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Best Western Plus City Centre/Centre-Ville

3.5 star property

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Indoor pool
Business center
Fitness facility
Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | 1 bedroom, premium bedding, memory foam beds, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Quebec City Town Hall
    ‪18 min walk‬
  • Citadel of Quebec
    ‪20 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, memory foam beds, in-room safe

Business Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, in-room safe

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

  • Sleeps 2
  • 1 King Bed

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Interior detail

Hôtel Palace Royal

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (2988)
$434 nightly
The price is $434 total
includes taxes & fees
Hôtel Palace Royal

About this property

Best Western Plus City Centre/Centre-Ville

Hotel in Centre-Ville
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

40-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus City Centre/Centre-Ville features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western Plus City Centre/Centre-Ville is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon.
NouVo Cuisine & Mixologie - This bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CAD 32 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 2023-11-30, 020952

We should mention

Pool access available from 7 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 761 out of 1462 reviews
Rating 8 - Good. 450 out of 1462 reviews
Rating 6 - Okay. 149 out of 1462 reviews
Rating 4 - Poor. 65 out of 1462 reviews
Rating 2 - Terrible. 37 out of 1462 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place to stay, very glad we found this hotel! Affordable, very clean, modern, nice beds and showers!! The only thing is that parking is extra! but overall great experience
Stayed 1 night in Mar 2025

6/10 Okay

Angélie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francois

Stayed 1 night in Feb 2025

4/10 Poor

Marie-Eve

Liked: Staff & service
Disliked: Property conditions & facilities
Vielle hotwl mal entretenu, mais propre
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chloé

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really great location, noise free room and very nice staff :)
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix, un bon choix et bien situé.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Jan 2025

8/10 Good

Shelley

Traveled with family
Great hotel staff was super friendly and kind the beds where a bit hard but that is just preference
Stayed 2 nights in Sep 2024

10/10 Excellent

dayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ulises, Hackensack

Stayed 2 nights in Dec 2024

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2024

8/10 Good

marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean-François

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jean-francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for one night.
Stayed 1 night in Jan 2025

8/10 Good

Seoul

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Goog
Stayed 5 nights in Dec 2024

10/10 Excellent

Yuwen

Stayed 2 nights in Dec 2024

4/10 Poor

pascal

Stayed 3 nights in Dec 2024

2/10 Terrible

Sourena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so different from the given pictures, there’s a parking lot beside the building that is not enough to all guests cars and I had to park my car cross the street. The level of cleanliness was almost zero you can see stains all over the desks and tables
Stayed 1 night in Jan 2025

10/10 Excellent

Laura Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Dec 2024