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Serenade All Suites - Adults Only Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Restaurant
View from room
Hair salon
Couples treatment rooms, sauna, steam room, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Restaurant
  • Spa
  • Gym
  • Pet friendly
    Pet friendly

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    3 min walk
  • Dolphin Explorer
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive

Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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Outdoor pool

Serenade Punta Cana Beach & Spa Resort - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
4.0 out of 5, Very Good, (5259)
The price is $267
per night
$315 total
includes taxes & fees
Dec 9 - Dec 10
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1265 out of 1957 reviews" "
Rating 8 - Good. 412 out of 1957 reviews" "
Rating 6 - Okay. 178 out of 1957 reviews" "
Rating 4 - Poor. 56 out of 1957 reviews" "
Rating 2 - Terrible. 46 out of 1957 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Piña Colada was extremely friendly & personable. She kept us up to date with the scheduled activities for the day & shows. She help make reservations for dinner and went out of her way to make sure we were having fun. All staff members were extremely helpful and friendly as well. We will be back!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheli

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Truly recommend!
Stayed 4 nights in Aug 2024

6/10 Okay

Blake

Traveled with partner, Traveled with family
Disliked: Staff & service
Overall good, nice beach. A lot of people bug you at the beach if you get near or off the resort property line. Some staff was awesome and some seemed unhappy to be there. No food option for the beach. Frozen drinks had hot alcohol added so they were instantly warm liquid. Reservations were required for dinners but food was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Darin Rayon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property for vacation
Stayed 4 nights in Aug 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jul 2024

10/10 Excellent

adyb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A dream come true
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service
Beautiful design resort. Needs more care, pretty new but already showing signs of damage.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was incredible. Great food, great service, rooms were amazing and AC worked great! I have stayed in a few hotels in punta cana area and this has been one of my favorites. You have access to the family part of the hotel which means more options of pools,bars and restaurants including activities! The only thing I was not a fan of was that after 1:45am there was no food options available. We went out to party and when getting back to the hotel there was no where we can get anything to eat! This needs to be fixed but aside from that everything was great!
Stayed 7 nights in Aug 2024

8/10 Good

Tricia Marie

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

WARREN LYNDELL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good new resort with beautiful pools great staff and decent beaches..the food options were good but not as expansive as some restaurants were closed some night The food selection at the Italian I didn't prefer Overall a good 4/5 resort with some improvements can compete with 5 start resorts 15 min from airport
Stayed 5 nights in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean. Well maintained. Very limited room service. Staff were minimally engaging and attentive. Hallways were very loud when carts were being pushed along them. Many times I would request a drink and staff would just never bring it. They seemed to do the bare minimum in most encounters, which were seemingly avoided at all costs. Only one person during my 7 day stay asked if I wanted a drink while poolside. Not the most travel friendly for solo travelers; felt often ignored was certainly not the recipient of the same level of service as those I witnessed around me. In general, staff just didn’t appear very happy. Food service workers appear to need some fans and cooler working environment. Beach was well maintained and the water was better than the other resorts I stayed in - hardly any seaweed. Part of the electricity in my room went out at least 4 times that I noticed. For some a plus and for others maybe not great, not one mention was made regarding spa services or tourist destinations. All in all, this was an extremely basic operation and not one I’m inclined to return to, but great for anyone just wanting to be completely left alone.
Stayed 7 nights in Aug 2024

8/10 Good

Dwight Lamont Bland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff was really friendly and helpful. Some staff spoke very little English, and while others were more fluent. This did not bother me or my wife because we were not in the U.S. lol. The biggest thing we felt was lacking was the quality of the food. A lot of the food in the buffets was stale or did not taste very good. I recognize it’s difficult to have quality control when you’re cooking for so many people, but it was still a bit disappointing. We wished there was better communication about purchasing excursions as there are many commission based workers wandering the resort trying to sell packages. We also wished there were more activities during the day. Overall it was very beautiful, peaceful and convenient stay. Would recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Sheila Corona

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pools and ambiance is lovely. The room service was a 4/10, being that we had our wait time be over an hour and often have to argue that they delivered the things to the wrong room and we had not received our things. The staff were okay, some were very friendly others treated us like a nuisance. Overall the place was okay.
Stayed 4 nights in Aug 2024

2/10 Terrible

Angel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst resort I’ve ever visited. For starters the resort is DEAD literally no entertainment, no liveliness, no fun. The food & drinks are mediocre at best & most of the restaurants at the resort require you to make a reservation BEFORE 3pm the day of. The rooms have water damage & mold, if you pay attention to your buckling room door before even entering the room you’ll notice that right away. The plumbing is bad, my room flooded and after making friends with 2 other couples on the resort we found out this wasn’t a “one off” both couples experience shower flooding as well. The store/gift shop don't allow you to charge things to your room. You must pay with cash or card. They were not very hospitable or accommodating. I booked the swim out suite with garden view. I definitely did not have a view of a garden. My view was literally a huge pile of dirt from the workers actively digging (I’m assuming to work on the pipes due to the bad plumbing) when I asked to be moved I was quoted an additional $70 per night for a room change. Honestly this was just the first day. I wish I could write a full essay on this place but I’m limited to 1500 characters so I’ll just end with this. I’m not a person that ever writes reviews, good or bad! I’m also a person that takes negative reviews with a grain of salt because some situations might’ve been a “one off” and in those cases don’t accurately reflect the business. With that being said, this place is a DUMP!! Don’t do it!
Stayed 6 nights in Aug 2024

8/10 Good

Jose, danbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 6 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Oniel, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es increíble tienen el mejor servicio al cliente todos sus empleados son excelentes y muy atentos a las necesidades de los huéspedes la comida 100/100 los tragos espectaculares el servicio de habitación excelente!!! Espero volver a regresar pronto a Punta Cana y sin duda me quedaría de nuevo aquí.
Stayed 6 nights in Aug 2024

10/10 Excellent

William De Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I met were amazing the food options were great close to the beach and so much amenities! Can’t wait to go back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great !!!
Stayed 4 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Carlos Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property . I suggest getting the ground floor rooms with pool
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and staff were all pleasant, helpful and attentive. I enjoyed their activities person “pineapple,” and my only recommendation would be to have Dominican food on the property.
Stayed 6 nights in Aug 2024

10/10 Excellent

LORENZO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024