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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Coffee shop
Lobby sitting area
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • All inclusive
  • Breakfast included
  • Bar
  • Gym

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪8 min walk‬
  • Arena Gorda Beach
    ‪8 min walk‬
  • Punta Blanca Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

Junior Suite, Connecting Rooms, Courtyard View (Superior, E)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Courtyard View (Superior, E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Tropical View, U)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (L)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.1 out of 5, Very Good, (1631)
The price is $575
per night
$575 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

Hotel Riu Palace Punta Cana - All Inclusive

4-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Punta Cana - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Hotel Riu Palace Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1183 out of 2237 reviews
Rating 8 - Good. 563 out of 2237 reviews
Rating 6 - Okay. 274 out of 2237 reviews
Rating 4 - Poor. 93 out of 2237 reviews
Rating 2 - Terrible. 124 out of 2237 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tammie

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
What I dislike about bathroom it smelled of urine the toilet boil brush was keep next to the toilet with a watery substance. I realize when i dump it the urine smell went away. Lucky enough I travel with Clorax wipes. I don't think something like this should be kept inside the guess room when House Keeping is coming in every day. The food was okay at best you can definitely tell the food was recycled. But the staff was outstanding with being helpful. I read the reviews so i didn't expect to much.
Stayed 3 nights in Nov 2024

6/10 Okay

BRANDON, ROSLYN

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this property all I can say is amazing

6/10 Okay

Nathalia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Just OK, nothing spectacular. The hotel is very old and you can quickly tell it needs some TLC. The AC's in the room don't cool very well and take away the moisture, my books and clothes were all damp. Some areas have mold, toilets dont flush well, but the showers were great. The liquor was bottom shelf at best. Most people are drinking beer and champagne for a reason. Very underwhelmed with the quality of drinks. Food was pretty good. Buffet near the pool was great for lunch. Water park was a good 15 minute walk. There are many Riu hotels on this property and the water park is shared by all. The park itself was fun. No alcohol or food at the park, just sodas.
Stayed 4 nights in Nov 2024

10/10 Excellent

adib

Stayed 5 nights in Nov 2024

6/10 Okay

Sean

Stayed 3 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lydia Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is beautifully maintained and clean. Staff were friendly and helpful. Food was excellent. I would definitely stay here again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Sabreen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at RIU PALACE PUNTA CANA WAS HORRIBLE . yes the employees service was great . It wasn’t them it was the HOTEL OVERALL overall it was a mess especially for them to be get the amount of money they get . Sports bar / Lounge had little to no food selection only boiled hotdogs that sat out all day , cold cheese & hard bread . Uncooked mega burgers with no condiments . Electric went out consistently within the whole hotel and in order for yours to work in your room you have to insert your key on the wall and play with the switches in the room . You have to ask for covers . Room smell like mold and have a muggy moist feel in the room . Room service terrible . Only have PORK PRODUCTS.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff will make serving you and making you happy there TOP priority.
Stayed 6 nights in Nov 2024

8/10 Good

Adela

Liked: Staff & service, property conditions & facilities
Everything is perfect except rooms has a smell
Stayed 7 nights in Nov 2024

6/10 Okay

Kareem

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Akobir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always happy and helpful, it makes a big difference on a vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome job
Stayed 4 nights in Nov 2024

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning, I check into the resort on 11/22/24 , where I expected to have an amazing experience, however I was met with several problems. Upon entry to my room 1011 my outlets did not work so I was unable to charge my phone. I immediately went to the front desk where they sent someone to look at it. The man juggled the cord and it came on and that’s what he explained I had to do, which was very unsafe. On Saturday 11/23/24 while trying to get ready for a big birthday celebration I was here for I had no power at all due to the power going out in the entire resort. I called for someone to come assist leaving me standing in the hallway for a period of time I went to the front and the man at the desk seemed to be upset that I was upset. My room was changed to 1011 , however I missed my ride and lost $150.00 deposit out down. Sunday morning when I woke up my purse was full of tiny bugs and I was dumping them out. I was so disgusted and outraged. As I was leaving the resort and scared to miss my ride I left for the day and was gone all day and was not able to speak to anyone. When arrived back to the resort I found roaches on my bathroom sink and in the shower. As I was packing my bags on Monday 11/25 there was the same small bugs that was in my purse coming from my suitcase. I had to remove everything and shake it out and they were falling out a lot. When I started looking closer I had a bunch of bugs on the beads well. As I was leaving out my room to go to the front a roach
Stayed 3 nights in Nov 2024

10/10 Excellent

Girvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Mauricio

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was on a floor level almost a mile from the beach, the dresser was falling apart, the AC rattled, we found a roach, the linens and furniture where spotted with paint the shower was half broken and the ice machine in our vicinity was broken the whole time
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Stayed 5 nights in Oct 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 7 nights in Nov 2024

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in the room worked
Stayed 5 nights in Nov 2024

10/10 Excellent

William J, Timnath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Food was great. Room was really nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Julio

Stayed 7 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 6 nights in Nov 2024