Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Restaurant
Lobby
Terrace/patio
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Bar
  • Pool
  • On private beach
  • Housekeeping

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    12 min walk
  • Catalonia Caribe Golf Club
    17 min walk
  • Dolphin Explorer
    18 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

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About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2548 out of 5338 reviews" "
Rating 8 - Good. 1284 out of 5338 reviews" "
Rating 6 - Okay. 783 out of 5338 reviews" "
Rating 4 - Poor. 367 out of 5338 reviews" "
Rating 2 - Terrible. 356 out of 5338 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberlee, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
A family hotel very peaceful and kids friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Feb 2024

2/10 Terrible

Sami

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Yasleidi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad superó nuestras expectativas
Stayed 7 nights in Sep 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service
I did not like the towels in the room very old
Stayed 14 nights in Sep 2024

10/10 Excellent

Jevaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Will go there again..
Stayed 4 nights in Sep 2024

10/10 Excellent

Trimell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

8/10 Good

Miguel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go and relax. We did not have to leave the resort everything was available for us. Good place to stay. Definitely recommend it.
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan M

Liked: Staff & service
It was cool
Stayed 1 night in Sep 2024

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an AMAZING time for our honeymoon. Food was great for all 3 meals. I will say it sucked trying to book restaurants even in the off season as everything was fully booked throughout the week. Book excursions online through other companies before your stay if possible. It’s much cheaper!! They had live music & dancing during dinner by the pool which was so fun. Also, if you aren’t a VIP member and don’t plan to travel as one for this specific chain, SKIP the orientation they push for the next day. The VIP breakfast on the All Suites adults side was mediocre and you have to eat with the staff member which was unexpected. It took about 3 hours of our morning away. The gift is a tote bag, hat and thermos and it just wasn’t worth it to sit in on if you plan to decline the VIP membership. Other than that, everyone is really helpful, the grounds are extremely clean and it’s relaxing for adults even with kids present. Go to the back pool by the gourmet restaurant if you want more peace & no kids present!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

German, Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Eliseo, Perth Amboy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and professional crowd
Stayed 2 nights in Oct 2024

6/10 Okay

Thalia

Stayed 4 nights in Sep 2024

6/10 Okay

Destiny

Traveled with family
Strong sewer smell. Pool closes at 7.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daliani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay , everyone is incredible. Hope to come soon ❤️
Stayed 4 nights in Sep 2024

8/10 Good

Raniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Haney

Disliked: Cleanliness, staff & service, property conditions & facilities
Durty
Stayed 6 nights in Jun 2024

10/10 Excellent

Jerresa, Evansville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely loved my time at this resort. Friendly staff good food and good drinks. I will stay again!
Stayed 3 nights in Sep 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Melissa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our rooms were flooding from the showers, our safe wouldn't lock even when security came up and tried it wouldn't so someone came in our room and stole $240 we had in the safe, vip section sucked because there wasn't any difference with the liquor or music and honestly we like the main pool better alot was going on and they had something different each day in the main pool, all the hagglers on the beach were very annoying even after telling them no several times. We did make the most of it and somethings were alot of fun there. But i doubt ill stay at this hotel again if i go back to punta cana.
Stayed 5 nights in Aug 2022

6/10 Okay

Jaspreet, Caledon

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Very limited menu . No explanation on the welcome.
Stayed 7 nights in Sep 2024

4/10 Poor

Helen

Stayed 4 nights in Sep 2024

2/10 Terrible

Katicia Kaywana

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Avoid at all cost if you like good service. This hotel does not put customers first. They are slow and prejudicial. If you need anything and call reception they will not answer. We called reception for 30 minutes straight and until now, no one answered. Made a complaint to management (because thats a huge saftey issue) and they promised "extra amenities" to make it up to us and they NEVER delivered. They ruined our son's birthday celebrations and the list goes on. I should have listened to the other negative reviews. NEVER AGAIN!!! Not even if it was free!
Stayed 3 nights in Sep 2024

6/10 Okay

Roshni

Liked: Staff & service
NA
Stayed 5 nights in Sep 2024