10/10 Excellent
Maria
May 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow.
They are still working on their processes but apart from that I highly recommend.
Maria
Stayed 1 night in May 2025
