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Hotel Aqua

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aqua

Front of property - evening/night
Superior Suite | Free WiFi, bed sheets
Junior Suite | Living area | 14-inch TV with cable channels
Minibar
Combined shower/tub, rainfall showerhead, designer toiletries, towels

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Calle 20 entre 28 Y 29, Punta del Este, Maldonado, 20100
  • Calle 20
    1 min walk
  • Gorlero Avenue
    1 min walk
  • Artigas Square
    5 min walk
  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    22 min drive

Room options

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Free WiFi, bed sheets

Economy Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Free WiFi, bed sheets

Superior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi, bed sheets

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Aqua

3-star Punta del Este hotel close to Enjoy Punta del Este Casino & Resort
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Hotel Aqua offers 70 air-conditioned accommodations with designer toiletries and complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations with rainfall showerheads. This Punta del Este hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Aqua features a library, a terrace, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This Punta del Este hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Aqua is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Punta del Este
Hotel Aqua Punta del Este
Hotel Aqua Hotel
Hotel Aqua Punta del Este
Hotel Aqua Hotel Punta del Este

Hotel Aqua Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 342 reviews" "
Rating 8 - Good. 115 out of 342 reviews" "
Rating 6 - Okay. 88 out of 342 reviews" "
Rating 4 - Poor. 45 out of 342 reviews" "
Rating 2 - Terrible. 44 out of 342 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and restaurants. Nice breakfast too.
Stayed 7 nights in Feb 2024

10/10 Excellent

Elena

Stayed 7 nights in Jan 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Staff & service
Average hotel,
Stayed 7 nights in Jan 2024

2/10 Terrible

Carolina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMA ATENCIO, PESIMO HOTEL
Contrate dos cuartos con dos camas, cuándo llegamos tenian un cuarto solo. Me pudieron solucionar el cuarto y asignar el segundo cuarto. Pero NO nos dierono de dos camas, los dos cuartos tenían una cama de dos plazas
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No volveria ni recomiendo
Habitación sucia, toallas sucias, el personal depende quien te atendiera. Se cayó un arreglo del techo del baño
Stayed 1 night in Jan 2024

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a simple and cheap hotel and the staff is great.
Stayed 2 nights in Nov 2023

2/10 Terrible

Miguel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Stayed 3 nights in Oct 2023

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, the place is completely dirty and unkept. Una mugre.
Stayed 1 night in Jan 2022

8/10 Good

ronald

Traveled with family
Liked: Cleanliness, staff & service
aqua hotel in Punta del Este
at the beginning a little disapointet,but during my stay things got better.the owner was very kind!
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Issues with the toilet not flashing amongst a couple of other things. Disappointed as it wasn’t a cheap hotel. It needs care.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
I was a bit concerned reading the previous reviews, but the hotel wasn’t that bad. Sure it needs some improvements, but being the cheapest one, it was to e expected. Staff was very nice and breakfast decent. I actually extended my stay by 1 more night.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but this hotel was in disrepair and should be shut down.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2019

2/10 Terrible

Alicia, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
This is an ild dirthy hotel, in a noisy street, rude personal and poor breakfast, dont go!!!
Stayed 7 nights in Feb 2018

10/10 Excellent

Shannon, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, close to beach and everything.
Staff was friendly and helpful. Price was right. Room was nice enough and what I expected. Near much of what I wanted to see and do. I would stay here again.

8/10 Good

PHIL, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD LOCATION
GOOD BRAND EXPERIENCE IN TOWN. STAY WAS FINE TO ME.

4/10 Poor

Martin, Mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disapointing
They say you get for what you pay, but definitively for the very high rate that we pay during my stay this hotel we got a dirty, not equiped room and the hotel facilities were terrible.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Better off staying at a hostel
Worst hotel I have ever visited. Besides being overpriced it was disgusting. I walked around the room with my flip flops on and if it wasn't because every other hotel was booked (stayed for new years) we would have left immediately.

2/10 Terrible

Lindsey, Rapid City, SD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have EVER stayed at
Well, this hotel certainly will be remembered by me and my husband as THE worst hotel. Not only was it smelly and disgustingly dirty, it was EXPENSIVE! Do not let the photos mislead you. The photos looked nice and I thought we should stay at a nice place during our stay in Punta Del Este, and everything is pretty expensive there anyway, but I wish we would have paid more to stay somewhere clean. Luckily we only stayed 1 night, but we seriously thought about sleeping in our rental car. This hotel desperately needs to be updated. The carpets are very dirty and the rooms are as well. The lobby smells like body odor and the rooms smell like a toilet. Disgusting. We have traveled all over the world and stayed in hostels to 5 star hotels and everything in between. On this trip we were traveling through Chile-Argentina-Uruguay-Brazil for 1 month, so we stayed in several places, and really it was that awful. Cheap hostels we stayed in were much cleaner and better taken care of. I do not recommend staying here at all. The staff was also quite a dissapointment. They were dressed in street clothes, no uniforms, and just lounging around reading magazines and playing on the computer.

8/10 Good

jz

Liked: Cleanliness, staff & service
great time.
What this hotel may lack was made up in location. Take room 201. Has great balcony. Remember this is an adventure. 2 blocks from they beach.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Aquamania
The right price for what it was.

6/10 Okay

Ernesto

Disliked: Property conditions & facilities
Corridors carpets need to be change. The locks in the room doesn't look safe, there are a very old system.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location!
Hotel Aqua is located in the heart of Punta del Este. This prime location made everything on the peninsula extremely accessible. The staff was very helpful and went out of their way to make our stay enjoyable. We also greatly enjoyed the breakfast that was provided each day. The only negatives were the conditions of the carpet and paint on the walls - both are in need or repair. On the other hand the bed was very comfortable and the shower worked well.