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Phoenix Hotel Pyeongchang

4.0 star property
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Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area | 43-inch TV with cable channels, table tennis
Body treatments, sports massages, facials, manicures and pedicures
Water park
Water park
7 restaurants, Korean cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Phoenix Park Ski Resort
    ‪1 min walk‬
  • Phoenix Pyeongchang Luge Land
    ‪2 min walk‬
  • Phoenix Pyeongchang Cable Car
    ‪3 min walk‬
  • Wonju (WJU)
    ‪48 min drive‬

Room options

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Minibar, in-room safe, individually decorated, individually furnished

[Family Luxury] Club Suite (Suite + Superior Twin)

  • 1076 sq ft
  • Resort view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities | Minibar, in-room safe, individually decorated, individually furnished

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 353 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 353 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 353 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room (Slope View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room (Slope View)

  • 353 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, individually decorated, individually furnished

Suite

  • 732 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Party Suite

Party Suite | Minibar, in-room safe, individually decorated, individually furnished

Party Suite

  • 1419 sq ft
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

  • 1419 sq ft
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite

Minibar, in-room safe, individually decorated, individually furnished

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Slope View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room With Slope View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

Minibar, in-room safe, individually decorated, individually furnished

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite

Minibar, in-room safe, individually decorated, individually furnished

Club Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Party Suite

Minibar, in-room safe, individually decorated, individually furnished

Party Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Special Room

Minibar, in-room safe, individually decorated, individually furnished

Special Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for KIDS Suite

Minibar, in-room safe, individually decorated, individually furnished

KIDS Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Run Of House

Minibar, in-room safe, individually decorated, individually furnished

Run Of House

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room With Slope View

Minibar, in-room safe, individually decorated, individually furnished

Superior Queen Room With Slope View

  • Sleeps 2
  • 1 Queen Bed

View all photos for [KIDS ROOM] Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

[KIDS ROOM] Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room With Slope View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room With Slope View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Korean Room

Bathroom | Hair dryer, bathrobes, slippers, bidet

Korean Room

  • Sleeps 2
  • 1 Twin Futon

View all photos for Superior Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for IN THE SOOP STAY Superior Twin

Minibar, in-room safe, individually decorated, individually furnished

IN THE SOOP STAY Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Living area | 43-inch TV with cable channels, table tennis

[Family Luxury] Club Suite (Suite + Superior Twin)

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Water park

Phoenix Resort Pyeongchang

  • Spa
  • Pet friendly
  • Waterslide
  • Parking included
4.0 out of 5, Very Good, (1006)
The price is $62
per night
$69 total
includes taxes & fees
Mar 20 - Mar 21
Phoenix Resort Pyeongchang

About this property

Phoenix Hotel Pyeongchang

4-star Pyeongchang hotel steps from Phoenix Park Ski Resort
Enjoy direct access to the slopes and a sauna at Phoenix Hotel Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is not available.
Phoenix Hotel Pyeongchang offers 131 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and hair dryers. A nightly turndown service is provided.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body treatments, and manicures and pedicures.
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Hotel Pyeongchang helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers karaoke and ski passes. Complimentary covered self parking is available on site, along with a car charging station.

Phoenix Hotel Pyeongchang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
ONDO - Onsite buffet restaurant.
ONDAM - This restaurant specializes in Korean cuisine. Open daily.
The butcher's - This restaurant specializes in barbecue. Open daily.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open daily.
Ski-House Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 35,000 for adults and KRW 20,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • Ski-House Lounge
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Elevator

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station and bus station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 24 to April 14:
  • Water park
The property will be renovating from March 24 2025 to April 13 2025 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 813 reviews
Rating 8 - Good. 214 out of 813 reviews
Rating 6 - Okay. 65 out of 813 reviews
Rating 4 - Poor. 30 out of 813 reviews
Rating 2 - Terrible. 28 out of 813 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

agnes

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024

10/10 Excellent

ZONGHUA

Stayed 1 night in Nov 2024

4/10 Poor

Christoffer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Woo Sun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SEOKCHEOL

Stayed 2 nights in Oct 2024

8/10 Good

SeongBae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ㅇㅇ
Stayed 1 night in Sep 2024

10/10 Excellent

CELLUMED CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Inwoog

Stayed 2 nights in Jul 2024

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEEUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

SEUNGYEOL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

soojin

Disliked: Cleanliness, property conditions & facilities
방과 화장실의 청소상태가 엉망입니다 수건에는 머리카락이 붙어있고, 테이블은 물걸레질도 안하는지 얼룩이 여러곳에 남아있습니다 침대보에는 피자국이 있습니다
Stayed 1 night in Jun 2024

8/10 Good

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

SANG WOON

Stayed 1 night in May 2024

10/10 Excellent

MARYAM, Fort Myers

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024

2/10 Terrible

Minjung

Stayed 2 nights in Mar 2024

10/10 Excellent

Hyekyung

Stayed 1 night in Mar 2024

10/10 Excellent

De Yuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jae Young

Stayed 1 night in Feb 2024

10/10 Excellent

DO-YEUN

Stayed 2 nights in Feb 2024

8/10 Good

Hye jin

Stayed 1 night in Feb 2024

10/10 Excellent

SEULKY

Stayed 1 night in Feb 2024

10/10 Excellent

JinKyu

Stayed 1 night in Feb 2024

10/10 Excellent

Sung Joon

Stayed 1 night in Jan 2024

2/10 Terrible

Choon Sheng

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!