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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free cabanas, pool umbrellas
Exterior
Master Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1583 out of 2531 reviews
Rating 8 - Good. 566 out of 2531 reviews
Rating 6 - Okay. 240 out of 2531 reviews
Rating 4 - Poor. 79 out of 2531 reviews
Rating 2 - Terrible. 63 out of 2531 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ana

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2024

4/10 Poor

Ikiyyah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 4 nights in Dec 2024

6/10 Okay

Sumit

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had asked if my room could be next to others in my group. The staff said yes and to come back at 7PM as the room needed to be cleaned. When I came back at 7PM, they said to come back the next morning and the room will for sure be ready. When I came back the next morning, they said to try again later that evening. I was told they could accommodate but I kept getting the run around. Horrible experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracie Michele DeJarnette, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful Rooms were a nice size with a huge balcony. There was plenty of space by the pools. I would highly recommend.
Stayed 5 nights in Dec 2024

6/10 Okay

MARCO VILLAVERDE

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was ok but not worthy for 5 stars.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yeili

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great Experience! Loved the place and the drink options. Food was good but not the best, still thought that for the cost this was one of my best vacations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Marie car Gatchalian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Denise Christine, BRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Dec 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! would definitely return. Friendly staff. Great food. Great drink/alcohol selection with premium liquors included. Very clean and beautiful rooms. Great value for what we paid.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gregory David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants other than the buffets were wonderful. The beach and pools always clesn and service was exceptional. We were very bothered when they wasted an entire morning with a false greeting and breakfast that turned into a high pressure sales pitch. This can negatively impact your stay as they would not take no for an answer. Find a different way to sell as this 'Florida' sales tactic is a disgusting way to treat your customers. Otherwise a fantastic resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ajla

Stayed 7 nights in Dec 2024

6/10 Okay

Jordan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is close to the airport and the private swim out pool rooms on the adult only side is a lovely. We stayed during Christmas week and were looking forward to a stress free stay. When we arrived we got escorted to our room and discovered two double beds although we booked a King room.. when we returned to the front we were informed we would have to back the next day to have our room moved. We understood a mix up and obliged that one night in our own small beds would be okay. The next day we were told that our room would not be available until the following day (our last night of our stay) so that was disappointing.. we are understanding so we continued to enjoy our time in paradise at the overcrowded pools. The third night the king room was very lovely- and the final day we were able to get late check out.. as we had to pay hourly fee. The all inclusive options were limited to buffet and reservation only which seemed to be all booked by the time we arrived.. beach and pools were crowded, no lounge seats available at the only pool with music/ swim up bar, we sat at another pool that had lounge chairs available, we would have to walk back and forth to the bar for our cocktails... day 3 we discovered there were some staff that were taking drink orders around the quieter pools.. though their rounds were not consistent rounds. They have staff in the lobbies and walk ways forcefullysell experiences and services. Very limited hospitality.Not the most relaxing we expected.
Stayed 3 nights in Dec 2024

8/10 Good

Jade-Anne

Stayed 7 nights in Nov 2024

8/10 Good

Maya Dawn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at the resort are beyond amazing, always in positive spirits and very kind. The beach is very well maintained, people would rake and clean up the debris. The swimming area was amazing. Security available to keep sellers away from the visitors. The cons are for a 5 star hotel, the buffet food is only okay quality, the room had various stains on the sheets (marker or makeup) that were not from us. The restaurants are reservation only and the food is delicious. However, the reservation system seems flawed - you can only choose between two times (6:30 or 8:30) and they only have 4 tables available.
Stayed 5 nights in Dec 2024

6/10 Okay

Mehmet G.

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Beach was excellent. Rooms were great.
Stayed 7 nights in Dec 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property. Above average but not 5 star. Food options are fine for a few nights, not for more than 4. Room pictured when we booked was not what we got. Staff and service was good but not great. Very low key vibe. Not a party destination
Stayed 4 nights in Dec 2024

10/10 Excellent

Aleksandr, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Torrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second year in a row visiting Serenade All Suites Adult resort and it definitely did not disappoint! Entire family loved everything about the facility. My only suggestion is that there more food options. More cuisine options would be good.
Stayed 7 nights in Dec 2024

6/10 Okay

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Nancy C, ROSELAND

Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and kind people
Stayed 6 nights in Dec 2024

10/10 Excellent

Corey

Stayed 6 nights in Dec 2024