Excellence El Carmen - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
46-inch LED TV with cable channels, TV
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • Ocean view
  • 1800 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • Ocean view
  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • Ocean view
  • 2500 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • Ocean view
  • 800 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • Ocean view
  • 800 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • Ocean view
  • 1600 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

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About this property

Excellence El Carmen - Adults Only - All Inclusive

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Excellence El Carmen - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 poolside bars and 15 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Onsite self parking and valet parking are complimentary.

Excellence El Carmen - Adults Only - All Inclusive has designated areas for smoking.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
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Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
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Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
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Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1434 out of 1994 reviews
Rating 8 - Good. 310 out of 1994 reviews
Rating 6 - Okay. 137 out of 1994 reviews
Rating 4 - Poor. 45 out of 1994 reviews
Rating 2 - Terrible. 68 out of 1994 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Genell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great vacation at Excellence El Carmen. Quick check in. Tons of good food options—and the drinks were good. We especially enjoyed margaritas from Joan at the lobby bar, and Belen and Yudeli made sure our favorite table was waiting for us every morning at The Kitchen Table. Many other great waiters and wait staff all the restaurants—wish I could remember more names.
Stayed 7 nights in Jan 2025

10/10 Excellent

William Blake

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with a lot of options for food! Staff was very nice and welcoming!
Stayed 6 nights in Jan 2025

10/10 Excellent

Charles Peter, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's travel service was excellent: flight, transfers and resort bookings all in one place. Only comment: Expedia's virtual assistant needs some better AI. We chose return flights with WestJet because they suited our needs, but I was not impressed with their baggage service or the plane from PUJ to YYZ. Excellence El Carmen was the best adult all-inclusive we've visited so far. We chose it because of a prior great experience at an Excellence property in Mexico. Best choice of restaurants we've encountered (with no reservations required.) Most bars were very well stocked and the bartenders ranged from good to excellent. We had booked an Excellence Club level room and were very happy with the perks and amenities that came with it. Whether we go back to the Dominican Republic or to a different country, we will always look for an Excellence property first.
Stayed 7 nights in Jan 2025

8/10 Good

CLIFTON A EMERY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that we could go to the beach at noon and there were covered lounges available. Ocean here is a little rough. Almost every first floor room has a pool, so your room with a pool view is just your neighbor's pool. Tried to sit at main pool around 2pm, no lounges available, but was able to find empty lounges at executive pool. First floor room with pool was the same price as executive club room, only real difference (for me) was, an executive room let you go to the Magna restaurant where they had a great tomahawk steak . Food and included room service were good. Nightly entertainment so - so. Older crowd, mid 30's and up , I would go again.
Stayed 7 nights in Jan 2025

10/10 Excellent

giorgi

Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tomahawk Steak was fabulous
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and peaceful. The drinks were strong and plentiful and the staff was very helpful. Not as many amenities as Finest Punta Cana but still a great choice.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gerald Dwayne

Stayed 7 nights in Jan 2025

10/10 Excellent

Max Hermann

Traveled with partner
Liked: Property conditions & facilities
Beautiful Hotel; attentive and very friendly staff: a wonderful experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly Ann

Traveled with partner
Excellent service, and food and drink. Very nice beach. Rooms were a bit dated and worn but other than that it was a 5-star experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property. Staff was excellent, rooms are beautiful. We had a wonderful time and would definitely recommend Excellence Properties. The one thing we did find was the cigar shop was closed many times when the hours showed it should have been open.
Stayed 7 nights in Jan 2025

8/10 Good

David Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall nice. They never extended the free room upgrade or free bottle of wine that was advertised. Overall, great staff. The food was not very good.
Stayed 3 nights in Jan 2025

6/10 Okay

maysa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wanted to like this resort based on the reviews, but they seem a bit skewed. For the price you pay you would like some sort of luxury experience but this location disappointed us! We reserved a room with a swim up pool and water was cold not heated and it was never cleaned. Food at the Asian restaurant was delicious and the grill was good but service was incredibly slow. The desserts in my opinion were awful, the majority were made out of gelatin. Food trucks were supposed to open daily at noon and they never were open on time and they had no rush to get them up and running, which was frustrating because if one is drinking they need to eat without having to run back to their rooms to get dressed and come back to a restaurant. Tipping at this resort was out of control. They expected a tip almost with every service and they would prioritize people with cash in their hands. One night they had authentic food and we expected more. Housekeeping will come knocking at 8 AM which we would like to sleep in on vacation. Housekeeping also was extremely loud in the mornings and you could hear them arguing which was very frustrating. For what we paid there are plenty of other options out there. We won’t be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Rajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice location
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando, Toa Baja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2025

8/10 Good

Diane

Traveled with family
Liked: Amenities
Lots of resto choices , gorgeous gardens , well kept property. Staff was outstanding .
Stayed 7 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Vacation at this Resort!
Stayed 6 nights in Jan 2025

10/10 Excellent

Dario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and site are excellent
Stayed 13 nights in Dec 2024

10/10 Excellent

Karim

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Heather Lucinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort and beach. Many fun activities throughout the day and evening. Had Excellent club room with private pool and deck. Would go back in a heartbeat.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nora, matawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful. From the moment we walked in we were treated with the best service . I messed up with booking somehow I booked for only 1 person . I think the Expedia website did it by default so when we arrive I had to pay $1200 to stay. Other than that it was great. I liked how they knew who was coming in the resort and leaving for our safety. Our room was the beautiful we had the swim up pool room . The down side was the hot water wasn’t working to the jacuzzi but they sent a maintenance man right away. He didn’t fix it because how late it was but honestly we didn’t let it bother us it was so many other great things about the place like the food was exceptional. I would definitely go back. Top of the line resort
Stayed 4 nights in Jan 2025

10/10 Excellent

crassie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price point, cleanliness staff
Stayed 4 nights in Jan 2025