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TrueCost Caribbean Paradise

3.5 star property

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Photo gallery for TrueCost Caribbean Paradise

Private beach nearby, white sand, 2 beach bars
Premium Penthouse | Balcony
Deluxe Studio, Multiple Beds, Garden View | View from room
Executive Penthouse | View from room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Spa

Explore the area

Map
Calle Aruba, Punta Cana, La Altagracia, 23000
  • Los Corales Beach
    ‪6 min walk‬
  • Cocotal Golf and Country Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪15 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette, Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 1 Bedroom, Kitchenette, Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View

View from room

Deluxe Suite, 1 Bedroom, Garden View

  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Queen Sofa Bed

View all photos for Executive Penthouse

Executive Penthouse | View from room

Executive Penthouse

  • 753 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Garden View

Deluxe Studio, Multiple Beds, Garden View | View from room

Deluxe Studio, Multiple Beds, Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Penthouse

Premium Penthouse | In-room dining

Premium Penthouse

  • 753 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Pool View

Deluxe Studio, Multiple Beds, Pool View | View from room

Deluxe Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Economy Studio, Multiple Beds, Pool View

Economy Studio, Multiple Beds, Pool View | View from room

Economy Studio, Multiple Beds, Pool View

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Studio Suite, 2 Double Beds, Pool View

View from room

Deluxe Studio Suite, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room | Living room | Flat-screen TV

Luxury Room

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
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3.5 out of 5, Good, (919)
The price is $81
per night
$103 total
includes taxes & fees
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About this property

TrueCost Caribbean Paradise

3.5-star hotel in Bávaro
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 2 beach bars, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
TrueCost Caribbean Paradise offers 38 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
This Punta Cana hotel has its very own private beach. TrueCost Caribbean Paradise features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Punta Cana hotel also offers a library, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. Onsite self parking is complimentary.

TrueCost Caribbean Paradise has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Kat's Corner - Onsite restaurant.
Taino - Onsite restaurant. Open daily.
Wacamole - Onsite restaurant. Open daily.
Element Sport Bar - Onsite sports bar. Open daily.
LIqui2 - Onsite cocktail bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 beach bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Element Sport Bar
  • Kat's Corner
  • LIqui2
  • Taino
  • Wacamole

Things to do

  • 36-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Library
  • Outdoor pool
  • Pro golf lessons

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TrueCost Caribbean Paradise Hotel Punta Cana
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
Hotel TrueCost Caribbean Paradise Punta Cana
Punta Cana TrueCost Caribbean Paradise Hotel
Hotel TrueCost Caribbean Paradise
Truecost Caribbean Paradise
TrueCost Caribbean Paradise Hotel
TrueCost Caribbean Paradise Punta Cana
TrueCost Caribbean Paradise Hotel Punta Cana

TrueCost Caribbean Paradise Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 55 reviews
Rating 8 - Good. 6 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 12 out of 55 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Mathieu

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

We didn’t get the room we paid for. Very noisy air conditioning. Absolutely no interest to help us at front desk. Definitely not recommended
Stayed 1 night in Jan 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Anne

Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Amenities
This is a very terrible stay. To start off we had arranged a driver with the hotel to pick us up and no one was there. No one was there during check-in, we had to wait over an hour to get in. They didn’t give us the wifi to our room. The place was very old, the doors didn’t work, the shower head was not working. The ladies in the front where very rude. This has been the worst experience ever. I do not recommend this hotel. Save your money.
Stayed 3 nights in Dec 2024

8/10 Good

Darwin

Liked: Cleanliness
Initially, the driver was unable to find the property and had to call to get directions. Once I arrived, the receptionist was on lunch, and I had to wait 30 minutes in the heat. Once the receptionist arrived at 2 pm, I was told the room was not ready and I had to wait another hour.
Stayed 1 night in Sep 2024

2/10 Terrible

Kerrian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My check in was refused by staff at this property I was left stranded in a foreign country and had to find other accommodations even though I had a confirmed reservation, that was paid for .the staff refused to talk to me or the booking agent, orbitz . She asked the driver “why did you bring them here?”Very disappointed
Stayed 3 nights in Jun 2023

2/10 Terrible

harutyun

Traveled with partner
Disliked: Staff & service
Very bablly received by office workers
Stayed 6 nights in Mar 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect for the location where the beach is nearby, within walking distance. The staff was lovely and the hotel gave me all the basic necessities. My only complaint is the wifi is not great. I had to use my cellular data traveler's plan, which I usually do when I go out of the country. I am glad I booked here because I got to talk to one of the locals here, who explained and treated me amazingly. I would definitely recommend visiting the gift shop right next to this hotel. The owner really has a passion for helping tourist enjoy their vacation here in the Dominican Republic to the fullest.
Stayed 7 nights in Feb 2023

4/10 Poor

Lei

Traveled with family
Be careful with reserving this property through Expedia. Upon arriving, I was told that Expedia did not forward the reservation to the property manager, and that there was no vacancy. It was quite nerve wracking, but the gentlemen at the front desk helped me find a place to stay.

2/10 Terrible

Sabiha

Stayed 1 night in Dec 2022

4/10 Poor

Nahal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have hot water, and bathroom got clogged! I won’t come back
Stayed 4 nights in Aug 2022

8/10 Good

Celia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location !!

Excellent location!, good value for the money. would stay here again!
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb Suit is very big and clean Nice pool
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful everything Overall would recommend And will come back
Stayed 1 night in Jun 2021

10/10 Excellent

Yojanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, pool and beach at this resort are AMAZING!! The hotel itself is perfectly located. We had not any couple issues during our stay, and ew would come back. Thanks!!
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice. The beach is just a few steps away from the unit and the nicer beach is less than 5 mins walk away. We love to take a stroll at night at the beach and just sit there listening to the wave and watching the stars. Highly recommended place to stay at!
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel "Near" the Beach

TrueCost was cheap. It was clean. The check-in process was easy and quick. It's a pretty basic hotel on a fairly busy/noisy road. There are several night clubs in the area so there was loud music until 1-2am every night. The beach is about a five minute walk and the "beach club" is about another five minute walk down the beach. The beach club is nothing more than a bar/restaurant that will let you use their loungers and give you 10% your bill. No beach towels! Everything you need is within walking distance including dozens of restaurants, several mini markets (decent prices), pharmacies, etc. The pool was clean and there are many loungers to use. The A/C in the room worked well. The breakfast included with the stay was at one of three nearby restaurants, none of which are more than a 90 second walk. You get to choose your breakfast from a list of four or five items. They all included coffee. The choices are basic but pretty good. Joy restaurant was our favourite and they also included a choice of fruit juice.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was unforgettable. I took my friend here for the birthday and we could not be happier with our stay. Staff was there to greet us and let us check in early on the morning. Adorable spot with a breathtaking views, so relaxing - highly recommend!!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Carla, Azua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is a step away from an awesome spot on the beach. Short walk, you are there. It was unlike any other on the island and staff was full of great advice and good vibes. Awesome place to stay. Very safe and it felt like we were staying with family. Instructions were very clear and all of the guests were friendly.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019