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Hôtel Must – Quebec City Airport

3.5 star property

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Photo gallery for Hôtel Must – Quebec City Airport

Indoor pool
Reception
Lunch and dinner served
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Hot Tub
  • Breakfast included

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪4 min walk‬
  • Recreofun Amusement Centre
    ‪8 min walk‬
  • Laurier Quebec
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Must – Quebec City Airport

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Quebec City Airport provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Quebec City Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 602 out of 1260 reviews
Rating 8 - Good. 402 out of 1260 reviews
Rating 6 - Okay. 158 out of 1260 reviews
Rating 4 - Poor. 60 out of 1260 reviews
Rating 2 - Terrible. 38 out of 1260 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jean-Francois

Traveled with family
Liked: Room comfort
Ok pour les enfants
Belle endroits pour la famille Clairement un manque d'organisation pendant les fêtes dejeuner inclus plus que ordinaire manque de place manque de serviettes du a un bris durant le sejour . Je ne crois pas que cest habituel mais un peux décevant quand même
Stayed 2 nights in Dec 2024

10/10 Excellent

Lise

Stayed 1 night in Dec 2024

4/10 Poor

Marie-Eve

Traveled with family
Disliked: Staff & service
Trop achalandé
Les ascenseurs étaient lents et extrêmement achalandés. Nous avons dû monter les cinq étages à pieds régulièrement comme c’était beaucoup trop long. Il y avait une énorme file d’attente tous les trois jours où nous avons séjournés pour prendre le déjeuner chaud. Comblé du malheur, la dernière journée il n’y avait plus rien de chaud comme nous sommes arrivés à 9h15 (les déjeuners sont disponibles jusqu’à 10h), malgré qu’on a attendu en ligne très longtemps. Fallait ensuite faire la file pour les toasts. Pour aller à la piscine, c’était l’enfer comme elle se trouve au 7e étage et qu’un seul ascenseur y donne accès (celui-ci est toujours plein). La chambre était correcte, sans plus. Les lits n’étaient pas confortables et seulement une petite « douchette » pour faire office de douche. Bref, bien que c’était le temps des fêtes et que l’achalandage était à son comble, nous n’y reviendrons pas. Aussi, le Carie Factory (arcades) situé dans l’hôtel était trop cher (100$ pour 4 personnes). Aucun prix à gagner, ne prenez pas de jetons ils ne donnent rien.
Stayed 3 nights in Dec 2024

4/10 Poor

Jean-Philippe

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing stay. Not as Jaro’s hotels use to be and should be
Stayed 2 nights in Dec 2024

10/10 Excellent

Vlad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel perfect for kids with breakfast, water games and parking
Stayed 1 night in Dec 2024

8/10 Good

mark

Traveled with family and small children
Breakfast is a mess . Rest is good
Stayed 3 nights in Dec 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2024

6/10 Okay

Francois

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andre

Stayed 2 nights in Dec 2024

8/10 Good

Massamba

Stayed 1 night in Nov 2024

8/10 Good

Marie-France

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Guylain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean-Pierre

Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Philippe, Saint-hubert

Stayed 1 night in Nov 2024

8/10 Good

Réjean

Stayed 1 night in Dec 2024

8/10 Good

maurice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how I was able to check in early, love how great the staff are
Stayed 1 night in Nov 2024