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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Restaurant
Restaurant
On the beach, white sand, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(135 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool View

9.4 out of 10
Exceptional
(116 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, (6034)
$374 nightly
The price is $374 total
includes taxes & fees
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1807 out of 2920 reviews
Rating 8 - Good. 670 out of 2920 reviews
Rating 6 - Okay. 276 out of 2920 reviews
Rating 4 - Poor. 98 out of 2920 reviews
Rating 2 - Terrible. 69 out of 2920 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joelle

Stayed 5 nights in Mar 2025

4/10 Poor

Essense

Traveled with partner
Disliked: Staff & service, amenities
Horrible! do not stay here. Though the rooms were spacious the staff lacked a standard level of friendliness and were unaccommodating, when I first arrive to the resort, no one was standing there to greet us. There was somebody just standing outside and we had to approach them for direction we didn't receive a welcome drink or even a wet towel as I had seen they had done in others videos. I also have had very many experiences with all inclusive hotels, so for me this is pretty Standard.No accommodations were shown for my special request when I had explained that I was coming to celebrate a birthday. Some rooms had banners about the certain events they were coming to celebrate, but for me, there was nothing done. The staff was borderline rude as even when you eat at the hotel you have to wait on them for water/juice & pop and most would just look at you and then have an attitude when asked for something. The maid constantly came in our room unannounced as we were laying down and would not give us towels for some reason even if we were trying to exchange our old ones for new ones. The manager approached us one time while we were out for breakfast because we had took a buffet plate back to the room due to their room service ending at 10:30pm And he brought about five people with him to talk to us about the situation in front of everyone! They do not provide beverages if you order room service & the list of Cons go on… do not waste your money here you will be disappointed!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

jacinta del carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodations i will definetly be back. Staff are friendly and hotel is clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was great except for the very loud entertainment on 3 of the 7 nights. Our room was just behind the stage and the entertainment was so loud. I had originally chosen this resort because it was supposed to be a quiet resort
Stayed 7 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Serenade All Suites is a very good adult only all-inclusive: good beach, good service, good food, good entertainment, spacious rooms, 3 big pools...no need to leave unless you get bored with all that daily swimming, drinking, eating etc.

8/10 Good

Darrell

Stayed 3 nights in Mar 2025

2/10 Terrible

Zhanneh Mickalah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not enough food options especially for breakfast it’s very small and a lot of people. Hard to get reservation for dinner etc. Staff ruined the whole stay they are very mean, terrible, and unkind attitude is 0 I heard soo much other guest complaining too I will never go back to this hotel
Stayed 7 nights in Dec 2024

10/10 Excellent

Quanesia

Stayed 5 nights in Feb 2025

10/10 Excellent

Audrey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t many activities and what there was wasn’t advertised or shown posted on the website.
Stayed 10 nights in Mar 2025

6/10 Okay

MARK JOHN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had to work hard to get the room we booked. After 3 times back and forth to front desk we got what we ordered. 12000 steps on pedometers just checking in. Beer and liquor selection good. Frosty and mixed brings heavily watered down. Beach is nice but shallow due to a sandbar. Literally have to kneel down to get water over your waist. Is great for kids. Pools are beautiful. Food was subpar for us. 9th trip to Punta Cana and this was the worst…. For us that is. People are eating and I guess it has a decent selection. Just didn’t do it for us. Lots of flies all over the food in buffets. Big turn off…… remember YouTube travel bloggers mostly get there stays comped thus their reviews normally give higher marks . It’s an ok place if you’re looking to try a new resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Kimberly Allison

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stayed at this resort with 13 friends for 5 fabulous days! Very clean, super friendly staff, plenty to eat and drink, and I got an amazing massage in the Spa. I would’ve liked more options for entertainment on the adult side. Pool activities were fun. I would stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place I’ll be back soon the food in the buffet could use more variations but it was good
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional when a couple of items disappeared from the room (an innocuous mistake by the maid)
Stayed 4 nights in Mar 2025

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very communicative. They answered all my questions I had and attended to my needs. They were welcoming, and I would love to come back here. I would definitely recommend it to anyone.
Stayed 3 nights in Mar 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a vacation to relax and unwind, this is the place. It was nice to have access to the family side for a more livelier time if wanted though. The resort is beautiful and clean. Loved the size of it and getting around was quick and easy. The three pools are all spotless with plenty of loungers. The beach is beautiful with powder like sand. Lots of loungers on the beach too with lots of palapas for shade. The food is your typical resort food. Not horrible but not amazing. Drinks were tasty. Our favorite was the coco loco but it depended which bar made it. The staff for the most part were friendly but not as friendly as other resorts I’ve been to. At times, we were flat out ignored at the bar trying to order. The entertainment staff were probably the most friendly, engaging in conversations and always a warm greeting everyday.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jenea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing but to get to anything was going to cost you about $50 to take a taxi. Not a lot to do after dinner unless you went to the family side. But overall great service and staff was very friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Johanna

Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew, Belmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Modern rooms and well decorated. The food options were plentiful and wide variety of choices. The all-inclusive package is exactly what I expected. The beach area was very clean and tidy with plenty of longe chairs and cabana beds. Attention to detail of this resort was amazing. Will definitely return, especially with the new building and casino scheduled to be completed by the end of the year. One of the nicest resorts in Punta Cana!
Stayed 3 nights in Mar 2025

6/10 Okay

Smiley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall property was good. There needs to be consistent entertainment throughout the day on the adult side. At least some music to have guest more engaged. Don’t mingle parties with the family side. Foam party was the best part! Other than that, it was too quiet during the day and I would have at least enjoyed some music at the pool side.
Stayed 4 nights in Mar 2025

4/10 Poor

Kenneth Shawn

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff were inconsistent with the property rules. In the restaurant area where you ate at the buffet instead of having stations for drinks you had to wait for staff to come around and ask you for drinks. That of course took forever if you wanted something other than water. Also going to a tropical island I expected there would be fresh squeezed juice but, there were no fresh orange juice, just orange drink, no freshly squeezed papayas juice or mango juice, just highly processed sugary drinks. Excursions were all extremely late for pickups not to mention one excursion was supposed to be for two hours on a two man speedboat and it lasted 45 minutes. Not only did I get my money back but I would NEVER recommend any of there excursions. They say that they don’t represent the hotel but, guess where you purchased the excursions? Right there on the hotel premises. Just do better! E didn’t ask for anymore than what we paid for and didn’t expect anything more. I’ve been to Punta Cana 3 others times before this and service has never been this poor. I don’t know if it’s because the locals how found ways to scam money from tourists so they don’t feel the need to do there best for tips or because they truly was no management around to keep people in check. Either you will be over charged for things and won’t find management until you’re in the lobby ready for check out. Nothing to make your trip/experience better…..good luck and I hope others can have a better experience
Stayed 7 nights in Mar 2025

10/10 Excellent

Chasidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 6 nights in Mar 2025