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Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
On the beach, white sand, beach cabanas, sun loungers
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Sauna, spa tub, steam room, body treatments, aromatherapy
Room (THE PINEAPPLE) | Living room | 42-inch flat-screen TV with digital channels, TV, MP3 dock

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • All inclusive
  • Laundry
  • Air conditioning

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    6 min drive
  • Macao Beach
    13 min drive
  • Cana Bay Golf Club
    17 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    34 min drive

Room options

View all photos for Suite (NEST SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (NEST SUITE)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (NEST SWIM UP SUITE)

Suite (NEST SWIM UP SUITE) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (NEST SWIM UP SUITE)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (SWANK)

Premium bedding, free minibar, in-room safe, individually decorated

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (SWANK SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (SWANK SUITE)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Pool Super Villa

Pool Super Villa | View from room

Pool Super Villa

  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Suite (SWANK WRAPAROUND SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (THE PINEAPPLE)

Room (THE PINEAPPLE) | View from room

Room (THE PINEAPPLE)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite (PAD SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (PAD SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (FLAT SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (FLAT SWIM UP SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (SWANK PLUNGE POOL SUITE)

Exterior

Suite (SWANK PLUNGE POOL SUITE)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (PAD SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (PAD SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (FLAT SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (FLAT SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Standard With Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Standard With Garden View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Superior With Pool View

Premium bedding, free minibar, in-room safe, individually decorated

Room Superior With Pool View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Premium With Pool View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Premium With Pool View

  • Sleeps 4

View all photos for Family Suite -6 Guests- With Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s) and 2 Twin Bed(s)

View all photos for Family Suite -5 Guests- Superior With Pool View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite -5 Guests- Superior With Pool View

  • Sleeps 5

View all photos for Suite Junior

Premium bedding, free minibar, in-room safe, individually decorated

Suite Junior

  • Sleeps 5

View all photos for Suite Super With Pool View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Super With Pool View

  • Sleeps 5

View all photos for Suite Superior With Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Superior With Garden View

  • Sleeps 5

View all photos for Quadruple Suite Deluxe With Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Quadruple Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s)

Suite With Garden View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Suite With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

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About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is a smoke-free property.

Zest - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. A children's menu is available.
Zest Character Breakfast - This theme restaurant serves breakfast only. A children's menu is available. Open select days.
Fresco Bar & Grill - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Kitchen 23 by Le Chic - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
BRGRS.PH - This theme restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 9 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 822 out of 2098 reviews" "
Rating 8 - Good. 412 out of 2098 reviews" "
Rating 6 - Okay. 358 out of 2098 reviews" "
Rating 4 - Poor. 242 out of 2098 reviews" "
Rating 2 - Terrible. 264 out of 2098 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Socrates, jamaica plain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Milton, MIami

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not for small children
Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela Lavetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing the staff was great I would definitely come back
Stayed 5 nights in Aug 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice and clean. The pools were very clean and the beach was nice . The kids had a great time with all the character and the water park was also really nice . However the food at the buffet was not that good .
Stayed 5 nights in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar con muchas opciones , mi familia y yo encantados con todo en general,resaltar el servicio el cual es ecepcional en todos los aspectos, resaltando a rafael el bartender del fresco , a luis , jose , alexis, bartenders de la piscina principal , y en especial a francisco,bartender de la piscina principal, mas que agradecido , tambien nathaniel room service , darling en el aqua nick, mas que eso en general a todos los trabajadores , mil gracias por haber hecho unas hermosas vacaciones para mi familia, gracias.
Stayed 8 nights in Sep 2024

4/10 Poor

Patricia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
THIS PLACE IS TOO EXPENSIVE TO HAVE SUCH BAD SERVICE AND ACCOMODATIONS. IT IS A BEAUTIFUL HOTEL THAT IS NOT MANTAINED. NO AIR CONDITIONER IN A CLOSED DINNER AND NO DRINKS
Stayed 2 nights in Aug 2024

8/10 Good

Ewelina

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I like the service , everyone very welcoming and helpful. I did not find too much verity of foods. Besides the buffer and burger place there was not much others. The Asian restaurant has food which none of these meals has any close taste to Asian- Chinese food. The worst part is that restaurant is infested with roaches , very important to investigate. The Italian restaurant was a huge disappointment, food served was not what was ordered, messy, workers had too many people to handle and disorganized. The planet restaurant, cool but don’t understand why you need people to make appointments. Food , sucks. Maybe the food goes with the theme but none of it tasted well. 1/10 - 10 being delicious. Also, there should be more activity for kids. It is a kids resort but evenings not much to do. You should keep a pool table, tennis table, have games with kids and entertain, Thai resort was meant for kids but after 3 days it becomes boring. Note I came twice Thai year, in end April and August. I think that was my last time.
Stayed 5 nights in Aug 2024

10/10 Excellent

pedro

Stayed 1 night in Aug 2024

4/10 Poor

Olivier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El área bien, el staff sino me interesaba su plan vacacional desaparecen, la comida regular, no habían opciones
Stayed 3 nights in Sep 2024

