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L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

View from room
Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory foam beds, in-room safe
View from property
Buffet
Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Breakfast available
$114
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Laurier Quebec
    ‪13 min walk‬
  • Aquarium of Quebec
    ‪2 min drive‬
  • Laval University
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

7.4 out of 10
Good
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.6 out of 10
Good
(39 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | 1 bedroom, premium bedding, memory foam beds, in-room safe

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(168 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

1 bedroom, premium bedding, memory foam beds, in-room safe

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(33 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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4.1 out of 5, Very Good, 2,856 reviews
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About this property

L'Hôtel Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, L'Hôtel Québec par JARO provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. Complimentary covered self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1033 out of 2088 reviews
Rating 8 - Good. 617 out of 2088 reviews
Rating 6 - Okay. 275 out of 2088 reviews
Rating 4 - Poor. 97 out of 2088 reviews
Rating 2 - Terrible. 66 out of 2088 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucas

Liked: Property conditions & facilities
Pool, splash pad, arcade was fantastic for kids.
Stayed 1 night in Jun 2025

6/10 Okay

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cindy

Traveled with family
Disliked: Amenities
La piscine sentait mauvais. Le fauteuil de notre chambre était très inconfortable, il s’envolait brisé, le distributeur de savon était soit brisé soit mal installé. Pas de clim ? Pas de chaise pour le balcon, même s’il donnait sur le stationnement, ça aurait été bien d’en avoir un. Par contre le service a été bien en général, les règles de la piscine sont par contre selon le sauveteur ce qui a perturber les enfants, ayant un enfant autiste c’est difficile de lui faire comprendre que les règles changent selon le surveillant. Restaurant correct, mais trop long d’attendre pour avoir une place. L’hôtel n’est pas ce à quoi je m’attends d’un hôtel 4 étoiles. Nous y allons au moins 1x par année, mais je pense que ça sera notre dernière fois. C’est le fun pour les enfants, mais en semaine il y a presque rien comme événements, tout ce passe fin de semaine, en plus les travaux ont fait en sorte que les modules et les jeux d’eau on été pratiquement pas accessible. Pour le prix, nous allons essayer autre chose la prochaine fois.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids loved it
Stayed 1 night in May 2025

8/10 Good

Mohammad, Waterbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was good. Rooms are not soundproof
Stayed 2 nights in May 2025

6/10 Okay

osamah

Stayed 2 nights in May 2025

6/10 Okay

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities
I was not impressed with the amount of sanding and random closing of different parts of the pool during the day. The staff were lovely and very professional. The restaurant was excellent! We ended up leaving the pool at one point as another person was continually spitting in the pool, and I could have talked to the life guard, but it was quite apparent and quite unsightly. I think the lifeguard should've stepped in. I would recommend the hotel but there was a few things noted above that would've raised my review.
Stayed 2 nights in May 2025

8/10 Good

Alexander

Stayed 1 night in May 2025

4/10 Poor

Jesse

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
No room cleaning after 3 nights
Stayed 3 nights in May 2025

10/10 Excellent

Geena

Stayed 3 nights in May 2025

8/10 Good

Veronic

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Narimene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

simon

Traveled with partner
Liked: Staff & service, amenities
Saw a good plate on the front of a door for 24h, fake firewood was glitching in our room. had issues with half the arcades the rest was ok still to have a pool and spa and other things around
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Yulia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in May 2025

10/10 Excellent

Ting wan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Many activities for kids.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

aline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Experience but the pool is too small, The restaurant was not good because when we arrived the food was almost finished and the service there did not pay attention to refilling so that people could eat. We still paid expensive per person, 29 plus tax, and we didn't eat anything.sorry but this is true if u take Buffet he didn't gifve you good service.
Stayed 2 nights in May 2025

10/10 Excellent

marie-pier

Stayed 2 nights in May 2025

6/10 Okay

Amanda

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Likely wouldn't stay again.

I was here for a conference. The room was tidy but very odd. Showing a lot of wear and tear. Furniture seemed out of place. Washroom was very nice though.
Stayed 1 night in May 2025

4/10 Poor

italia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

??, Montreal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There is a lot of activities for kids. And the 3 beds room is good for bif family.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was greatttt. Staff and service was very good. Took my son to celebrate his birthday for the weekend...he absolutely loved ittt. We will definitely come back again.
Stayed 3 nights in May 2025

10/10 Excellent

Tya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You literally don’t need to leave the hotel. They have everything ans then some right on the site.
Stayed 2 nights in May 2025

8/10 Good

Shirley

Traveled with group, Traveled with family
Liked: Amenities
We have a great vacation. Staff are very nice and friendly
Stayed 4 nights in May 2025