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Chalet Queenstown

4.0 star property

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Photo gallery for Chalet Queenstown

View from property
Lobby sitting area
Outdoor dining
View from property
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1 Dublin Street, Queenstown, 9300
  • Queenstown Gardens
    ‪6 min walk‬
  • TSS Earnslaw Steamship
    ‪14 min walk‬
  • Skyline Queenstown
    ‪18 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Chalet King Double

Premium bedding, desk, soundproofing, iron/ironing board

Chalet King Double

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Chalet Triple Room

Chalet Triple Room | Premium bedding, desk, soundproofing, iron/ironing board

Chalet Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Chalet Triple Room

Premium bedding, desk, soundproofing, iron/ironing board

Chalet Triple Room

  • Sleeps 3
  • 1 King Bed

King Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Chalet Queenstown

4-star B&B in Queenstown City Centre
Along with dry cleaning, this smoke-free bed & breakfast has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area. Housekeeping is not available.
Chalet Queenstown offers 7 accommodations with coffee/tea makers and bathrobes. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chalet Queenstown features a terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Queenstown bed & breakfast also offers a picnic area, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Chalet Queenstown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: NZD 35 per person

Things to do

  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chalet B&B Queenstown
Chalet Queenstown
Queenstown Chalet
Chalet Queenstown Hotel Queenstown
Chalet Queenstown B&B
Chalet Queenstown Queenstown
Chalet Queenstown Bed & breakfast
Chalet Queenstown Bed & breakfast Queenstown

Chalet Queenstown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 168 reviews
Rating 8 - Good. 32 out of 168 reviews
Rating 6 - Okay. 9 out of 168 reviews
Rating 4 - Poor. 3 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location easy walking distance from town
Stayed 3 nights in Dec 2024

10/10 Excellent

pamela

Liked: Staff & service, property conditions & facilities
Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!
Stayed 2 nights in Nov 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service
Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near central Queenstown

Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely. Beautiful view. A little noisy but not too bad. Good breakfast. Recommend this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff, excellent location.

We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.
Stayed 2 nights in Feb 2024

6/10 Okay

Farhana

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was at a walking distance from city. I did not need to uber/ get taxi to anywhere. However, for the price I paid, the amenities were none. Breakfast was not included, there was no indoor pool/ spa or anything even close. The place did not have air conditioners (which believe it or not was needed sometime) and MOST of the time, there was no one at front desk.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room with a great view
Stayed 1 night in Sep 2023

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Liked the fact it was close to town and it was nice and cozy
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Derek

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Small room only space for 1 suitcase, bathroom was the size of a cupboard with 600mm clearance from wall to shower curtain , no spare toilet paper, spare blanket crumpled and dumped on floor of wardrobe, no powerpoint in bathroom (had to unplug heater to use hairdryer) , kept awake by listening to neighbouring room snoring then woken by their alarm clock , cannot leave balcony door open as other guests can access via balcony . Did not feel safe . Fire egress via stair however if fire in stairwell no other egress other than jumping off balcony . Powerboard under bed used for appliances . Did not feel safe. Do not stay here .
Stayed 1 night in Apr 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the chalet was great and it was very convenient to the town
Stayed 1 night in Feb 2023

8/10 Good

Trudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manageable walk to city centre and bus. Temporary construction nearby. Friendly staff. Very comfortable beds. Happy with ensuite and shower. TV good. Needs a fan for cooling in hot weather.
Stayed 4 nights in Feb 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts, good location, modern rooms, great breakfast
Stayed 5 nights in Feb 2023

8/10 Good

Craig

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Very pleasant accommodation
Stayed 2 nights in Oct 2021

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stopover.

It was a nice stay.comfortable bed,good shower. Nice and clean well decorated room. In walking distance to the city. Good wifi.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to a beautiful view from my room
Stayed 2 nights in Jul 2021

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property within walking distance of city centre. Parking in Queenstown is very limited.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotlessly clean, the hosts very friendly and the European style breakfast was excellent.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Astrid and Michael friendly accomodating and discrete great asset to NZ. Superb breakfast
Stayed 1 night in Feb 2021