Excellence El Carmen - Adults Only All Inclusive

5.0 star property

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Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Front of property - evening/night
View from room
View from room
46-inch LED TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪5 min walk‬
  • Macao Beach
    ‪20 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪48 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

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About this property

Excellence El Carmen - Adults Only All Inclusive

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 poolside bars and 15 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Onsite self parking and valet parking are complimentary.

Excellence El Carmen - Adults Only All Inclusive has designated areas for smoking.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
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Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1506 out of 2086 reviews
Rating 8 - Good. 325 out of 2086 reviews
Rating 6 - Okay. 145 out of 2086 reviews
Rating 4 - Poor. 42 out of 2086 reviews
Rating 2 - Terrible. 68 out of 2086 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Dima

Disliked: Amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Genevieve Denise

Stayed 7 nights in Mar 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience in every aspect, friendly staff, good food and drinks, clean rooms and facilities, good entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glory J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelencia. Definitivamente volveremos. El servicio 100/100 Gracias por todo
Stayed 3 nights in Mar 2025

8/10 Good

Angela, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a nice size and you are able to get around in a few minutes from one end to the other. Every member of the staff whether they were gardeners to servers to management, everyone greeted you with a smile and “hola”. Very happy and friendly staff. Food and drinks were a plenty. My only disappointment would be the lack of lunch buffet. Every all inclusive resort I’ve been to switch over their breakfast buffet to a lunch. The beach grill didn’t cut it for me and I do not want to go from pool to an a la cart restaurant in the middle of the day. Just my preference. Rooms were very spacious and comfortable. Highly recommend you visit El Carmen!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ignacio Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Dec 2024

4/10 Poor

Mike

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff rude and unhelpful. Food is average at best, drinks are bad and we found dirty underpants in our room from the previous guests accompanied by cockroaches. We stayed in a $1000 / night 2 story villa.
Stayed 4 nights in Mar 2025

4/10 Poor

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving a 2/5 for only one reason. Everything was great except for the fact that they seem to not monitor who they allow onto the beach to sell goods to resort residents. Me and wife were on our honeymoon and basically got robbed twice. The first guy cme up with an iguana and asked us to hold it took a picture and then demanded 5000RD. The next guy came on our last day and after convincing us that the price would only be $36 usd he charged me $64 and ran off. Both were with the same company sporting yellow polos and blue under shirts. Your guests are here to relax in a beautiful setting, not be constantly heckled for money and potentially robbed by workers taking advantage of a language barrier. This is absolutely unacceptable. This completely ruined our trip knowing that i had tipped well all over the resort only to he robbed, the hotel should be ashamed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ronald Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with highly professional and courteous staff. Awesome French restaurant and Steakhouse. Highly recommend the property for a nice relaxing vacation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Charles Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a very relaxing 7 days at Excellence El Carmen. We’re very easy to please. So we have no complaints whatsoever. The food was the best we’ve ever had at an all-inclusive, and the staff was very friendly and helpful. The buildings are starting to show their age a bit, but that’s to be expected from any resort of this age. Everything was super clean though, and the grounds were beautifully landscaped and well kept. We would highly recommend Excellence El Carmen, and look forward to going there again someday.
Stayed 6 nights in Feb 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice place to stay
Stayed 7 nights in Feb 2025

10/10 Excellent

Joshua Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!! Me and my wife have been there 3 times and its always great!!
Stayed 3 nights in Feb 2025

8/10 Good

Frank

Stayed 5 nights in Feb 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Amenities, property conditions & facilities
The report was amazing - quiet and not crowded at all. There were a few bumps in the road but nothing major. One of the room pillows had mold on it and there were some inconsistencies with the wait staff on what was available versus what was not but OVERALL, an amazing place with amazing people!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Food was great and the service from the staff was wonderful. Highly recommend this property!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at this property 5 years ago, enjoyed it again! There were a few elements that had changed such as in room thermostats that wouldn’t let you go below 68 and noticed a few items needing repair but overall still great, quiet and beautiful landscape.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jiabao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Aric

Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful all inclusive hotel. All staff was friendly and service was great. Beach was clean and swimming pool was heated!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ron Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the resort and all the service people. The noise gets a bit much around the pool at noon when the water exercises start, but that's when we leave for lunch. The variety of restaurants and food quality is excellent. The service people are exceptionally friendly. We have been to el Carmen 5 times and plan to return. The concierge arranged the renting of a golf cart for my wife who found it taxing to walk around the resort this time. We are in our eighties. The only difficult times we had were at the airport. However, the porters at the Punta Cana airport are very helpful. Getting off the plane and packed into a bus is a bit daunting, and so is getting on the plane. Punta Cana dose not have convenient walkable ramps from the gates to the plane. R. Paluch
Stayed 12 nights in Feb 2025

10/10 Excellent

Jamil

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 4 nights in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Betty B, Townsend

Stayed 5 nights in Feb 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Excellence El Carmen in the Dominican Republic was nothing short of spectacular! From the moment we arrived, we were treated like royalty. The resort’s property is beautifully maintained, with lush gardens and pristine pools creating a stunning tropical paradise. The staff went above and beyond to ensure our experience was perfect. Juana especially treated us like royalty!! Everyone we encountered was genuinely friendly, attentive, and eager to make our stay unforgettable. Their hospitality truly set this resort apart. The food was delicious! The drinks were top-notch as well, with premium liquors and were never watered down. If you’re looking for a luxurious, all-inclusive getaway with world-class service, incredible food and drinks, and breathtaking surroundings, Excellence El Carmen is the perfect choice. I highly recommend this resort and can’t wait to return!
Stayed 3 nights in Feb 2025