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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Aerial view
On the beach, white sand, sun loungers, beach umbrellas
10 restaurants, lunch, dinner served; international cuisine
Family Suite, 1 Bedroom, Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry

Explore the area

Map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED) | Premium bedding, minibar, in-room safe, individually decorated

Suite (RENOVATED)

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 398 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub | Premium bedding, minibar, in-room safe, individually decorated

Romantic Double Room, 1 King Bed, Bathtub

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Room Superior

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 12 bars/lounges. Wireless Internet access is available for a surcharge. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking is available on site.

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 12 bars/lounges
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2545 out of 4244 reviews
Rating 8 - Good. 677 out of 4244 reviews
Rating 6 - Okay. 443 out of 4244 reviews
Rating 4 - Poor. 264 out of 4244 reviews
Rating 2 - Terrible. 315 out of 4244 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
There are water leaking on the bathtub and toilet, sink is clogged and they never came to repair it. The shows last 30 minutes and music too.. there is bad smell come from the bathroom and all the rooms has a musty smell. I won’t stay in this hotel again… The front desk was very attentive and helpful with the check in and out…
Stayed 5 nights in Jan 2025

10/10 Excellent

Melanie M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Buka our concierge- was an amazing man!! Peppi our guy we booked our excursion with was fun and helpful! Speak some Spanish and you'll get a deal😉Thank you Dora the Explorer 😂 Staff was all friendly, room was great, pool looked nice but in a beach girl on vacation-sand was superb 👌 So much to do, eat, drink and socialize. Great stay - Thank you!
Stayed 6 nights in Dec 2024

8/10 Good

IVAN ALFONSO, KIRKLAND

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Srinivasa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia on site staff is excellent
Stayed 4 nights in Jan 2025

6/10 Okay

Boris

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Liked that it was Family friendly, kids activities and some friendly staff. Didn’t like - Food quality was poor, cleanliness (dirty sheets, cups at pool had sand in it was not properly washed) rooms are outdated. Lack of staff. Resort should not be 5 stars.

4/10 Poor

Yenny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
David and Weldon use to do the expedia survey for the entire family putting 5 in everything. Don’t trust Expedia. Need to supervise that.
Stayed 5 nights in Jan 2025

2/10 Terrible

Yanett

Traveled with family
Disliked: Staff & service, amenities
This is a limited "All Inclusive Resort". Although there are several restaurants, you can only book one per day. Any other meals will need to get from the buffet restaurant. Food is not great either. We visited during Christmas holiday and expected a special dinner for the occasion, but we were only able to book dinner for the buffet. The staff is not going out of their way to make your stay a memorable one. At times it felt like they were doing me a favor by refilling my cup or making a drink. I would not recommend any one to stay at this resort.
Stayed 4 nights in Dec 2024

6/10 Okay

Michael, Highland

Liked: Staff & service
The staff at the Grand Sirenis Punta Cana Aquagames were very Nice. David, Luz, Pedro, The restaurant staff, The cleaning staff, Hector as well as others were very nice and helpful to me. What I would say is that the entire hotel would be much better if the owners would spend a little money upgrading the rooms. I will give my observations. 1. My room smelled like a sewer until the cleaning lady cleaned the shower drain. I assume there were fumes coming from the drain. 2.The toilets could be higher instead of sitting so low. 3.The bed frame needed to be replaced. A part of it was coming unglued. 4.The service time for getting things fixed could be faster. I would have to call several times in order to get someone to come a fix things. 5. The food was ok. It could have been much better with more varieties. 6. The shower could use some shelves where the guests can place their body wash and bar soaps on. There was no place to put your soap or body wash. 7. The shower drains could drain a little faster. 8. The second sink would not drain the water. My girlfriend and I had to use the one sink for everything. 9. The hotel/resort could use much better laundry detergent when washing the sheets. I have one suggestion, when you wash white sheets, use a little bleach. Bleach will sanitize the sheets much better. The bed clothes smelled sweaty. I hope my feedback makes a difference.

4/10 Poor

Christian

Traveled with family
NO AIR CONDITIONER IN THE ROOM AND IT WAS INSANE THE AMOUNT OF WORK IT TOOK TO GET CHANGE TO ANOTHER ROOM. THE STAFF ARE TRAINED TO MAKE PEOPLE WASTE THERE TIME UNTIL PEOPLE GET TIRED AND SURRENDER. I FILL A CLAIM FORM AT THE GUEST SERVICE DESK REGARDING THIS ISSUE AND NOBODY HAS CONTACTED ME SO FAR
Stayed 4 nights in Jan 2025

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and welfrin is hep full
Stayed 8 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is worth what we paid. It was full so service at times was slow. Seemed understaffed in some areas. Welfren and David from guest services were excellent.

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

ruslan

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not a 5 star , more like 3 . Rooms are dirty , food is ok , rooms smell like mold ,
Stayed 5 nights in Dec 2024

10/10 Excellent

Praful Tanaji

Stayed 8 nights in Dec 2024

10/10 Excellent

Yaislet C

Muy buena atención de parte del staff sobre Welfrin y David Si regresaría
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Welfrin and David were great host to check out, very helpful and smiley
Stayed 5 nights in Dec 2024

4/10 Poor

Catalina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La propiedad sin mantenimiento El Restaurante principal huele a humedad y la Comida regular La comida del restaurante dela playa mal presentada los bares feos el parque de agua sin mantenimiento mis hijos se rayaron la espalda cada vez q se deslizaban Habitaciones feas y mal tenidas La sillas y transporte para las personas con movilidad reducida nula El engaño de la calificación en las redes sociales Nada q ver con lo que ofrecen nose donde están las 5 estrellas y el 8.4 de calificación en resumen una muy mala experiencia

4/10 Poor

Henry Alonso

Disliked: Cleanliness, property conditions & facilities
La propiedad sin mantenimiento la comida mal servida el Olor del restaurante principal a humedad las habitaciones feas y deterioradas cero servicio para personas con movilidad reducida comida no tan buena y totalmente engañosas la Calificación del Hotel nada que ver con 5 estrellas
Stayed 6 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welding was the best

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the entertainment staff , especially Gasolina . At check-in we had sthephanie. Her and the assistant manager ( I believe Jose ) really ensured all things for us were just right ! And the best part of our experience was Carla who worked at the breakfast buffet . After the first day of eating there , we al seats ensured we sat in her section. As soon as she saw us , she found us a table , ensured it was clean , and always had our drinks ready without even asking ( she had a great memory ) starting our day with having her serve our table was a great way to start another day in the sun ! Overall a great experience .
Stayed 6 nights in Dec 2024

8/10 Good

Kathleen Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all inclusive, we were very impressed. Only challenge we encountered was major language barriers more often than not. The resort description said English was a language spoken on the resort, but it was rare to find someone we could communicate with. Maybe adjust the description online so people know what to expect. Still, very excellent experience overall.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ragnhild

Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lot of fun.