Serenade All Suites - Adults Only Resort

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
3 outdoor pools, free cabanas, pool umbrellas
Exterior
4 bars/lounges, swim-up bar, poolside bar, beach bar
Master Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Pet friendly
  • Room service
  • Parking included

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    3 min walk
  • Mylos
    2 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive

Room options

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1368 out of 2137 reviews" "
Rating 8 - Good. 459 out of 2137 reviews" "
Rating 6 - Okay. 195 out of 2137 reviews" "
Rating 4 - Poor. 64 out of 2137 reviews" "
Rating 2 - Terrible. 51 out of 2137 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonah William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working here are absolutely amazing.
Stayed 12 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is AMAZING!!! From the moment i stepped foot onto this property I was welcomed and treated like VIP. It started with the VIP checkin with Jonathan at guest services. Not only was checkin a breeze, i was greated with a drink and beautiful chocolates in my room. This was my first time as a solo traveler and Jonathan made me feel so safe. Any questions I had or things I needed he helped me to find. The grounds are breathtaking...the pictures do it no justice. The pools, exclusive rooftop infinity pool, and food was superior! George with spa services is THEE BEST!!! He not only helped to book spa service, but also walked me around the facilities showing me the gems of the hotel. PLEASE GO SEE HIM..you will not be disappointed. The spa service is amazing...ABSOLUTELY AMAZING!! Malene who did my relaxing massage and spa service was EXCELLENT!! It was the best spa treatment I ever experienced and I have been to plenty! The whole staff was welcoming and knowledgeable. I will never forget my stay here. I will be back family. Thank you so much for your amazing hospitality!
Stayed 4 nights in Oct 2024

8/10 Good

Ihra Shane Pascua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks very modern and clean. The beach had an area that wasn’t covered with seaweeds but the water was kinda murky. Overall the beach experience was good. Food was good (better than most all- inclusive places we’ve been to) however the AC inside the restaurants (steak house and French restaurant) were off the entire time we were there. The humidity was through the roof and we were sweating our balls off during dinner which made the experience terrible. We left right before dessert because we couldn’t handle the heat!
Stayed 4 nights in Sep 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Tashaea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Nice and clean. Food was delicious! Service was awesome. All the staff was very friendly
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night life can be improved a bit with more options.
Stayed 8 nights in Sep 2024

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel already booking to go back next year
Stayed 7 nights in Sep 2024

6/10 Okay

Anastasios

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and beach but isolated and nothing special about the food, ordinary to poor.
Stayed 6 nights in Jul 2024

8/10 Good

Kirk Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off the property is under a year old and a lot more mordern. Customer service for the most part was excellent. The grounds were very nice, pools were also great. Some negatives that i will attribute to growing pains. Some of the building craftsmanship was sub par. Loose doors, railings, tilework was pretty sad. We did find beach chairs, tables, to be filthy everyday without seeing them being cleaned. They seemed to be out of beach towels a lot and the condition of them were pretty bad lol. These may be small details but to me they form the much larger picture. Food was great, booze was great and rooms were spacious. This resort is full of hardworking people that are honing their skills. Thanks for the wonderful stay.
Stayed 7 nights in Sep 2024

8/10 Good

Anandbabu J, Morganville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good daily entertainment programs and the property was kept real clean and nice. Pools were great. Loved the infinity pool at the family side of the resort. I am vegetarian and my wife is vegan, and we found the buffet hall at the family side of the resort had more options than the adult side of the resort's buffet hall.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas Silvio

Stayed 5 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Digna

Stayed 4 nights in Sep 2024

4/10 Poor

Raul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our stay at Serenade All Suites was a mixed experience. The resort itself was well-maintained and clean, and the rooms were kept immaculate thanks to the excellent housekeeping staff. However, the overall hospitality left much to be desired. While some staff members were polite and friendly, we encountered several who were rude, rolling their eyes at us or ignoring simple requests, such as asking for water. The service at the buffet was particularly disappointing, as we often waited an extended amount of time just to get drinks. The staff seemed more interested in chatting among themselves than attending to guests. As for the food, it was decent overall, with the Hibachi standing out as the best meal we had during our stay. The coffee bar was a highlight, thanks to the sweet and attentive staff there, and our couples’ massage at the spa was absolutely worth it—an amazing experience. Special mention goes to Roberto at the pool bar, who was one of the few standout staff members. He was incredibly friendly and a fantastic bartender. However, we were disappointed with the “Expand” staff, who lured us into a two-hour meeting under the guise of giving us a spa coupon, only to waste our time with what felt like a timeshare pitch. It wasn’t worth it, and I would advise others to steer clear of this. All in all, while there were some bright spots, the inconsistent service and poor hospitality would make us reconsider returning. In hindsight, we w
Stayed 6 nights in Sep 2024

8/10 Good

Wayne, Fairburn

Traveled with partner
Liked: Cleanliness
I liked the pool, beach and hotel. Felix definitely was attentive to our needs. Adult side needs nightly entertainment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kia Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort so much. Felix was the best staff member by everyone was always happy and helpful. Will be going back for sure!
Stayed 5 nights in Sep 2024

10/10 Excellent

Denario

Stayed 4 nights in Sep 2024

10/10 Excellent

shianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, food was very good and this is not usually the case with most resorts
Stayed 5 nights in Sep 2024

10/10 Excellent

Lexey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this property was amazing from the time we entered to the time we left everybody was so friendly the rooms were cleaned I’ve never wrote a review but this property deserves one I will definitely be coming back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Stayed 5 nights in May 2024

10/10 Excellent

MABEL CRISTINA, Melville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Garfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff. The gym is fully equipped which allows for a great workout for any targeted area. Restaurant options also decent on the adults only side.
Stayed 4 nights in Sep 2024

10/10 Excellent

GREGORY, gainesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was amazing.
Stayed 3 nights in Sep 2024

8/10 Good

Juanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is new...and quite modern. Staff work hard at ensuring the facility has an immaculate presentation. Pools and beach are beautiful. One issue is there was no irons, instead the rooms have steamers, which wasn't good enough. Food needs to b tasted before serving. Some foods were too salty.
Stayed 9 nights in Sep 2024