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Hotel Citadelle

3.0 star property

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Breakfast meal
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included
$86
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Les Galeries de la Capitale
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Aquarium of Quebec
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(81 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Citadelle

3-star hotel in Les Rivières
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Québec City hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hotel Citadelle is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1008 reviews
Rating 8 - Good. 341 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 76 out of 1008 reviews
Rating 2 - Terrible. 73 out of 1008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Yuriy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Amenities, property conditions & facilities
It was a good place to stay, inexpensive and quiet, nice staff and clean place. There is a lot of carpet so a strong smell of cigarette smoke maybe from years prior?
Stayed 2 nights in May 2025

6/10 Okay

NOAH

Business traveler
Decent amenities
Stayed 1 night in May 2025

10/10 Excellent

Roxanna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Bennie

Good experience
Stayed 1 night in May 2025

10/10 Excellent

Walid

Stayed 1 night in May 2025

8/10 Good

Parth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property being clean and its quiet spot. Good we stayed. Little vintage, for someone who doesn’t like.
Stayed 3 nights in May 2025

8/10 Good

David

Stayed 1 night in May 2025

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
You pay what you get, so noisy, had to call front desk at 2 am...pay a little more and go somewhere else.
Stayed 2 nights in May 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Pierre

Liked: Cleanliness, staff & service
They say free breakfast on the website, but they don t have any. The clerk said they can barely run the place so, no breakfast. I dont mind that they don t have, just dont advertise that you do. Staff was nice
Stayed 1 night in May 2025

10/10 Excellent

Lecomte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Joey

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Alpha Saliou

Stayed 8 nights in May 2025

10/10 Excellent

Isabelle

Stayed 1 night in May 2025

8/10 Good

Igleimys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good services
Stayed 1 night in Apr 2025

10/10 Excellent

Yaroslav

Stayed 1 night in May 2025

8/10 Good

Celyne

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in May 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Luc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne endroit près de tous
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wifi
Stayed 1 night in May 2025

10/10 Excellent

amarjot

Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025