Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

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4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Aerial view
Children's play area - indoor
Property amenity
Club Suite, 1 Bedroom (Master) | Living room | 42-inch flat-screen TV with cable channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪1 min drive‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Resort View Junior Suite King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1345 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • Ocean view
  • 603 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Hyatt Ziva Cap Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Ziva Cap Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Ziva Cap Cana - All Inclusive has designated areas for smoking.

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned and can't stay enough about the great experience we had, all the staff were very attentive, professional we missed this type of great service, they all went above and beyond to keep you satisfied. I want to highlight a few I remembers, Carlos in the Asian - Hibashi did a fantastic show, Glenny who helped coordinate a special arrangement for our daughter's birthday, which made it an unforgettable day. The team with the entertainment (Nelson Vargas), and this are just a few of the names I can remember. The food in each of the restaurants was fresh, such a large variety for all the tastes and needs. Thank you Hyatt for such an amazing experience. Hope to be back soon.
Stayed 6 nights in Feb 2025

10/10 Excellent

Homiyar, neshanic station

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Loved everything about it especially my iced coffee.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 day trip (two adults, two kids). Good spot for a getaway, pool and beach were very nice and food and drinks were very accessible. Food was above average for an all-inclusive type place. Very key that the couch beds are not cheap springs but rather foam so they happen to be quite comfortable. We did the Blind Butcher experience one night, was worth the experience, lots of food. One downside was the "reserve a chair by the pool" race.. full on here so if you wanted a spot for the first half of the day, you needed to be up very early to do so. That was somewhat annoying but we did beach first most days. Would definitely go again and recommend if looking for an easy pool/beach all inclusive vacation.
Stayed 5 nights in Feb 2025

6/10 Okay

Paul

Stayed 5 nights in Feb 2025

10/10 Excellent

Ankit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort and great for kids
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific all inclusive / good for families

A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Noah

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was top notch and if ur taking kids the kids club was great! My daughter loved playing with the kids and having movie night so we can get dinner at the restaurants on the adult side. The kids club is included in the price so we would just tip the girls who worked there. Not required. The vibe there was very Ritz Carlton!
Stayed 8 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to Ziva Cap Cana

Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.
Stayed 5 nights in Feb 2025

8/10 Good

Gilda, Hackensack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible entertainment, and all American music instead of cultural music
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment My family and i arrived , we were treated with exceptional care and hospitality . The level of service provided by the staff was truly remarkable, I was especially impressed by the attentiveness and professionalism of our personal Butler. Every detail was handled with perfection, making out stay truly unforgettable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth every penny
Stayed 2 nights in Jan 2025

10/10 Excellent

EMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

James Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are one week stay at the hotel. Premises and ocean front room were awesome. Enjoyed all the restaurants. The staff members were friendly and helpful.
Stayed 6 nights in Jan 2025

8/10 Good

man, Bowie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been a lot better for the $800 per night. Steak was low quality. Buffet didn’t have much options. Orange juices was not 100 percent. It was powder mix. Waffle was premade from the factory. Not freshly made on site. I could have pay $500 per night at any other resort and get the same quantity. The rooms is amazing tho
Stayed 3 nights in Jan 2025

4/10 Poor

David

Traveled with partner
Nice location, pools and beach. Room and gym were nice. Entertaiment was good. Blind Butcher Restaurant was not worth the extra money. Most of the food was not good and the drinks were weak. Both my wife and I had diarrhea all week.
Stayed 7 nights in Jan 2025

10/10 Excellent

EDUARDO LUIS RODRIGUEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort, the food is delicious, the people very kind,
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissabeth M Perez

Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect resort.

This was our first stay here. It was amazing! The water park was a great break for our kids (12 and 8) we enjoyed it too. The hotel pool was great. Beach front was great. Room was great. Staff and food were amazing. We will be booking again for next year.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Went on family trip we are so happy with stay staff very friendly we will definitely come back and highly recommending this property
Stayed 4 nights in Jan 2025

10/10 Excellent

Conrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the resort was fantastic. Keiber, Santo, Manuel, and many other staff were exceptional The property is beautiful as are the beaches and the food offerings over the top. The room well maintained and room service were fantastic
Stayed 7 nights in Jan 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and great food!
Stayed 2 nights in Jan 2025

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
Stayed 4 nights in Jan 2025

10/10 Excellent

Mairony, Perth Amboy

Stayed 4 nights in Jan 2025

10/10 Excellent

Noel, Perth Amboy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything!
Stayed 3 nights in Jan 2025