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Hôtel des Coutellier

4.0 star property

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Photo gallery for Hôtel des Coutellier

Bicycling
Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar
Classic Room, 1 Queen Bed | Private kitchenette | Mini-fridge, coffee/tea maker
Classic Room, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1
  • Quartier Petit Champlain
    ‪8 min walk‬
  • Château Frontenac
    ‪10 min walk‬
  • Quebec Cruise Terminal
    ‪10 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(148 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite with open bathroom

King Suite with open bathroom | Premium bedding, down comforters, pillowtop beds, minibar

King Suite with open bathroom

10.0 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 2 double beds

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar

Suite with 2 double beds

10.0 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(101 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hôtel des Coutellier

4-star hotel in Old Quebec
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Hôtel des Coutellier offers 24 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 700 square feet (65 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Hôtel des Coutellier is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Hôtel des Coutellier has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 17 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 17 per night (98 ft away)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 2024-11-30, 174123

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coutellier
des Coutellier
Des Coutellier Hotel
des Coutellier Quebec
Des Coutellier Quebec City
Hôtel des Coutellier
Hôtel des Coutellier Quebec
Hotel Des Coutellier Quebec/Quebec City
Hôtel Coutellier Quebec
Hôtel Coutellier
Coutellier Quebec
Hôtel des Coutellier Hotel
Hôtel des Coutellier Québec City
Hôtel des Coutellier Hotel Québec City

Hôtel des Coutellier Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 893 out of 1058 reviews
Rating 8 - Good. 130 out of 1058 reviews
Rating 6 - Okay. 24 out of 1058 reviews
Rating 4 - Poor. 2 out of 1058 reviews
Rating 2 - Terrible. 9 out of 1058 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sholeh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was accessible, friendly staff and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Allister

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelming

I was disappointed with my stay. The room was comfortable but rather dark and depressing. You are encouraged when checking in to leave a tip for room service, which I did at the start of my visit; I wish I hadn't as room service was poor - coffee pods and shampoo/shower gels were not replenished during my stay. There is no restaurant at this hotel. Breakfast was left outside your room each morning. The rolls/croissants were dry and tasteless. You had to visit Reception for coffee which was often cold. I would not stay here again if I was visiting Quebec City.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to vieux-Quebec which was walkable from there. There were some renovations going on but I had no inconvenience from that. Very courteous staff to help me too. The bed was huge and comfortable! Breakfast served in a pouch pit outside your room was new for me but I enjoyed eating in- Nespresso-Coffee in the room too. Overall, an excellent stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane and Anneline

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ying

Traveled with partner
Liked: Amenities, property conditions & facilities
It’s located in a trendy and artsy area, walking distance to nearby shopping areas, the port, and local restaurants. The property is quiet as there aren’t many units in the building. There is a pub downstairs if you wanna grab a beer and watch a game. Breakfast is delivered to your room, fresh croissants, bottled orange juice and other pastry, sometimes with yogurt and oranges. There is a small toaster oven and a mini fridge in the room. Staff is friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room could have more lighting & a bit bigger table. Hard for 2 people to eat breakfast there. Also a pen & pad of paper would be nice. The construction at the entrance & installations of new thermostats was intrusive esp when we had no heat for one night. Thankfully a portable heater was provided.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marc-andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment belle hôtel , très propre, accessible facilement et près du vieux Québec. Excellente service et les chambres sont fabuleuse. Retour très probable à cette hôtel
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Staff & service
Fantastic helpful staff.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 2 nights in Mar 2025

6/10 Okay

Mila

Stayed 1 night in Mar 2025

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located within walking distance of major attractions and close to the train station. The room was clean, comfortable, and well-appointed. Breakfast delivered to the room each morning was a delightful touch, and the staff were very friendly. Highly recommended!
Stayed 3 nights in Mar 2025

8/10 Good

heydi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and convenient. The room was clean and the staff was so nice to us the entire time. They helped with TV issues, provided restaurant recommendations, amazingly cooperative at all hours.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful,, good stay ,, family hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price

A wonderful hotel, ideally situated in the heart of Quebec City, with thoughtful staff, first-rate amenities and a superb breakfast delivered to the room. And all for a very reasonable price.
Stayed 1 night in Mar 2025

10/10 Excellent

Briar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little Gem is our favourite hotel. Clean, friendly service and in a very walkable location. Their delivered to your door breakfast is lovely!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Josee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour.

Très agréable. Très propre et confortable. Petit déjeuner goûteux servi à la chambre.
Stayed 2 nights in Mar 2025

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great location. Very charming and lovely staff.
Stayed 7 nights in Mar 2025

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group stayed here during our time working at the QC Auto Show. The hotel was lovely and staff and service was great. The only criticism we have is that the rooms are not well insulated for sound so it was not the most quiet hotel we've stayed in. But overall it was a very good experience and we'd recommend it unless you need a very quiet environment to sleep.
Stayed 9 nights in Mar 2025

10/10 Excellent

Victoire

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, nice continental breakfast delivered each morning. Real plates and silver instead of one-time throw away plastic. Close walk to Chateau Frontenac and other parts of Quebec. Throughly enjoyed our stay!
Stayed 2 nights in Feb 2025