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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
Exterior
View from room
46-inch LED TV with cable channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • All inclusive
  • Gym
  • Housekeeping

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    4 min drive
  • Macao Beach
    22 min drive
  • Cana Bay Golf Club
    25 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    46 min drive

Room options

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

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Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

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Breakfast included
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4.5 out of 5, Wonderful, (1694)
The price is $526
per night
$620 total
includes taxes & fees
Jan 7 - Jan 8
Live Aqua Punta Cana - All Inclusive - Adults Only

About this property

Excellence El Carmen - Adults Only - All Inclusive

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Excellence El Carmen - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 poolside bars and 15 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers outdoor tennis courts, a spa tub, and a steam room. Onsite self parking and valet parking are complimentary.

Excellence El Carmen - Adults Only - All Inclusive has designated areas for smoking.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only All Inclusive
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Punta Cana Excellence El Carmen - Adults Only Hotel
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Excellence El Carmen Adults Only All Inclusive Open 09/2016
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1228 out of 1697 reviews" "
Rating 8 - Good. 256 out of 1697 reviews" "
Rating 6 - Okay. 117 out of 1697 reviews" "
Rating 4 - Poor. 41 out of 1697 reviews" "
Rating 2 - Terrible. 55 out of 1697 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything no complaints at all
Stayed 4 nights in Sep 2024

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

8/10 Good

Chris

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, dust would blow out of the A/c.
Stayed 7 nights in Sep 2024

8/10 Good

Valerie

Stayed 6 nights in Aug 2024

10/10 Excellent

Vanessa C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence El Carmen was our first experience with an all inclusive and they did not disappoint us at all. Staff was great the resort is Beautiful and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Charlotte D

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of dining options and all are amazing. Cute little ice cream/dessert/coffee shop. Nightly shows are great. Only thing I didn't like was the fact that the pools close at 7 pm - including the swim outs. I would have liked to use my swim out a little longer. Room service is also great and very fast. Housekeeping is wonderful. Loved coming back to the room to see what she did each day. Beach was beautiful and very swimmable.
Stayed 7 nights in Aug 2024

10/10 Excellent

Saly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was breathtaking. The staff was amazing and beach was beautiful. Great restaurants with so many food options. I will definitely come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Diara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenny, College Point New

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our vacation here. What we loved most is the service from our private pool. We don't need to get out to get a drink. Our always ready Sammy the bartender always checks if we need anything. If we also lucked out because the resort was not crowded I guess because it wasn't peak season. The food is not bad. It's not michelin rated so do not expect much but the octopus at lobster house and the ceviche at flavor market is highly recommended. Staff are great and you are pampered. Only very minor issue I guess is that unlike other Caribbean resorts like in Cancun, T&C or Aruba, there is no language barrier. But again, overall it was a great vacation. We will certainly go back after we check off others in our list. :)
Stayed 3 nights in Sep 2024

6/10 Okay

Craig Oliver

Traveled with partner
Liked: Cleanliness, amenities
Property was very well laid out other than the evening activities noise made it impossible to relax until the shows were over. Ice makers not working. Had terrible sickness while there and spoke with other guests who were experiencing the same
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2024

6/10 Okay

Mehul Harivadan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Spa services like steam room and Hydro therapy were closed. We were notified after we paid in full for a spa treatment. Spa services being offered not in their designated facilities but instead provided in guest suites.
Stayed 3 nights in Sep 2024

6/10 Okay

Arthur

Stayed 4 nights in Aug 2024

6/10 Okay

Margaret Wai Man, Palisades Park

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We had a 10day stay and enjoyed the time spend there except with a few issues. Overall staff are not too friendly and most had attitude issues like they hated their jobs, with an exception of a few of course. I have to admit the rudeness was overwhelming and did put a damper on our stay. Food was mediocre. Nice beach when water is calm but when it's not, very difficult to stay in water. Rooms were large and comfortable but we did have an issue with ants. They were everywhere. We didn't notify cleaning because we didn't want ant spray in our room. So we used clorox wipes to tackle them and each time they would move to a different spot.
Stayed 9 nights in Sep 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was excellent. Thank you for my incredible stay.
Stayed 3 nights in Sep 2024

8/10 Good

Rasheed

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Great property with lots of fabulous dining options. The food was pretty good and the hotel property nice with a large pool area. The staff while they do their best are not adequately trained. Tip: Avoid paying more for the swim up suite as its not really worth it
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suprisingly great time , the swim out room was one of the best times of my traveling life!
Stayed 8 nights in Aug 2024

10/10 Excellent

Shannen

Stayed 4 nights in Aug 2024

8/10 Good

Navy, Dundalk, ONTARIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice resort. Staff was on and off. Not super engaging for activities. I wish there were buffet options for dinner as well as a la carte. The junior swim up suite was perfect in block 8.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos Andres Sosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamyah

Stayed 5 nights in Aug 2024

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence el Carmen was excellent from the day I arrived until the day I left. Very relaxing and quiet. Some of the best food I have tried in Punta Cana. However the food was not good at the beach side cafe and the breakfast buffet was just ok. My swim out room furniture was a little outdated for a luxury hotel, however the room temperature was nice and cold and the room was clean. Staff was very welcoming and we felt like we were at our home away from home.
Stayed 3 nights in Aug 2024