10/10 Excellent

Lamere

Stayed 4 nights in Aug 2024

10/10 Excellent

Sol Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed this place, my baby girl had so much fun. Service was great, Dahianna made everything we needed possible. Staff were great too. This place was the perfect choice for our family vacation.
Stayed 5 nights in Sep 2024

8/10 Good

Luisanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice & modern… however the food was not good at all . And because it’s no dinner reservations for the restaurants … it’s a long wait to be seated … once seated it’s a very long wait for your food to be served. The buffet style food was sooo bad … I was very disappointed. I went with my family to celebrate my daughter’s birthday… my mom aunt , sister , daughter & 2 nephews… none of us like the food . Other people we met also complain to us about the food being nasty . Not much to do after 9pm and little activities for kids . Not worth the money … however the hotel is very pretty .. & very modern… they also do a great job keeping it clean.
Stayed 5 nights in Sep 2024

4/10 Poor

Andrea

Stayed 1 night in Aug 2024

4/10 Poor

Maria Salome

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was a place I was looking forward to bringing my kids to. I had heard good things and it seemed very fun but it was very disappointing. Their whole thing is based on being gourmet and their food was really bad. They often didn't have what you saw on the menu and what they did have wasn't good. Sodas were watered down and drinks were not good either. Unfortunately, they are running a business for money and are paying very little attention to details. The cups NEED to be replaced.. they were really old and scratched up. We waited all day to get into sky walker for my son's birthday and the food they did have available wasn't great. At the end we wanted to order the sphere and they were also out of that. The person waiting our table was just trying to finish up but another lady working there was very kind and when she heard me upset about the service she figured out away to bring my son a dessert and sing happy birthday which I appreciated. I expected a livelier atmosphere but they don't really play music. All the "experiences" you have to pay for like the slime.. we paid a lot for the breakfast with characters and it wasn't good. Some staff members seemed annoyed when it came time to taking pictures and try to rush you after you paid so much for bad food and pictures. kids didn't really enjoy the breakfast. Kids liked the place but they disliked how very little there is to do in the water park. Also if you are Dominican some staff treats you poorly
Stayed 3 nights in Sep 2024

10/10 Excellent

JULIO C

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park
Stayed 4 nights in Jul 2024

8/10 Good

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

GENCER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

ROSINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous,my family and I have a Nice experience in this resort,having fun every day,and the personel there make us feeling like in family.I really recomend Nickelodeon to visit!
Stayed 3 nights in Sep 2024

4/10 Poor

Emeli Altagracia Jesus

Stayed 3 nights in Sep 2024

2/10 Terrible

omar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service half of restaurants closed
Stayed 3 nights in Sep 2024

6/10 Okay

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
To be honest,every time someone goes to a facility we like to compare to the other facilities,I believe I had to high expectations about this resort,anyway my kids enjoyed it but they are kids they would like it anyways. I believe the closing times for some areas could be better,specially having the icecream area to close at 10:00 pm? Really? Another thing the experience to the dining options for the kids you have to pay extra money,some staff members look like they don't wanna work there specially the girl at the icecream area,not greeting the guests and with a straight face, Some staff at the buffet also not smiling. For the bar not many options,piña colada tasted horrible not even like piña colada. How is possible if you want cognac or other expensive whiskey you have to buy the full bottle? When I got to the room was not completely clean and there was leftovers of a cigarette like seriously my 10 months baby was having this on her hands,which there was a follow up for it. Anyways I don't think I would come back to that resort,definitely would not recommend to anyone. Some staff members were cortious,for example Luis David from room service,excellent and genuine,you need more staff like him,the guys at the garden were always smiling and greeting and the girl at fresco Paola very good as well.
Stayed 3 nights in Sep 2024

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Danny

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Service was the worst. They never had any of the drinks from their own menu at the swim up bar. They didn't clean our room for 4 days. Was just not what I was expecting but I should have known. When I booked, the reviews seemed great. When I went back to just do the quick pre trip glance to remind us of activities, etc. I was reading the reviews and it seemed that maybe management or something has changed because all of the reviews have been downhill. I'm not a complainer, nor do I leave reviews, this might be the 5th in my entire existence on this planet. With that said, the most important thing, the kids had fun. But they likely could have had fun at a motel 6 with a pool.
Stayed 6 nights in Aug 2024

2/10 Terrible

OMAR

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING**** This "Resort" is a SCAM. Since the minute you walk in the door to the minute you leave, from poor staff, horrible food (nasty) some of them even unsafe to consume. the rooms are a joke, the fridge does not keep your beverages cool, the room service never comes after placing the order, the showers are FULL OF MOLD, you ask for a better service or changes they practically laugh in your face since they know if you are from another country there's nothing you can't do other than wait to check out. I spent a fortune bringing my whole family here and it was the biggest mistake I have ever done. DO NOT WASTE YOUR TIME AND MONEY
Stayed 6 nights in Aug 2024