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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
3 outdoor pools, free cabanas, pool umbrellas
Master Suite | Minibar, in-room safe, desk, laptop workspace
Exterior
4 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, (5791)
The price is $386
per night
$455 total
includes taxes & fees
May 11 - May 12
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1641 out of 2623 reviews
Rating 8 - Good. 585 out of 2623 reviews
Rating 6 - Okay. 248 out of 2623 reviews
Rating 4 - Poor. 83 out of 2623 reviews
Rating 2 - Terrible. 66 out of 2623 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Alla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, glad I chose to go with this resort for our honeymoon 😊
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Stayed 9 nights in Oct 2024

10/10 Excellent

Sara Della

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great exeperience! Beautiful property and grounds. Friendly and responsive staff. Very spacious and always found chairs around the beach and pool. We enjoyed the food and found that there was a good variety! Would definitely visit again!
Stayed 7 nights in Jan 2025

6/10 Okay

Jane K

Liked: Cleanliness, property conditions & facilities
Could not get reservations at any of the restaurants. Tried within 10 minutes after check in and were already fully booked and pool was very cold.
Stayed 4 nights in Jan 2025

8/10 Good

amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Jan 2025

10/10 Excellent

Alla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked rooms, food and great music in the evening. Coffee bar is amazing. Cocktails presentation in the evening was amazing. One small feedback is difficulty for restaurant reservations. And what we did not like is the beach. It was clean but the water was only walkable and we could not swim. This beach is for kids.
Stayed 10 nights in Jan 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Jan 2025

4/10 Poor

Mohaddeseh Heydari

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The worst service ever! Every simple request turned into an argument. They claim to have 24-hour maintenance, but that is simply not true! After 11 PM, there is no way you can find anyone to help. They have a fancy useless app for requesting service and maintenance, but don’t expect to get any! The service at the restaurants, especially the buffet, was shockingly poor. We had to ask multiple times for basic things like drinks or cutlery, and even then, we often had to argue just to get what we needed. It felt like the staff was overwhelmed or simply uninterested in providing good service. The resort claims to have a mexican restaurant for lunch. The food there is exactly the same as the buffet. Nothing mexican! It’s clear they prepare food in bulk and distribute it across all dining areas throughout the day. There’s absolutely no reason to recommend this resort to anyone!
Stayed 5 nights in Jan 2025

6/10 Okay

Reza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Serenade All Suites is a beautifully designed and very clean resort, with impeccable attention to detail in its maintenance. The cleanliness and aesthetics truly stand out, creating a relaxing and inviting atmosphere for guests. The food at the restaurants was excellent, offering a variety of delicious options that we thoroughly enjoyed. However, the process of making reservations was challenging. The staff’s communication skills were a noticeable issue—many struggled with English, which made interactions frustrating at times. Additionally, there were moments when staff seemed inattentive or not fully engaged, which impacted the overall experience. While the resort has many positives, these service and communication challenges made it less seamless than we hoped. I wouldn’t discourage anyone from visiting Serenade All Suites, as it’s a beautiful property with good potential. However, I’d recommend being prepared for possible communication difficulties.
Stayed 5 nights in Jan 2025

10/10 Excellent

David Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Serenade All Suites. We would definitely return!
Stayed 9 nights in Jan 2025

6/10 Okay

Brian

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property for four nights . It was absolutely wonderful. You can tell they opened not too long ago as everything feels so fresh and new. Staff were consistently friendly and attentive. Food was delicious . Overall one of the best all inclusives I’ve been to and would highly recommended it to anyone. Will gladly come back !!
Stayed 4 nights in Jan 2025

10/10 Excellent

matthew

Stayed 5 nights in Jan 2025

10/10 Excellent

James Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

2/10 Terrible

Amir Reza

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort seemed alright at first but then we started seeing intentional miscommunication by the staff! Didn’t let us reserve any restaurants for two days and then didn’t help us with other nights bookings. We booked a restaurant at 9 and was told by the staff it closes at 9!!! Totally unacceptable and disappointing! There were no food stations throughout the day other than the buffet and an a la carte italian restaurant with mediocre service and food! The buffet food was alright but the restaurant options were very limited and mostly unavailable! The room service was below mediocre! We were provided with amenities but no food or hot water or coffee or anything. The staff didn’t want to understand or didn’t really understand English! We had to spend a loooong time trying to make them understand and we ended up with wrong services and misinformation and so on! I can go on and on but you get the point. Unless you have a B1 Spanish knowledge and are looking for just a pool and a pool-side chair lounge only, you should avoid it.
Stayed 5 nights in Jan 2025

8/10 Good

Gregory Tod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lisa, Roslindale

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisha

Stayed 4 nights in Jan 2025

4/10 Poor

Susan

Liked: Property conditions & facilities
Disliked: Staff & service
The majority of the staff were unfriendly save for Amelia and Shani and Lyedy. We felt like we were a bother to them. Won’t return.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristen

Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Stayed 4 nights in Jan 2025

8/10 Good

Shamiya

Traveled with partner
Liked: Cleanliness
I like the resort ! Clean and beautiful just wish it was more liveliness on the resort it was boring but perfect if you only want to relax and be at the pool.
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia, Miami Gardens

Stayed 4 nights in Dec 2024