Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Aerial view
Front of property
Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • On private beach
  • Spa
  • All inclusive
  • Gym
  • Pet friendly
    Pet friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    12 min walk
  • Catalonia Caribe Golf Club
    17 min walk
  • Dolphin Explorer
    18 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2509 out of 5259 reviews" "
Rating 8 - Good. 1266 out of 5259 reviews" "
Rating 6 - Okay. 770 out of 5259 reviews" "
Rating 4 - Poor. 360 out of 5259 reviews" "
Rating 2 - Terrible. 354 out of 5259 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

6/10 Okay

Bokombasou

Liked: Staff & service, property conditions & facilities
Food and outside experience were great! But when it comes to the cleanliness in the room, it's another story. Dust on coffee maker, headboard, towels are brown instead of white and most importantly no washcloths.
Stayed 6 nights in Aug 2024

6/10 Okay

Haythi

Stayed 1 night in Aug 2024

2/10 Terrible

Junior i

Disliked: Staff & service
Stayed 9 nights in Aug 2024

8/10 Good

shervan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, some staff are horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Drake Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our vacation!
Stayed 7 nights in Aug 2024

4/10 Poor

marlon

Liked: Property conditions & facilities
The resort offers a lot when you call the first time Workers need to respect when guests don’t want to do activities. I’m there to relax.
Stayed 8 nights in Aug 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Albert N

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property
Stayed 6 nights in Aug 2024

8/10 Good

Shaun

Traveled with family
Liked: Cleanliness, amenities
English was a problem for the majority of the staff. Very friendly xx
Stayed 7 nights in Aug 2024

4/10 Poor

Osvady

Traveled with family
Disliked: Cleanliness, staff & service
Dirty rooms and unprofessional staff perfectly defines this hotel. The beach is awful but the pools are good. Restaurants and food are OK but the service is not good. Worst experience in an all inclusive hotel.
Stayed 5 nights in Jul 2024

6/10 Okay

Eve Sheree

Traveled with group
Liked: Cleanliness, property conditions & facilities
It was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Moises, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
It was PERFECTTTTT!! Staff was so friendly, environment was perfect for my family and me, hotel was clean, fresh and updated!! Rooms perfect and the FOOD WAS SO GOOD!! The beach party was fired!! Nevertheless I HIGHLY RECOMMEND THIS HOTEL!!
Stayed 2 nights in Aug 2024

8/10 Good

FARIDA

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t understand VIP
Stayed 3 nights in Aug 2024

10/10 Excellent

felicia

Traveled with partner
Liked: Amenities
Wilson was my favorite bar tender in the lobby bar! Hamachi was AMAZING! Great resort will def be back !
Stayed 4 nights in Aug 2024

10/10 Excellent

Marilu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good. The Buffet was great. He bought it was awesome. I just didn’t like the seafood place. It was kinda not what I was expected, but I will definitely go back again.
Stayed 5 nights in Aug 2024

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here! Loved everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Jawid

Liked: Cleanliness
Stayed 7 nights in Aug 2024

6/10 Okay

Manuel

Traveled with family
Disliked: Staff & service, amenities
Most of the staff was very rude. Also there is a horrible smell at the entrance of the hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Valeria Rosario-

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The property within itself was clean and room service staff was very friendly. And that’s about as good as it gets. The staff did not seem like they wanted to work and were not friendly at all nor welcoming. It was also not a language barrier situation as I speak spanish fluently. We sat at a restaurant (bar grill) for 20 minutes and were completely ignored by workers. They served 3 other parties that arrived later. The app they use to reserve dinner table did not work very well. Food wise they lacked options and flavor. My partner came back with a very upset stomach and throwing up. Definitely needs a lot of work and employees need better training on hospitality.
Stayed 5 nights in Aug 2024

8/10 Good

JoLynne Gover

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

6/10 Okay

Allison

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not very friendly. No poolside or beachside drink service. Limited restaurant availability/reservations. Had to eat at buffet majority of the time.
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was amazing! We had an amazing time the staff were super nice and welcoming, there was a lot of events going on at night. The only con we had was that the pool and the beach closed at 7 and the pool bars closed at 6:30. Other than that great stay highly recommended
Stayed 2 nights in Aug 2024