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable food, service, and staff! We absolutely adore this place and after terrible experiences and stays in Auckland a couple of weeks ago we've had our faith in kiwi hospitality restored by your team! We had a fantastic stay and elopement and the restaurant is phenomenal! We will definitely be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spire is ideally located close to restaurants, room was very spacious and well appointed. Comfortable bed and linens. shopping etc. check out Patagonia ice cream—great ice cream and unbelievable value. The staff were all very nice. Breakfast was very good but service is slow. We had booked the hotel restaurant—Tamarind #5 for dinner but our trip to Milford returned 30 min later than anticipated (7:45) and chef and kitchen staff left so we never got our “free dinner” that was included when we booked. Everything else was very good. They helped us arrange a private tour with a local driver. I would stay there again but be sure to eat early. Botswana Butchery is great steakhouse—good value. Queenstown should be on everyone’s bucket list—be sure to go to Milford Sound with Ashleigh in Altitude tour
Stayed 3 nights in Sep 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luxury stay in Queenstown. Fantastic location. Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a bit domestically with work staying at quality hotels, i must say The Spire hotel beats them all. I literally can't fault the hotel and its staff. The open fire place, the size of the room, large shower with a separate bathtub, even the bed, wow, the best nights sleep ever on the softest mattress I have ever experienced at a hotel. Without a doubt I will be coming back and staying at The Spire Hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sleek hotel, some rooms with balconies and fireplaces. Well stocked, fairly priced mini bar. Excellent staff, everyone was professional, helpful and knowledgable, a rare find in these times! Wonderful breakfast onsite and we also enjoyed the 8 course chefs menu at the onsite restaurant, No5 Church Lane. It was a memorable meal, the best we had in NZ. Bartender Jacob definitely went above and beyond as a server, as well. We will most definitely return to The Spire and highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anuthida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very big and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark, Moranbah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, extremely friendly and helpful. The Suite was spacious and beautiful. The restaurant was high quality and the food was excellent. Had a wonderful stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Amenities
The hotel was amazing , the staff always happy to help. The restaurant food was fabulous. The bathroom was well equipped and well lighted Enjoyed the gas fire.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities
All the staff were fantastic and went out of their way to accommodate all needs. The rooms need a little updating, especially the carpets in the rooms.
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location, spacious room and very hospitable employees. Overall I loved this place and would stay again. What I think they could do to improve is replace carpeting with hardwood floor and rug under bed. Some areas of carpet looked stained and cleaned but not as inviting. That’s it… update that and you have a super classy comfortable accommodation.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights in February. Two things that make a good hotel into a great hotel. The staff and the bed. Such wonderful folks who work there, kind, patient, and they genuinely wanted help. I had a few issues with moving the booking by a couple of days due to illness and they went above and beyond my expectations to help out. And the beds are a comfortable as any hotel I have ever stayed in. I’ve stayed all over the world and this is as good as it gets. Highly recommended.

10/10 Excellent

Arif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Staff is very attentive and the breakfast is delicious.
Stayed 3 nights in Nov 2023

2/10 Terrible

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 5 nights in Nov 2023

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This would be the best property I have stayed at, the staff were first class along with the entire property. The level of customer service was first class This property is amazing value for for money
Stayed 2 nights in Oct 2023