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Crowne Plaza Pune City Centre, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Pune City Centre, an IHG Hotel

3 restaurants, breakfast, lunch served; local and international cuisine
Point of interest
3 restaurants, breakfast, lunch served; local and international cuisine
Terrace/patio
Nightclub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
C.T.S. No. 37 & 37/1, Bund Garden Road, Next to Jehangir Hospital, Pune, Maharashtra, 411001
  • Bund Garden
    6 min walk
  • Ruby Hall Clinic
    10 min walk
  • Jehangir Hospital
    13 min walk
  • Pune (PNQ-Lohegaon)
    20 min drive

Room options

View all photos for Premium Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Room, 1 King Bed, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed, Smoking (Additional Living Area)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Room, 2 Twin Beds, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Room, 1 King Bed, Non Smoking (High Floor)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room, 2 Twin Beds, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Stocked Minibar)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed, Non Smoking (Stocked Minibar)

  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room, 1 King Bed, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed, Smoking

  • 829 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Standard Room, 1 King Bed, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Pune City Centre, an IHG Hotel

4.5-star Pune hotel close to Jehangir Hospital
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Crowne Plaza Pune City Centre, an IHG Hotel offers 176 accommodations with iPod docking stations and DVD players. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Pune hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps.
In addition to a full-service spa, Crowne Plaza Pune City Centre, an IHG Hotel features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 11022 square feet (1024 square meters) include a conference center. This luxury hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary valet parking is available on site.

Crowne Plaza Pune City Centre, an IHG Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
MOSAIC - ALL DAY DINNING - This poolside buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.
MOSAIC PASTRY SHOP - This café specializes in local and international cuisine and serves light fare only. Open daily.
EVVIVA ROOF TOP LOUNGE - This restaurant specializes in Indian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 350 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • EVVIVA ROOF TOP LOUNGE
  • MOSAIC - ALL DAY DINNING
  • MOSAIC PASTRY SHOP

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (11,022 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: INR 2000
Contactless check-in available
Late check-in subject to availability
Late check-in fee: INR 2000 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: INR 2000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 27 2024 to December 29 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted on weekends. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 350 per person
  • Airport shuttle fee: INR 800 per vehicle (one way)
  • Early check-in fee: INR 2000 (subject to availability)
  • Late check-in fee: INR 2000 for check-in between 2:00 PM and 6:00 PM
  • Late check-out fee: INR 2000 (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Pune City Centre
Courtyard Marriott Pune City Centre
Courtyard Pune City Centre
Marriott Pune City Centre
Crowne Plaza Pune City Centre Hotel
Crowne Plaza Pune City Centre
Crowne Plaza Pune City Centre, an IHG Hotel Pune
Crowne Plaza Pune City Centre, an IHG Hotel Hotel
Crowne Plaza Pune City Centre, an IHG Hotel Hotel Pune

Crowne Plaza Pune City Centre, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 112 out of 251 reviews" "
Rating 8 - Good. 72 out of 251 reviews" "
Rating 6 - Okay. 29 out of 251 reviews" "
Rating 4 - Poor. 20 out of 251 reviews" "
Rating 2 - Terrible. 18 out of 251 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rohit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except old torn towels in the bathroom. I was expecting something new
Stayed 1 night in Sep 2024

10/10 Excellent

SHAMSHUDIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, great staff, great service
Stayed 1 night in Sep 2024

10/10 Excellent

Ravi

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

KETAN

Stayed 1 night in Sep 2024

10/10 Excellent

Sudhir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Divya

good
Stayed 2 nights in Jul 2024

10/10 Excellent

Atul Kumar

Stayed 2 nights in Aug 2024

4/10 Poor

Simon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Desperately needs updating
Stayed 3 nights in Jul 2024

8/10 Good

RAJNISH

Business traveler
Liked: Room comfort
Disliked: Staff & service
Poor House Keeping
The room quality and condition was pretty. House keeping was very poor. The room had strange smell. There were no towels in the bath, I had to request twice to get towels. still no hand towels were delivered. I requested the house keeping staff regarding missing hand towels. He said, he did not do the cleaning, therefore he was not responsible. Otherwise hotel condition is good. decent choice at breakfast. Evening at sky bar was enjoyable, although the music was too loud and the lighting was more suitable for a night club, not a lounge.
Stayed 2 nights in Jul 2024

2/10 Terrible

Colin

Stayed 11 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very so-so
Good location and OK service in a tired and less than clean hotel. Helpful mainly for its proximity to the Jehangir Hospital. If this is not important to you, there are much better options nearby.
Stayed 1 night in Jun 2024

6/10 Okay

Divya

Stayed 2 nights in Jun 2024

10/10 Excellent

Agam

Stayed 1 night in Jun 2024

8/10 Good

Arjun

Stayed 1 night in May 2024

10/10 Excellent

Bhanu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in May 2024

6/10 Okay

Maya

Stayed 20 nights in Apr 2024

6/10 Okay

ankit

Liked: Cleanliness, staff & service
If you booking this to swim cause it's hot then it's not the right hotel. The pool is design in a way that u can't even swim in length or breadth of the pool. Water issues with staff calling to inform that water will be off from 1pm till 4pm. On the other hand, polite staff during breakfast buffet and even at the reception.
Stayed 7 nights in Apr 2024

6/10 Okay

Dee

The hotel was in a great location, close to attractions and train services. Two standout staff members, Harpreet in the valet service and Pratik Kadam in the level 8 lounge, provided exceptional customer service. When booking my stay I was advised that my Total would be one price however upon checking in was advised a different price due to additional taxes. The stay at the hotel overall was comfortable, although when asking the staff to change the bedsheets, this was met with dismay. The sheets weren't changed and instead were reversed. I noticed this due to a distinct mark on the sheets, which is why I had originally asked for the sheets to be changed. Breakfast was great, providing you got there before 08:30hrs as after the food quality diminished and the area became crowded. The facilities at the hotel itself were also lacking, the pool was a lot smaller than expected, the wooden decking un even and sunken. The sun loungers were dirty. Not what is expected from a hotel with a 4.5/5 rating. Visiting the onsite spa, booking through the website did not work, however the rooms were clean and the masseuses were friendly. I had utilised room service as well as the snacks within the room towards the start of my stay. The reception desk had informed me that my bill was more than it should be due to taxes. Upon checking out, I was told I had been over charged. A card refund was not possible and instead received a cash return in Indian rupees. I would not rush back.
Stayed 8 nights in Apr 2024

2/10 Terrible

Prakhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Mohit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Dnyaneshwar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth staying in the hotel will recommend t
Stayed 2 nights in Apr 2024

8/10 Good

PRANIT NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Renuka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in desperate need of a refurbishment. The whole place needs a fresh coat of paint . Was disappointed with the hotel on the whole
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024