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Le Bonne Entente

4.5 star property

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Photo gallery for Le Bonne Entente

Couples treatment rooms, spa tub, body treatments, aromatherapy
Front of property
Interior
Bar (on property)
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Parc de la Plage-Jacques-Cartier
    ‪4 min drive‬
  • Laurier Quebec
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪8 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocooning Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Cocooning Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terzo Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Distinctive Room, 1 Queen bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 Queen bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terzo Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Terzo Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Business Lounge Access)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed | Living area | Flat-screen TV

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds | Premium bedding, minibar, in-room safe, desk

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Terzo Room, 2 Double Beds (Accessible)

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

Flat-screen TV

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Spa, 1 King Bed + 1 Double Sofa Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area | Flat-screen TV

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Distinctive Room, 1 King bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Suite Plus, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace | Premium bedding, minibar, in-room safe, desk

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King bed

Loft, 1 King bed | Premium bedding, minibar, in-room safe, desk

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Premium bedding, minibar, in-room safe, desk

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed | Premium bedding, minibar, in-room safe, desk

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access) | Premium bedding, minibar, in-room safe, desk

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Quebec

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2347)
The price is $762
per night
$906 total
includes taxes & fees
Feb 19 - Feb 20
Hilton Quebec

About this property

Le Bonne Entente

4.5-star hotel in Sainte-Foy-Sillery-Cap-Rouge
2 restaurants, a full-service spa, and a nightclub are available at this smoke-free hotel. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Le Bonne Entente features a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. Onsite parking is available (surcharge), along with a car charging station.

Le Bonne Entente is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-11-30, 005843

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Le Bonne Entente Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 741 out of 1372 reviews
Rating 8 - Good. 316 out of 1372 reviews
Rating 6 - Okay. 180 out of 1372 reviews
Rating 4 - Poor. 82 out of 1372 reviews
Rating 2 - Terrible. 53 out of 1372 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lyndis

Business traveler
Liked: Cleanliness, property conditions & facilities
5 star hotel this is not. The room i stayed in was dark and dated, not reflective of the photos on expedia or google. Staff was cordial but not overly welcoming, there was no doorman to help with luggage. The location was convenient for a work function I was attending.
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. What I did not like is that the rate given by Expedia did not include parking. The hotel staff told me that their rate when sold through them is included. Expedia should have rates that include parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ann Marie

Liked: Cleanliness, staff & service
Like: Very nice staff and bosses. Most Likeable was Julia who works in the Urbania Lounge. Amazing young Girl. We really liked Her. Great Job Julia! Improvement needed: Urbania Rooms are now dated. Tables are scratched, old couches. 3 star now. Was once a 5 star. But not anymore. Lounge access included but food needs to vary daily. Restaurant: On both days, our poached eggs were so OVER cooked and cold. One day 1, we did not say one word. We just left the eggs on our plate. They were Cold and Hard. (???). On day 2, we asked our waitress for soft poached eggs, freshly cooked, and the waitress said, “absolutely, no problem - I will let the kitchen know”. When our poached eggs arrived, they were cold and hard again. The waitress brought our breakfast plate back to the kitchen. We asked her for hot / freshly cooked soft poached eggs once again. When our plate was served a 2nd time, the eggs were hard and not freshly cooked. Just reheated. The PLATE was burning hot. Again, we left the egg on the plate. Huge disappointment. Le Bonne Entente was once a 5 star Hotel, with the best food in town WITH a Chef who would have never served poached eggs cold and hard. (3 times in a row). We were shocked. The waitress tried to help. Thank you for that. The kitchen did nothing to fix this situation. Too bad. I have enjoyed Staying here for 30 years while working on the road, throughout my career. We will have to go elsewhere next time. Nice staff and Mr Giguère are great.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024

8/10 Good

Tristan

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms were average but the hotel was nice, maybe needs more security or surveillance I spotted a couple doing the deed in the public jacuzzi. The employees were kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place will stay again
Stayed 1 night in Oct 2024

6/10 Okay

Sylvie

Business traveler
Liked: Property conditions & facilities
Déception pour cet hôtel
J’ai plusieurs commentaires à faire de cet hôtel. Pour mon expérience à moi,c est pour le travail.Je suis arrivée 20 mins d’avance qu’il m’a dit et que ma chambre n’était pas prête . J’ai dis pas de problème , je ne le savais pas ( 16:00) généralement c est 15;00. Il me dit je vais regarder si j’en ai une autre de prête . (!) je dis non non je préfère attendre ma chambre pour ne pas que vous me donniez autre chose . Il me dit non vous avez réservé une chambre plus luxueuse , elles sont toutes pareilles . J’arrive à ma chambre , il pleut je suis déçue de la vue : stationnement en plus j’ai le véhicule de l’hôtel en plein dans ma vue . Le lendemain je vais déjeuner , le buffet ne m’inspire pas (21,00) je prends œufs bénédictine ( 26,00) Je reçois un pain , 2 œufs , sauce that’s it!! Pas de fruits nada!! Je regarde dehors et wow c est ben beau . Il fait soleil . Je repars et je commence à faire le tour pour pouvoir quitter aller à ma réunion , et je vois toutes les belles vues que les chambres ont . J’envoie un message à 11:00 faisant part de ma déception et on me réponds à 21:00 genre pour me dire d’appeler la prochaine fois et demander mais pas certain que je l’aurai ma vue J’arrive un lundi soir , l’hôtel n’est pas pleine , ma chambre n’est pas prête à 15:40 et on me donne une vue sur un camion ?Vraiment ?Après avoir payé un déjeuner à 26,00? Chambre plus luxueuse qu’on me dit ? Un souper également cher je dirais .Une facture avec stationnement payant. Surprisesen surprises
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeng N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bianka

Stayed 1 night in Sep 2024

8/10 Good

Melanie

Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken up early by maintenance workers and their leaf blowers...
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exquisite hotel abounding with old world charm and a relaxed resort style layout. You feel as if you have stepped into an earlier period in French history. The outside amenities are truly impressive. They have a beautiful waterfall with lovely gardens surrounding the property. There is a fabulous pool and jacuzzi to enjoy. The rooms are very modern with an old fashioned twist. The restaurant and bar offer great food with a nice ambiance. I highly recommend this hotel to anyone wanting to capture the essence and beauty of Quebec City.
Stayed 1 night in Sep 2024

10/10 Excellent

Benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Aug 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024