Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Garden view
Terrace/patio
View from property
Outdoor wedding area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • On private beach
  • Bar
  • All inclusive
  • Breakfast included

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    ‪8 min drive‬
  • Cana Bay Golf Club
    ‪11 min drive‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Accesible Caribbean Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Islander Junior Suite King Bed & Sofa bed

  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Standard With View

  • Sleeps 2

Quadruple Suite Standard With View

  • Sleeps 4

Family Room -6 Guests- Deluxe With View

  • Sleeps 6

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star resort in Bávaro
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 20 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 829 out of 1714 reviews
Rating 8 - Good. 322 out of 1714 reviews
Rating 6 - Okay. 264 out of 1714 reviews
Rating 4 - Poor. 119 out of 1714 reviews
Rating 2 - Terrible. 180 out of 1714 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessua

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend !
Stayed 2 nights in Nov 2024

6/10 Okay

Magdali

Stayed 5 nights in Oct 2024

6/10 Okay

Michelle

Traveled with partner
El lugar es grande y bonito sin embargo es como estar en estados unidos. No se vive en absoluto la experiencia de otra cultura. El seevicio al cliente es muy regular y la comida no es muy buena.
Stayed 5 nights in Nov 2024

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Punta Cana is a Beautiful Resort … the Hotel Staff are extremely friendly and make sure that your stay at the property is perfect and the food options are fantastic especially Breakfast at La Isla and the Food Truck by the Beach.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y parked my car really far, but that was OK cause there were transportation to the parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

LUCAS

Stayed 2 nights in Nov 2024

10/10 Excellent

Liliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Praia linda, funcionários atenciosos, muita comida boa (uma verdadeira experiência gastronômica na maioria dos restaurantes), muitas opções de entretenimento... foi nossa segunda vez e com certeza voltaremos mais. Recomendo!
Stayed 6 nights in Oct 2024

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every single thing about this place is Amazing …. Had an amazing 5 nights stayed Rained a lot during the first 2 days but we still had an amazing time …
Stayed 5 nights in Oct 2024

4/10 Poor

Sandra, Flushing

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the 2nd time i came to This property. First time was marvelous but this time it was terrible. The hotel is big and the wait time for transportation is too much. I was offered an upgrade and my upgrade ended up being a construction view because they were renovating the pool, k and listening to drilling all day. At the end i was given a refund but regardless i dont go on vacations to have these type of experiences. The staff is wonderful and the hotel beautiful, they need more staff and better transportation
Stayed 4 nights in Oct 2024

6/10 Okay

Stacey

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
3rd and final stay here, this stay was nowhere near the same standard as the first 2. Service was poor in relation to what you pay. Food was mediocre at best and the minibar and amenities were not restocked daily. Had to call for housekeeping service in the room. Employees didn't look happy at all. Only good thing was the kids club, that was 5*.
Stayed 4 nights in Oct 2024

4/10 Poor

Jacksel Pujols

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not what we expected.
The hotel was below average to average. The facilities were a bit dated. Hard to navigate such a big property. My wife was locked in a bathroom stall for 20 mins before someone came to let her out. The one night show we went to “Elvis” was a snooze. The pillows were horrible and AC smelled moldy. The food was average in the buffet restaurants but Ciao was the best for dinner. Will not visit here again and cannot recommend it for the price. It did not help that it rained half the time we were there.
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Cleanliness
The food could have been better room service was terrible I probably will not come back I would try somewhere else
Stayed 5 nights in Oct 2024

10/10 Excellent

Arlette, PLAISTOW

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this place! It's amazing for a family vacation. The beaches were my favorite spot, and the hospitality was incredible.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tyniesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Angel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hospitality was great. A/c wasnt cooling in our rooms so it was hot they changes us to the second room and had the same issue. It wasnt cool enough im guessing is normal. But everything else was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar en la calidad de alimentos
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

10/10 Excellent

Zev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vacation was really nice but it’s just that they’re pushing their timeshare a little to hard and they kept up for half a day because of this
Stayed 7 nights in Oct 2024

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, staff & service
The property was okay, pools were nice. Rooms didn’t keep temperature settings well, some staff weren’t necessarily rude, but not kind either. Limited things to do on resort, especially in the evenings. Casino left a lot to be desired.
Stayed 6 nights in Oct 2024

8/10 Good

Ana, South Amboy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating throughout my stay! Only thing I didn’t like was I agreed to have breakfast while I got introduced to HR legendary Took longer then expected and didn’t like that , wasted all morning on this instead of enjoying my last day of vacation
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel, Santo Domingo

Stayed 1 night in Sep 2024