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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
3 outdoor pools
Free minibar, in-room safe, desk, laptop workspace
Miscellaneous
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • North Beach
    ‪67 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪61 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • Marina view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Free minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

  • Sleeps 7
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • Marina view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • Water view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • Ocean view
  • 764 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • Water view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • Ocean view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, (1139)
The price is $707
per night
$707 total
includes taxes & fees
Apr 22 - Apr 23
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at SLS Playa Mujeres – ALL Inclusive Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury property also offers a children's pool, a 24-hour fitness center, and a garden. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (8,719 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 359 reviews
Rating 8 - Good. 49 out of 359 reviews
Rating 6 - Okay. 29 out of 359 reviews
Rating 4 - Poor. 8 out of 359 reviews
Rating 2 - Terrible. 16 out of 359 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela Veronica

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Mehran

Stayed 4 nights in Dec 2024

6/10 Okay

sukhminder singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice but very quiet no one was there and all the restaurants were not open. That was not nice
Stayed 5 nights in Nov 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, comfortable beds, very clean & top shelf liquor. The food was pretty good, the only thing I didn’t care for was the buffet wasn’t always open. If you didn’t get a reservation you had to figure out food. Maybe add some more vegan options. Otherwise , great place! Very friendly staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Lily

Stayed 4 nights in Jan 2025

10/10 Excellent

Tarnveer

Stayed 5 nights in Nov 2024

8/10 Good

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got my room later than a check in supposed to be The pools were cold as ice
Stayed 6 nights in Dec 2024

10/10 Excellent

Tatyana

Stayed 5 nights in Dec 2024

10/10 Excellent

Armond, Myrtle Beach

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. The food was very good and service was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

TIESHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property I just wish it had more things for adults only everything shuts down so early more things to do for couples .
Stayed 4 nights in Dec 2024

2/10 Terrible

Christian

Stayed 5 nights in Dec 2024

6/10 Okay

Meredith Shellnutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent service! Great dining options and cocktail bars. We traveled as a couple snd stayed on the adults side. Facilities are new and staff went above and beyond. Will come back!
Stayed 4 nights in Dec 2024

10/10 Excellent

ULRIKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very attentive and friendly. Loved the two gyms and juice bar. My teenager loves the teen club. Breakfast buffet was great with lots of fruit options including passion fruit which I have not seen before in any Mexican all-inclusive. Great beach and nice coffee bar. Definitely need to make dinner reservations. We enjoyed our stay and will recommend to other travelers.
Stayed 6 nights in Dec 2024

2/10 Terrible

dana elizabeth

Stayed 5 nights in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Mira

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Sam

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Besides the fact that they didn’t have our reservation or room type ready at check in and they supposedly upgraded us to a better room, the rest of the trip was amazing. Hotel needs to be more organized with staffing.
Stayed 6 nights in Dec 2024

10/10 Excellent

SAMEH

Stayed 7 nights in Dec 2024

6/10 Okay

Juan

Traveled with family and small children, Traveled with family
Disliked: Staff & service
We liked that the beach was clean. We disliked the attention to the costumer of the staff. We purchased the “VIP” service but there was no VIP treatment at all.
Stayed 6 nights in Dec 2024

4/10 Poor

Yuridiana Guadalupe Arechar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Since the beginning of our stay, we were disappointed with the check-in process. We were expecting a butler, but he never contacted us. We also wanted to make reservations for restaurants, but we were only able to do so for three days. we decided to order room service instead, as the service was superior to that of the restaurants. The food at the restaurants took longer to arrive and had a limited selection. Room service was more convenient and faster. The only aspects of our stay that we enjoyed were the spa services and the Kids pools area. The waiter, Johnathan at the pool kids area, significantly improved our experience by being prompt and attentive with a smile. However, the checkout process was even more problematic due to excessive communication issues between the staff. We encountered numerous problems with the reception and concierge areas. They gave us a credit for a cabana for all the issues that we encountered wanted to used it for spa services instead since we didn’t used the cabanas but they weren’t able to apply it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert Lehr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property are gorgeous, the staff were wonderful. Very family-friendly with lots for kids as well as grown-ups to do (though if you are a teetotaler, slightly less). Though the restaurants were beautiful, the food was not quite up to par.
Stayed 4 nights in Dec 2024

10/10 Excellent

Renzo

Stayed 4 nights in Nov 2024

6/10 Okay

min

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff but not enough activities. I stayed in elite room but there werent many amenities even with that. I think once it’s totally open that may change
Stayed 5 nights in Dec 2024