6/10 Okay
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Traveled with group
Mar 3, 2025
Disliked: Amenities, property conditions & facilities
A place to sleep. Very disappointed about their Jacuzzi!! I specifically booked here because they have a Jacuzzi! You would think that since they were completely booked for the Rascal Flats Concert, a manager would have wanted to make sure everything would be in good working order..? But NO. The Jacuzzi temperature was just barely bath water and when jets were turned on; they barley moved the water. My shower was hotter! What's equally frustrating is I went and asked the guy at the front desk who said he'd come look. Mever did. And when I went back up there I got a oh ya, let me tell my manager. Mind you because they were booked; they pulled the $ from my account before I checked in. So at checkout, I brought it up and said a discount would be nice.. I could have booked a cheaper place with no pool and Jacuzzi. She completely ignored my request, handed me my receipt and walked away. Save yourself the trouble and Book at Hampton Inn Suits!
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Stayed 1 night in Mar 2025